Bristol Manor 2124 Highridge Pleasant Hill, MO, Pleasant Hill, MO 64080
For more information about senior living options: (844) 490-3973
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Two contrasting experiences have circulated about Bristol, capturing bitter frustration on one side and heartfelt gratitude on the other. A wrote-up account from a reviewer paints a picture of a company that, in their view, cares only about money and pays little heed to the people who work there or those who live in the facility. The reviewer goes so far as to say that the organization "only cares about money" and that they "do not care about their employees - let alone their residents." They urge anyone considering employment or placing a loved one there to do extensive research, specifically recommending that people "look up the owners" and read about them. In their view, Bristol has managed to "get away with everything for so long," and this sense of impunity is a central grievance they raise. The tone is unequivocal: this is a facility best avoided.
In the same vein, the reviewer states with conviction that they "definitely would not recommend this place at all." They argue that the appearance of professionalism online is misleading, insisting that "their website looks professional and caring but that is where it ends." The core complaint goes beyond impressions and into ongoing experience: "we have tried to work with the staff on the quality of care for months only to be ignored." The reviewer asserts a sequence of neglected needs and broken processes, implying that the problems are chronic rather than isolated incidents. The charges extend to the physical environment and the people responsible for care, with claims that "the conditions are filthy" and "the staff is incompetent."
The critique broadens into a dossier of specific failures. The reviewer accuses Bristol of having "filthy" conditions and a level of care that falls well short of expectations. They describe the staff as "incompetent" and the management as "untrained," arguing that the result is a pattern where "the residents are constantly ignored." Food is singled out as inadequate, both in quality and in quantity, which the reviewer ties directly to the overall standard of care. Taken together, these observations are presented as systemic issues rather than the result of a few bad days. The reviewer even notes a tentative plan to escalate concerns by reporting the facility to the state, framing the situation as something that warrants formal oversight.
Against this stark critique sits a conflicting but equally emphatic note of gratitude from a different family. They express appreciation for the care provided to their mother and mother-in-law during their stay at Bristol. The message is clear and personal: "Our family wanted to say thank you for your help with our Mother and our Mother-In-Law during Mom's stay at Bristol." The family describes the experience in terms of positive emotion, stating that they felt "Thankful and Hopeful" about the care their relatives received. They credit the staff and the facility with delivering a high level of service, noting that "you guys did a great job," and that their mother was also thankful. The sentiment is punctuated with a blessing, "God Bless you for helping with our Mom and mother-In-Law," and the message closes with the names of the family members who are deeply grateful.
Names and personal identifiers in the positive review - Bob Yarber, Terri Yarber, Abby Webb, and Garrick Web and family - ground the testimonial in a real, familial voice of thanks. It stands in stark contrast to the earlier, harsher appraisal, presenting Bristol as a place where experiences can diverge dramatically depending on who you are, when you arrived, and perhaps which staff members were involved in care. The juxtaposition is striking: one account casts Bristol as a profit-driven environment rife with neglect, while another portrait frames it as a place of meaningful support and compassionate help during a difficult time.
Taken together, these voices illustrate the complex and highly variable nature of care experiences at Bristol. For potential residents, families, or staff members reading these narratives, the message is not a simple verdict but rather a call to look closely and personally at what Bristol is delivering in practice. The negative account urges rigorous scrutiny of owners, governance, and day-to-day care, while the positive one highlights the tangible, life-affirming support that can accompany a stay there. In the end, the stories underscore the importance of direct observation, inquiries, and conversations with current residents and staff to form a complete picture. They also remind readers that experiences at care facilities can be deeply personal and differ markedly from one family to the next.
Bristol Manor - Pleasant Hill is an assisted living community located in Pleasant Hill, MO. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. Each apartment is fully furnished with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet access. Our residents can enjoy restaurant-style dining in our dining room, and we also accommodate special dietary restrictions.
We offer various care services to meet the individual needs of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We have a mental wellness program in place to promote the overall emotional well-being of our residents. Medication management is provided to ensure that each resident receives their required medications in a timely manner.
At Bristol Manor - Pleasant Hill, we prioritize the social engagement and enrichment of our residents. We have scheduled daily activities as well as resident-run activities that cater to different interests and hobbies. Whether it's participating in group exercises or spending time in our small library, there are opportunities for everyone to stay active and involved.
Our community is conveniently located near various amenities including pharmacies, physicians' offices, restaurants, transportation options, and places of worship. This allows our residents easy access to any necessary healthcare services or recreational activities they may desire.
With our exceptional care services and extensive amenities, Bristol Manor - Pleasant Hill provides a comfortable and supportive environment for seniors seeking assisted living in Pleasant Hill, MO.
This part of Pleasant Hill, Missouri offers a variety of amenities and services that would be beneficial for seniors looking to relocate. With multiple pharmacies nearby, accessing medication and healthcare essentials is convenient. There are several physicians' offices in the vicinity, providing easy access to medical care. The area also boasts places of worship for spiritual fulfillment. Restaurants ranging from fast food to casual dining options are available for residents to enjoy meals outside their homes. Parks provide opportunities for outdoor recreation and relaxation. Nearby cafes offer spaces for socializing and enjoying hot beverages. For entertainment, there is a theater within driving distance. In case of emergencies, hospitals are located within a reasonable distance from the area. Overall, this part of Pleasant Hill provides a well-rounded community with essential services and recreational opportunities suitable for senior living.
Bristol Manor - Pleasant Hill is located at Bristol Manor 2124 Highridge Pleasant Hill, MO, Pleasant Hill, MO 64080 in Johnson County, Missouri
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