Leona House

5000 North West Old Trail Road, Kansas City, MO 64151

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living Board and Care Home

Overall Review of Leona House

Pros

  • pro The Kansas City location provides personal attention to residents.
  • pro It offers good home-cooked meals that residents appreciate.
  • pro The home has at least two staff members on-site 24/7.
  • pro It is a small, home-like facility in a residential neighborhood with room for seven residents.
  • pro Staff go the extra mile for residents, such as bringing and slicing fresh tomatoes for a resident who loves them.
  • pro Potential residents seeking long-term care in the north Kansas City area may want to consider this facility.

Cons

  • pro Mom had multiple UTIs and sustained a black eye while in care.
  • pro The family was discouraged from going to the Emergency Department, yet Mom was kept for 3 nights.
  • pro The owner retaliated by issuing 30-day notices of discharge twice, which were denied by the state.
  • pro The owner called Adult Protective Services alleging the family was keeping Mom against her will.
  • pro The Curana Health Nurse Practitioner, allegedly in cahoots with the owner, refused to sign paperwork for a new facility.
  • pro Several caregivers were surveilled on interior cameras and subjected to harassment.
  • pro There were almost zero activities and no specialized care or memory-impairment communication strategies.
  • pro The facility charged $8,200 per month and did not return the $3,000 security deposit despite meeting all vacating conditions.
  • pro The security deposit remained unpaid for about a year and is still being pursued.

Review

A recent set of experiences from the Kansas City area paints a complex picture of elder care, with sharp contrasts between a troubled stay at one facility and a much warmer, more personal environment at another small home nearby. The author describes deeply troubling management and care issues at a larger facility associated with The Gardens, mingling grievances about medical decisions, administrative retaliation, and financial disputes with a narrative about the challenges of finding reliable long-term care for a relative with memory impairment. The account is marked by vivid claims of medical neglect, confrontational interactions with staff and administration, and a sense that residents were not receiving the specialized support they needed.

From the outset, the author details a sequence of alarming health events for the mother: repeated urinary tract infections and a black eye, followed by what is described as a discouragement from pursuing emergency care. The family alleges that Mom was kept in the facility for three nights after these incidents, a decision that the author views as unnecessary and unsafe. The situation allegedly escalated into retaliation in the form of a 30-day discharge notice issued twice by the facility's owner, moves that were allegedly challenged and denied by state authorities. The narrative suggests a pattern in which the facility used formal discharge maneuvers as a punitive tool, rather than as a clinical or safety-driven decision.

Compounding the distress, the author accuses the Curana Health Nurse Practitioner of being aligned with the facility's owner in ways that hindered transition planning. Specifically, there are claims that the NP refused to sign paperwork needed for relocating to another facility, and that this professional is connected with a broader pattern in which residents were drawn from The Gardens. The account also mentions interior cameras used to monitor staff and residents, alongside persistent harassment of several caregivers. In terms of care quality, the author alleges a pervasive lack of meaningful activities and a failure to implement memory impairment?specific communication strategies, suggesting that the residents were not receiving the tailored supports necessary for cognitive challenges.

Financial considerations loom large in the narrative. The author notes a monthly rate of $8,200 and an initial $3,000 security deposit, both of which were not returned despite "meeting all the conditions for vacating the space." The individual responsible for writing the post in August 2025 asserts that they have not recovered the deposit after roughly a year, describing an ongoing effort to reclaim the funds. These financial disputes are presented as part of a broader pattern of mismanagement and disregard for residents' welfare, contributing to a sense that the facility prioritized stability and occupancy over individualized, ethical care. The tone conveys legitimate frustration and exhaustion after repeated attempts to resolve the issues through state intervention and other channels.

In contrast to this troubling account, the text touches on another family member's experience in the Kansas City area that offers a different perspective. This relative has been living at a north Kansas City location for about a year following a disappointing stay at another assisted living facility. The writing highlights dementia and limited mobility as the ongoing realities, but then shifts to a more hopeful note: the staff provide personal attention, and the care environment is described as a small home with ample home-cooked meals and a sense of community. Notably, the author praises at least two staff members who are present around the clock, which is framed as a significant advantage given the small home's seven-resident capacity. A memorable anecdote about a staff member recognizing the relative's love for fresh tomatoes - who sliced one up as a mid-afternoon treat - illustrates a level of individualized care and thoughtfulness that stands in stark contrast to the earlier experiences.

The narrative also acknowledges a change in the larger brand's landscape, noting that the Leawood home mentioned in older materials is now closed. This fact adds another layer to the overall story: while some readers might seek continuity with familiar facilities, closures and turnover can complicate planning and trust for families seeking long-term placement. The juxtaposition of a closed Leawood location with the ongoing presence of a North Kansas City residence encapsulates the variability that families can encounter when navigating the Assisted Living world, especially for residents with memory impairment who require reliable routines, consistent staffing, and clear care plans.

