Leona House in Kansas City, MO

5000 North West Old Trail Road, Kansas City, MO 64151

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living Board and Care Home

Overall Review of Leona House

Pros

  • pro The relative receives personal attention.
  • pro The meals are good and home-cooked.
  • pro The facility has at least two staff members on site 24/7.
  • pro One staff member noticed the resident's love for fresh tomatoes and brought one to her, slicing it as an afternoon treat.
  • pro For those seeking long-term care in the north Kansas City area, this place is worth checking out.
  • pro It is a small home in a residential neighborhood with room for seven residents.

Cons

  • pro The staff discouraged going to the Emergency Department and kept the patient for three nights.
  • pro The owner retaliated against the reviewer by issuing two 30-day notices of discharge, which were denied by the state.
  • pro The owner allegedly called Adult Protective Services claiming the reviewer was taking their mom against her will.
  • pro The nurse practitioner, in cahoots with the owner, refused to sign paperwork for a new facility.
  • pro Caregivers were vigilantly watched on interior cameras and harassed.
  • pro There were almost zero activities and no specialized care or communication strategies for residents with memory impairment.
  • pro The facility charged $8,200 per month and did not return the $3,000 security deposit after vacating, despite meeting all conditions.
  • pro The reviewer notes that the $3,000 security deposit has not been returned for about a year.
  • pro A family member had a less-than-ideal stay at a different assisted living facility.

Review

Leona House in Kansas City, Missouri is best suited for families seeking a true small-home atmosphere where care feels as personal as a family living room. The residence operates like a cottage with a very small number of residents, which allows caregivers to tailor daily routines and preferences - such as meals and individual activities - to each person. For loved ones who don't require heavy clinical intervention but still need consistent, hands-on assistance, this setting can deliver a comforting sense of normalcy and belonging. The north Kansas City location adds familiarity for families prioritizing a neighborhood feel over a big institutional campus. In sum, this community shines when intimate, predictable routines and direct caregiver relationships are the priority.

Still, warnings are not optional here. The community may not be the right fit for families requiring robust clinical oversight, aggressive memory-care programming, or rigorous governance. A troubling pattern emerges in recent feedback: disputes with the owner, alleged retaliation against families who raise concerns, and discharge notices challenged by authorities. There are also reports of delaying emergency care and of attempts to influence moving decisions, all of which undermine trust in day-to-day safety and accountability. The presence of monitoring cameras coupled with claims of harassment compounds those concerns, signaling a culture where oversight and communications may be seriously frayed. For families seeking clear, protective protocols and predictable management, sharper alternatives deserve consideration.

On the upside, the compact scale can translate into meaningful, individualized attention. One caregiver-focused story highlights how staff learned a resident's preferences - such as a fondness for fresh tomatoes - and went the extra mile to provide a personal treat. Home-style cooking and a barrier-free, intimate environment contribute to daily comfort and a sense of being known. The small team often includes at least a couple of staff on site around the clock, which supports timely assistance with mobility, memory-related tasks, or routine needs. For families prioritizing warmth and personal connections, these practical benefits can make each day easier and more pleasant than larger campuses.

The most consequential downsides, however, intensify the decision risk. The financial ask - approximately $8,200 per month plus a $3,000 security deposit - merits serious scrutiny when the facility also lacks documented, ongoing memory-care programming and a clearly articulated activity schedule. The absence of structured activities and specialized cognitive care raises the risk of isolation or under-stimulation for residents with dementia. Reports of delayed medical decisions and a sense that concerns are not handled decisively undermine confidence in the facility's crisis response and overall reliability. Add to this the deposit dispute and the perception that voicing concerns could trigger punitive moves, and the financial and emotional calculus becomes especially heavy.

For families actively evaluating options, a practical, must-do checklist helps separate good from risky fits. Verify current licensing status and recent survey outcomes, and seek fresh references from current residents or families. Insist on a transparent policy for hospital transfers, emergency decisions, and how changes in condition are communicated. Request a detailed activity calendar and a formal memory-care plan, including staff training in dementia-friendly communication. Clarify the move-out process and deposit handling to avoid future financial disputes. Finally, visit unannounced if possible, observe daily interactions, and confirm the consistency of caregiving staff across shifts.

