Tremont Place Senior Apartments

Pros

• The manager was super helpful.
• Jennifer is highly regarded by residents.
• Jenny is a gem.
• The management team (Jenny, Donald, and Kayla) is the best and highly efficient.
• Since Jenny arrived, Tremont has looked a lot cleaner.
• Jenny and Kayla have been working together to make things more functional.
• The place is clean and residents are friendly.
• Tremont is a great place to live.
• The location has many stores and eateries within walking distance.
• The residence is affordable.

Cons

• The property is not truly smoke-free, as smoke travels into hallways and irritates residents with breathing issues.
• The laundry room is inadequate for the number of residents, and clothes come out smelling strongly of perfume.
• Ongoing management and maintenance issues have persisted for years, with repairs being slow or unresponsive.
• Homeless individuals entering the building have compromised safety, leaving some residents feeling unsafe.
• Windows have not been replaced as promised and allow bugs in and wind to whistle, increasing utility costs.
• The facility lacks amenities or entertainment, making it not a nice place to live.

Review

The collection of remarks about this independent living community for seniors paints a nuanced portrait of a place thatmany residents see as having real strengths - especially in its location, affordability, and the way some staff members go above and beyond - while also contending with a range of persistent concerns. Many reviewers emphasize convenient access to shopping and dining within walking distance, and they consistently describe the building as a clean, well-located option for older adults. For several residents, the neighborhood itself is a major selling point, offering nearby stores and eating establishments that make daily life easier and more pleasant.

A thread running through the more positive notes is the impact of specific staff members who are remembered as making a difference. Several reviewers sing the praises of the management team, highlighting individuals named Jennifer, Jenny, Kayla, and Donald. They describe Jenny and Jennifer as especially helpful, with anecdotes about a warm welcome, smooth move-ins for family members, and ongoing efforts to improve the building's functionality and appearance. Phrases like "the best," "super helpful," and "gem" recur, underscoring how much these staff members are valued by residents and their families. There is a clear sense that, when staff are proactive and approachable, residents feel supported and more at home.

Yet the same reviews that celebrate helpful managers also reveal a number of enduring issues that have undermined resident satisfaction for extended periods. One major point of contention has to do with a claimed non-smoking policy. Several residents remember the website or promotional materials stating that the property was completely non-smoking, only to discover that smoking occurs in some apartments and infiltrates hallways, creating breathing challenges for those with lung issues. This discrepancy between advertised expectations and lived reality appears to contribute to ongoing frustration and disappointment for some residents.

Another cluster of concerns centers on upkeep, safety, and the physical state of the building. The laundry room is frequently described as insufficient for the number of residents, and there are complaints about heavy perfume and scent beads in detergents that leave clothes smelling strong after washing. Requests for accommodations, such as a portable washer, are reportedly denied. Maintenance issues, while said to have improved recently thanks to a dependable technician in some cases, have a long history and are still a source of irritation for others who feel items are not fixed promptly or adequately. Security is also a worry for at least one resident, who notes the presence of "homeless people" moving in and out through a secure entry system, with at least one person reporting a feeling of unsafety.

Structural and environmental concerns further complicate life at the property. Reviewers mention windows that have not been replaced as promised, with drafts and whistles that drive up utility costs and allow insects and bugs to enter. The sense that management is reluctant to invest money in necessary improvements is echoed by residents who describe a long-standing pattern of deferred fixes. These tensions contribute to a broader narrative of a community that could be very appealing in principle but struggles to consistently deliver on the basics of comfort and safety.

Longer-tenured residents offer a sobering perspective on how the building and its leadership have evolved over time. One reviewer notes that after seven years, "this building and management have continually gone down," hinting at a perceived decline in overall conditions and responsiveness. Another account describes a cycle of poor administrative responsiveness - calling and leaving messages for months without a return call - and a sense that the management company does not reliably keep or honor waitlists, further souring the experience for those hoping for timely assistance or updates.

Amidst these criticisms, there are clearly positive experiences that reinforce the value some residents find in this community. A number of comments praise the staff's warmth and competence, and some reviewers insist that, when the team - especially Jenny, Kayla, and others - focuses on cleanliness and practicality, things work more smoothly. Some residents express strong affection for the place, stating they would like to live there themselves or have family members living there who are thriving. For these people, the combination of accessible location, affordability, and a community that can feel supportive makes the property worth considering, even if unresolved issues remain a barrier for others.

Taken together, the reviews portray a living environment with real strengths in community support and location, anchored by staff who can be remarkable when they are present and responsive. They also reveal a substantial and recurring set of challenges: genuine safety and security concerns, maintenance and facility shortcomings, a problematic gap between advertised policies and actual conditions, and administrative hurdles that hinder timely communication and service. The overall impression is of a place with significant potential and warmth, tempered by persistent operational and safety issues that prospective residents and their families should weigh carefully. If a prospective resident prioritizes strong, responsive management and a vibrant neighborhood, this community offers appeal; if comfort, safety, and prompt maintenance are top priorities, the reviews suggest there is essential work left to do.

Restaurants

• McDonald's (0.2 miles)
• Culver's (0.4 miles)
• Pizza Shoppe (2.1 miles)
• Chick-Fil-A (2.8 miles)
• Popeyes Louisiana Kitchen (2.8 miles)
• McDonald's (2.8 miles)
• Taco Bell (2.9 miles)

Pharmacies

• Hy-Vee Pharmacy (0.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walmart Pharmacy (3.1 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.4 miles)

Physicians

• Brain and Mind Wellness Clinic of Parkville (0.4 miles)
• Saint Luke's Primary Care–Parkville (2.2 miles)
• Northland Women's Health Care PC (2.8 miles)
• Veterans Evaluation Services (2.9 miles)
• Northland Eye Specialists (3.1 miles)
• Christopher F Sirridge, MD (3.2 miles)
• Aggarwal Allergy Clinic (3.3 miles)

Theaters

• AMC Barrywoods 24 (2.6 miles)

Cafes

• Panera Bread (2.7 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.7 miles)
• Friendly Bean Coffee (4.5 miles)
• Blip Roasters (7.2 miles)

Hospitals

• Saint Luke's Medical Group (2.9 miles)
• Rehabilitation Services (2.9 miles)
• North Kansas City Hospital (6.3 miles)

Parks

• Barry Platte Park (3.6 miles)
• Cristhaven Park (3.8 miles)
• Bar K Dog Bar (7.3 miles)

Places of Worship

• Gashland Presbyterian Church (4.2 miles)
• North Cross United Methodist Church (4.6 miles)
• North Oak Christian Church (5.8 miles)

Transportation

• KCI Airport Terminal C (7 miles)
• Southwest Baggage Claim (7.3 miles)
• Terminal B (7.3 miles)
• Southwest Airlines (7.4 miles)
• Hertz Rent A Car (7.6 miles)