1300 Broadway, Pleasant Hill, MO 64080
To contact a resident: (816) 540-2116
For more information about senior living options: (866) 208-4318
Overall Review of Pleasant Hill Health And Rehabilitation Center
Pros
The facility is considered the best long-term care option in the area.- The staff are genuinely kind and care about the quality of the care provided.
- They maintain clear, proactive communication with families, keeping them informed and answering questions.
- The staff provide strong support throughout the care journey.
- Residents show meaningful progress, such as improved speech, eating, and mobility.
- The meals are good and residents are satisfied with the care.
Cons
The housekeeping is lacking severely.- They don’t clean the bathrooms well at all.
- They are nasty.
- They don’t move furniture.
- They don’t clean under the beds.
Review
Pleasant Hill Health and Rehabilitation Center is best suited for families seeking a warm, hands-on caregiving environment where staff culture centers on kindness and clear communication. The center earns its strength from caregivers who demonstrate genuine concern for residents’ well-being and from a facility that remains responsive to family questions, even when families live out of state. Long-term-care residents and those needing ongoing rehabilitation tend to benefit from steady staffing, frequent updates, and a responsive front desk. In a small-town setting, the atmosphere feels homey and welcoming, with families repeatedly noting that their loved ones receive attentive, compassionate care that makes a difficult transition easier.
Alternatives are worth considering for anyone who prioritizes a newer facility or meticulous cleanliness. Several reviewers flag the building as older and point to rooms and common areas that reflect age. Housekeeping also emerges as a concern in some wings, with reports of bathrooms that aren’t cleaned to the same standard as other tasks. For families seeking ultra-modern amenities, perfectly spotless surroundings, or very uniform housekeeping, shopping around will likely yield other options. Those with high expectations for daily facility maintenance may want to compare more-sterile environments elsewhere before deciding.
Yet the core advantages, the staff’s attentiveness, the willingness to answer questions, and the visible care delivered day-to-day, offset many drawbacks. Families describe staff as genuinely kind and easy to work with, with rapid responses to inquiries and proactive communication about a loved one’s status. Residents have shown meaningful improvements: one spouse spoke again and eats more, another patient is increasingly able to stand, and overall quality of care remains dependable. The social atmosphere and the community’s homey feel also ease transitions, reinforcing a perception that the center functions well as a long-term home.
Supportive teams shine in specific areas, including nursing and dietary services, while housekeeping emerges as a mixed takeaway. When the right staff are aligned, attentive nurses and dietary aides, care feels consistent, and family members repeatedly cite reliable updates and approachable administration. However, the complaints about cleanliness, bathrooms, under-furniture areas, and general tidiness, cannot be dismissed. This contrast matters because daily lived experience hinges on maintenance as much as moment-to-moment medical support. In practice, the positive elements stand out, but housekeeping gaps can color the day-to-day sense of place.
Prospective movers should map out a concrete tour plan: observe the room conditions and cleanliness, ask to see how often rooms are cleaned, verify the frequency of family updates, and probe the dining program and therapy progress. Inquiries about room options, private vs. shared spaces, and potential renovations can clarify what ‘homey’ means in this facility. Additionally, have candid conversations about escalation pathways when questions arise, and take note of how promptly staff return calls or arrange visits. The experiences of current residents’ families suggest that these conversations will reveal how well Pleasant Hill lives up to its reputational strengths.
In sum, Pleasant Hill Health and Rehabilitation Center provides a solid, practically dependable option for families prioritizing compassionate care, strong communication, and a welcoming community. It is especially well-suited for long-term residents who value consistent staff relationships and visible improvements in daily function. Those who demand pristine housekeeping and a more modernized environment should actively compare alternatives to ensure a better fit. For families balancing care quality with cost and a sense of home, this center offers a workable, grounded choice, and with careful evaluation, it becomes clear whether it is the right long-term home or if another option better aligns with specific expectations.
90 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
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