Taken in aggregate, Leona House serves a narrow niche: a truly homelike setting that can deliver meaningful personal attention for residents who fit comfortably within its small scale. For families caring for someone with dementia or mobility needs who require robust programming, reliable crisis decision-making, and transparent governance, alternatives with stronger clinical infrastructure are warranted. The prudent path is to compare several small, intimate options and demand clear policies before committing. If choosing Leona House, approach the decision with a disciplined lens: ensure financial protections, verify activity and memory-care offerings, and require concrete demonstrations of safe, responsive care before signing.

Features

Housing

  • 7 resident community capacity 7 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kansas City International (7 miles away) Kansas City International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Leona House in Kansas City, MO is a board and care home offering a comfortable and supportive environment for seniors in need of assistance with their daily activities. Our fully furnished facility provides residents with a dining room, ensuring they can enjoy delicious meals prepared by our experienced staff. With housekeeping services, residents can focus on enjoying their time without worrying about chores.

Our outdoor space and garden provide a tranquil setting for residents to relax and take in the fresh air. We offer move-in coordination services to make the transition as smooth as possible for new residents. Furthermore, we provide convenient amenities such as telephone and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with their loved ones.

At Leona House, our dedicated staff is trained to provide personalized care services tailored to each individual's needs. This includes assistance with bathing, dressing, transfers, and medication management. We also work closely with health care providers to ensure that our residents receive coordinated care.

We understand the importance of specialized diets, which is why we accommodate special dietary restrictions including diabetes diets. Our skilled team prepares delicious meals keeping in mind these dietary requirements.

Transportation arrangements are made for medical appointments so that our residents do not have to worry about getting there safely and on time. Additionally, there are many nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing easy access to various amenities and services.

At Leona House in Kansas City, MO we strive to create a warm and nurturing atmosphere where seniors can live comfortably while receiving the assistance they need.

Nearby Places of Interest

This part of Kansas City, Missouri offers a convenient and diverse range of amenities for senior living. Within close proximity, there are several pharmacies available for easy access to medications and health supplies. Additionally, there is a variety of dining options including fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like Culver's and Chick-Fil-A. Nearby medical facilities such as the Brain and Mind Wellness Clinic provide quality healthcare services, while parks like Barry Platte Park offer recreational opportunities for outdoor activities. The area also features a mix of cafes like Panera Bread and Starbucks for socializing or relaxing with a cup of coffee. For transportation needs, the Kansas City International Airport is easily accessible for traveling purposes. Overall, this neighborhood provides a well-rounded environment with essential services to support an active and comfortable senior lifestyle.

Pharmacies

  • Hy-Vee Pharmacy (0.5 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.9 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Culver's (0.8 miles)
  • Pizza Shoppe (1.5 miles)
  • Chick-Fil-A (2.1 miles)
  • Taco Bell (2.2 miles)
  • Popeyes Louisiana Kitchen (2.2 miles)
  • McDonald's (2.2 miles)

Physicians

  • Brain and Mind Wellness Clinic of Parkville (0.7 miles)
  • Northland Women's Health Care PC (2 miles)
  • Northland Eye Specialists (2.3 miles)
  • Christopher F Sirridge, MD (2.4 miles)
  • Saint Luke's Primary Care–Parkville (2.5 miles)
  • Spira Care Tiffany Springs (2.7 miles)
  • Pediatric; Care North (3.1 miles)

Theaters

  • AMC Barrywoods 24 (1.9 miles)

Cafes

  • Panera Bread (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.6 miles)
  • Friendly Bean Coffee (3.9 miles)
  • Blip Roasters (7.9 miles)

Hospitals

  • Saint Luke's Medical Group (2.1 miles)
  • Rehabilitation Services (2.1 miles)
  • North Kansas City Hospital (6.7 miles)

Parks

  • Barry Platte Park (2.8 miles)
  • Cristhaven Park (3.7 miles)
  • Bar K Dog Bar (7.9 miles)

Places of Worship

  • Gashland Presbyterian Church (3.7 miles)
  • North Cross United Methodist Church (4.8 miles)
  • North Oak Christian Church (5.1 miles)

Transportation

  • KCI Airport Terminal C (6.5 miles)
  • Southwest Baggage Claim (6.7 miles)
  • Terminal B (6.8 miles)
  • Southwest Airlines (6.8 miles)
  • Hertz Rent A Car (7.1 miles)
  • Kansas City International Airport (MCI) (7.3 miles)

Frequently Asked Questions

Where is Leona House?

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