The Arbors at Highland Crest in Kirksville, MO

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The Arbors at Highland Crest The Arbors at Highland Crest The Arbors at Highland Crest The Arbors at Highland Crest

The Arbors at Highland Crest in Kirksville, MO

Information last verified:

620 Gilaspy Road, Kirksville, MO 63501

For more information about senior living options: (844) 490-3973

4.5 from 11 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Overall Review of The Arbors at Highland Crest

Pros

  • pro The facility was warm and welcoming.
  • pro The staff were friendly and helpful.
  • pro The room was attractive and comfortable.
  • pro The Highland Crest portion was wonderful.
  • pro The kitchen staff were wonderful, and the nurse who cared for him was excellent.
  • pro The staff are amazing and genuinely have residents' best interests at heart.
  • pro It is a great place with caring and understanding staff and good food.

Cons

  • pro The father was not treated with the respect he deserved.
  • pro There were not enough staff to care for as many residents as there were.
  • pro The night he fell, they waited until after midnight to get him to the hospital.
  • pro The management team was poor and tried to keep people away from seeing the father.
  • pro They did not respect residents' rooms or their possessions; anyone could walk in and out.
  • pro There should have been more staff watching and taking care of the residents.
  • pro If residents were moved to the Arbors, the reviewer would choose somewhere else.

Review

The Arbors at Highland Crest in Kirksville, MO is best suited for families seeking a warm, resident-centered assisted-living option where daily life and social connection matter as much as medical oversight. It fits seniors who value a home-like atmosphere, staff who are genuinely kind and attentive, and comfortable, pleasant living spaces paired with reliable meal service. The setting appears especially well-suited for residents who can benefit from a dementia-capable environment without requiring constant, high-intensity medical intervention. For families prioritizing a highly structured safety net with relentless staffing and near-immediate hospital transfer capabilities, this community warrants cautious consideration or a closer look at alternatives.

There are clear reasons to consider other options for residents with higher-acuity needs or stringent safety requirements. Several reviews flag concerns about staffing levels relative to the number of residents, which can translate into slower response times and variability in day-to-day oversight. Management quality is called into question by at least one unhappy family, particularly around care decisions and escalation when a resident is suddenly vulnerable, such as after a fall. Additionally, practical details such as room security and access control are noted as weaknesses in some situations, raising legitimate worries for families prioritizing absolute assurance over privacy and personal belongings. Those who require tightly controlled environments or very proactive, consistently visible supervision may find more reassurance elsewhere.

The strongest advantages lie in people and place. The Arbors earns high marks for warmth and approachability: staff are described as friendly, caring, and genuinely invested in residents’ well-being. The environment publishes a welcoming, homey feel, with residents appearing engaged and connected to one another. Rooms are noted as attractive and comfortable, contributing to a sense of dignity and independence. The dining experience also stands out, with reviewers praising the quality of meals. When things go well, the combination of compassionate nursing attention, attentive aides, and a positive, social culture creates a dependable daily rhythm that many families prioritize in assisted living.

Yet the notable drawbacks temper the overall value proposition. Staffing gaps can translate into less immediate help when needs appear, and the isolated incident of delayed hospital transfer after a fall is hard to overlook. Management concerns color some families’ impressions of reliability and trust, particularly around respect for residents’ rooms and possessions and the handling of sensitive transitions. Security and privacy gaps, such as rooms being accessible in ways that feel unsafe, underscore a real risk factor for memory-care residents or anyone prone to wandering. These are material considerations that can erode confidence, especially for families weighing long-term placement decisions.

Weighing the pros against the cons, the Arbors delivers what many families want: a friendly, capable staff core, a genuine sense of community, and comfortable living spaces paired with decent, satisfying meals. The positive, responsive experiences of frontline caregivers and the overall warmth can meaningfully offset occasional care gaps for residents who are relatively stable and who benefit from social programming and daily companionship. However, the cons, especially staffing pressures, inconsistent response times during emergencies, and governance concerns, can offset those gains for families prioritizing safety, predictability, and tight operational oversight. In short, this community can be an excellent match for households prioritizing quality of life and human connection, provided there is a plan to monitor and supplement care where needed.

For families actively evaluating options, approach decisions with a practical checklist: tour with a specific eye to staffing patterns at peak times, ask for transparent care plans and escalation procedures, request up-to-date references about fall responses and hospital transfers, and probe how the campus separates dementia-care routines from general assisted living to reduce risk. Seek clarity on room security, visitor access, and how possessions are safeguarded. If a higher level of oversight, more aggressive emergency responsiveness, and tighter unit controls are non-negotiable, consider nearby communities with stronger staffing ratios and more explicit safety protocols. If signs point to a good fit, pair the tour with candid conversations about contingency plans, care coordination, and the ability to tailor a plan of care as needs evolve.