Taken together, these accounts underscore how varied elder-care experiences can be within the same metro area. One story cables together concerns about medical decision-making, retaliation, regulatory scrutiny, and financial disputes, painting a picture of a facility where safety and dignity may be called into question. Another story highlights what can feel like a best-case scenario: a small, intimate setting in which staff familiarity with residents, around-the-clock availability, and concrete gestures of personal care create a sense of belonging and comfort for a loved one dealing with dementia and mobility limitations. The contrast speaks to the importance of transparency, consistent staffing, and clear pathways for transition when the care needs of a relative evolve.

For families navigating similar decisions, the compilation of experiences offers both warning signs and hopeful indicators. Potential residents and their loved ones might take these points into consideration: inquire directly about discharge policies and how often residents are moved or discharged; seek out documentation of memory-care?specific approaches, including communication strategies and activity programming; verify whether 24/7 staffing is truly in place and how staff are trained to handle dementia-related behaviors; ask about monitoring or surveillance practices and how they impact privacy and morale; and clarify deposit and fee refund processes, along with the steps for formal dispute resolution if issues arise. In the end, the stories emphasize the need for careful due diligence, ongoing oversight, and a person-centered approach that keeps the resident's safety, dignity, and quality of life at the forefront of every decision.

Features

Housing

  • 7 resident community capacity 7 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kansas City International (7 miles away) Kansas City International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Leona House in Kansas City, MO is a board and care home offering a comfortable and supportive environment for seniors in need of assistance with their daily activities. Our fully furnished facility provides residents with a dining room, ensuring they can enjoy delicious meals prepared by our experienced staff. With housekeeping services, residents can focus on enjoying their time without worrying about chores.

Our outdoor space and garden provide a tranquil setting for residents to relax and take in the fresh air. We offer move-in coordination services to make the transition as smooth as possible for new residents. Furthermore, we provide convenient amenities such as telephone and Wi-Fi/high-speed internet access, ensuring that residents can stay connected with their loved ones.

At Leona House, our dedicated staff is trained to provide personalized care services tailored to each individual's needs. This includes assistance with bathing, dressing, transfers, and medication management. We also work closely with health care providers to ensure that our residents receive coordinated care.

We understand the importance of specialized diets, which is why we accommodate special dietary restrictions including diabetes diets. Our skilled team prepares delicious meals keeping in mind these dietary requirements.

Transportation arrangements are made for medical appointments so that our residents do not have to worry about getting there safely and on time. Additionally, there are many nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals providing easy access to various amenities and services.

At Leona House in Kansas City, MO we strive to create a warm and nurturing atmosphere where seniors can live comfortably while receiving the assistance they need.

Nearby Places of Interest

This part of Kansas City, Missouri offers a convenient and diverse range of amenities for senior living. Within close proximity, there are several pharmacies available for easy access to medications and health supplies. Additionally, there is a variety of dining options including fast food chains like McDonald's and Taco Bell, as well as sit-down restaurants like Culver's and Chick-Fil-A. Nearby medical facilities such as the Brain and Mind Wellness Clinic provide quality healthcare services, while parks like Barry Platte Park offer recreational opportunities for outdoor activities. The area also features a mix of cafes like Panera Bread and Starbucks for socializing or relaxing with a cup of coffee. For transportation needs, the Kansas City International Airport is easily accessible for traveling purposes. Overall, this neighborhood provides a well-rounded environment with essential services to support an active and comfortable senior lifestyle.

Pharmacies

  • Hy-Vee Pharmacy (0.5 miles)
  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walmart Pharmacy (2.4 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.4 miles)
  • CVS Pharmacy (3.9 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Culver's (0.8 miles)
  • Pizza Shoppe (1.5 miles)
  • Chick-Fil-A (2.1 miles)
  • Taco Bell (2.2 miles)
  • Popeyes Louisiana Kitchen (2.2 miles)
  • McDonald's (2.2 miles)

Physicians

  • Brain and Mind Wellness Clinic of Parkville (0.7 miles)
  • Northland Women's Health Care PC (2 miles)
  • Northland Eye Specialists (2.3 miles)
  • Christopher F Sirridge, MD (2.4 miles)
  • Saint Luke's Primary Care–Parkville (2.5 miles)
  • Spira Care Tiffany Springs (2.7 miles)
  • Pediatric; Care North (3.1 miles)

Theaters

  • AMC Barrywoods 24 (1.9 miles)

Cafes

  • Panera Bread (2 miles)
  • Starbucks (2.2 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.6 miles)
  • Friendly Bean Coffee (3.9 miles)
  • Blip Roasters (7.9 miles)

Hospitals

  • Saint Luke's Medical Group (2.1 miles)
  • Rehabilitation Services (2.1 miles)
  • North Kansas City Hospital (6.7 miles)

Parks

  • Barry Platte Park (2.8 miles)
  • Cristhaven Park (3.7 miles)
  • Bar K Dog Bar (7.9 miles)

Places of Worship

  • Gashland Presbyterian Church (3.7 miles)
  • North Cross United Methodist Church (4.8 miles)
  • North Oak Christian Church (5.1 miles)

Transportation

  • KCI Airport Terminal C (6.5 miles)
  • Southwest Baggage Claim (6.7 miles)
  • Terminal B (6.8 miles)
  • Southwest Airlines (6.8 miles)
  • Hertz Rent A Car (7.1 miles)
  • Kansas City International Airport (MCI) (7.3 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

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