2204 S Halliburton St, Kirksville, MO 63501
To contact a resident: (660) 627-8004
For more information about senior living options: (866) 208-4318
Highland Crest & Arbors at Highland Crest Costs & Pricing
Highland Crest & Arbors at Highland Crest offers competitive pricing for its accommodations in the context of Adair County and the broader Missouri market. The facility provides semi-private rooms at a monthly cost of $2,850, aligning directly with the county average but significantly lower than the state average of $3,772. For studio apartments, Highland Crest maintains a monthly rate of $4,050; this is consistent with local pricing yet notably higher than Missouri's average of $3,418. This strategic pricing reflects both the quality of care provided and the commitment to making living arrangements accessible while remaining in line with regional expectations.
| Floor plans | Highland Crest & Arbors at Highland Crest | Adair County | Missouri |
|---|---|---|---|
| Semi-Private | $2,850 | $2,850 | $3,772 |
| Studio | $4,050 | $4,050 | $3,418 |
Overall Review of Highland Crest & Arbors at Highland Crest
Pros
The facility is warm and welcoming.- The staff are friendly and helpful.
- The rooms are attractive and comfortable.
- The dining environment is pleasant, with residents dining at round tables with linen napkins.
- The environment is lovely and the rooms are clean.
- The staff have residents' best interests at heart.
- The staff are amazing, caring and understanding.
- The director is lovely and efficient, and the nurse is attentive.
- It is a wonderful place for those who can no longer stay at home.
Cons
They didn’t have enough staff to care for all the residents.- He wasn’t treated with the respect he deserved.
- On the night he fell, they waited until after midnight to get him to the hospital.
- The management team was very poor.
- They didn’t respect anyone’s room or possessions in their room.
- Anyone could walk into a resident’s room and walk out.
- There should be more staff watching and taking care of them.
- If moved to the Arbors, they would choose somewhere else.
Review
Best suited for families prioritizing a warm, people-centered environment where staff are approachable, attentive, and engaged with residents on daily life. Highland Crest & Arbors rewards neighbors with a welcoming atmosphere, well-kept rooms, and a lively activity calendar. It shines for seniors who thrive on social interaction, regular meals, and visible administrator involvement, especially when family members reside out of town and rely on consistent communication. The Highland Crest side feels robust for standard assisted living needs and strong nursing oversight, while the Arbors dementia unit introduces additional considerations. For residents requiring high-level, ongoing supervision or strict memory-care protocols, alternatives may be worth exploring.
Across multiple reviews, the core strengths are evident: a genuinely warm staff, approachable administrators, and a climate that feels like a supportive community. Families repeatedly praise the atmosphere as welcoming; residents are kept clean, comfortable, and well-dressed; the rooms are described as attractive and unclutter-free; the dining experience stands out with meals that residents enjoy and dining settings that feel homey (round tables with linen napkins). The administrative team, particularly the director, is noted as efficient and responsive; nurses stay on top of issues; and regular activities, Bible studies, and light exercise programs help sustain engagement. This combination creates a reliable, livable rhythm that many families come to depend on.
Even with those strengths, concerns surface around the Arbors unit and staffing levels. One family recounts a severe lapse in care during a relative’s transfer from Highland Crest to Arbors, alleging insufficient staff to manage the workload, a delayed hospital transfer after a fall, and a perception of limited accountability from management. Additional comments describe rooms and belongings being handled without proper respect, and concerns about security and monitoring in the dementia setting, the sense that residents could move in and out with limited oversight. Taken together, these points emphasize real gaps in staffing, supervision, and risk management that can overshadow otherwise solid daily care.
Those positive dimensions offset many risks when staff turnover is low and oversight is steady. The same features that attract families, consistency in communication, quick responses on concerns, and a culture of kindness, tend to mitigate daily anxiety for most residents. A strong administrator, a vigilant nurse, and a decorum of cleanliness and order contribute to a calm, predictable routine, where meals, social events, and structured activities provide meaningful engagement. In practice, when the care team is fully staffed and visible, residents seem to thrive, and families feel reassured by timely updates and the care team’s attentiveness.
Household decisions should weigh the Arbors' dementia care needs against the staffing realities described. For families navigating memory-care requirements, it is prudent to scrutinize staffing ratios, incident logs, and the facility’s emergency protocols, and to request candid in-person conversations with the administrator and front-line nurses. If choosing Highland Crest, insist on a tour that includes the dementia unit, observe how staff interact with residents, and verify how rooms and belongings are safeguarded. If the Arbors component is a concern, explore other local options with comparable warmth and reliability, or plan for closer oversight and more hands-on family involvement to compensate for any gaps.
Overall, Highland Crest & Arbors presents a compelling choice for families seeking a welcoming community with strong day-to-day care, solid meals, and genuine staff dedication. The experience is practical and reassuring for most residents, delivering a high level of comfort, cleanliness, and social opportunity. The critical caveat centers on the Arbors dementia unit, where staffing and supervision require careful diligence to ensure safety and timely response in emergencies. If memory-care needs are moderate and staffing remains consistent, this community can be a dependable home; if higher-level supervision is essential, warranted exploration of alternatives is advisable before committing.
Assisted Living
Memory Care
Activities on-site
Air-conditioning
Beautician on-site
Devotional services off-site
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Ambulatory care
Diabetic care
Incontinence care
Medication management
Guest meals
BBQs or picnics
Birthday parties
Light therapy programs
Live musical performances
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