Features

Housing

  • 28 resident community capacity 28 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Arbors at Highland Crest is an assisted living community located in Kirksville, MO. Our community offers specialized care for individuals with memory impairments, as well as respite care for short-term stays.

Residents at the Arbors enjoy a range of amenities designed to enhance their daily lives. Each apartment is fully furnished and comes with cable or satellite TV and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our experienced staff. For those who prefer to cook for themselves, each apartment also has a kitchenette.

Our dedicated housekeeping team ensures that residents' living spaces are clean and tidy, allowing them to focus on enjoying their time in our community. Outdoor space and a small library provide opportunities for relaxation and recreation.

At the Arbors, we understand the importance of providing personalized care services to meet each individual's needs. Our trained staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications on time and as prescribed.

In addition to physical care, we prioritize mental wellness through our specialized memory care programming. This program is tailored specifically for individuals with memory impairments and focuses on promoting engagement and cognitive functioning.

We understand that dietary restrictions can be a concern for many individuals, which is why we offer special dietary options to accommodate specific needs such as diabetes diets. Our chef-prepared meals are both nutritious and delicious.

Residents at the Arbors can participate in resident-run activities as well as scheduled daily activities organized by our dedicated staff members. These activities provide opportunities for socialization, engagement, and entertainment.

Located near several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options, the Arbors provides convenient access to essential services within the local area.

At the Arbors at Highland Crest, we strive to create a warm and welcoming environment where residents can enjoy a fulfilling and comfortable lifestyle.

Nearby Places of Interest

Transportation

  • U-Haul (0.1 miles)
  • Alamo (0.4 miles)
  • Enterprise Rent-A-Car (0.5 miles)
  • Shuttle Train Airport Taxi Transportation (0.7 miles)
  • D & D Cab (0.9 miles)
  • Cape Air (1.3 miles)
  • Backwoods Taxidermy (9.8 miles)

Places of Worship

  • Central Church of Christ (0.1 miles)
  • Timberridge Community Church (0.2 miles)
  • First Church Of God (0.5 miles)
  • Lutheran Student House Alumni And Friends Kirksville,Mo (0.6 miles)
  • Thousand Hills Baptist Assoc (0.6 miles)
  • Rehoboth Church (0.8 miles)
  • Catholic Newman Center (0.9 miles)

Restaurants

  • La Pachanga1 Mexican Restaurante (0.2 miles)
  • La Pachanga (0.4 miles)
  • King's Buffet (0.4 miles)
  • Diner 54 (0.5 miles)
  • Subway (0.6 miles)
  • Hardee's (0.6 miles)
  • McDonald's (0.6 miles)

Pharmacies

  • Kirksville Pharmacy (0.5 miles)
  • Med Depot (1.3 miles)
  • Hy-Vee Pharmacy (1.5 miles)
  • Pro Pharma (1.6 miles)
  • Elliott Pharmacy (2.7 miles)
  • Knox County Pharmacy (21.3 miles)

Physicians

  • Complete Family Medicine (0.5 miles)
  • Cleaver Dermatology (0.7 miles)
  • Corbett, Janet Dr-Truman State Univ Stdnt Health Ct (0.8 miles)
  • Hearing Care Partners (1.3 miles)
  • Ob/Gyn Specialty Group (1.3 miles)
  • Woodward Audiology (1.3 miles)
  • Northeast Pediatrics (1.3 miles)

Cafes

  • Caffiend Fix Coffee (1.2 miles)
  • Jefferson Street Cafe (1.3 miles)
  • Rosie's Northtown Cafe (3.1 miles)
  • Idk Cafe (20.2 miles)
  • Country Barn Cafe (21.4 miles)

Hospitals

  • Northeast Regional Medical Center (1.3 miles)
  • Community Health Systems (1.3 miles)
  • Northeast Regional Medical Center (1.3 miles)

Theaters

  • Downtown Cinema 8 (1.3 miles)

Frequently Asked Questions

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Related Resources

  • when should someone with dementia go into a care home8 Important Indicators That Memory Care May Be Necessary

    The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.

  • what do dementia patients think aboutDelving into the Inner World of Dementia: Insights into Thoughts and Awareness

    Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.

  • does my mom have dementia quizFive Subtle Dementia Indicators to Observe: An In-Depth Guide to Understanding “Does My Mom Have Dementia?”

    The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.