Primrose Retirement Community Of Jefferson City

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  • Interior

    A cozy bedroom with a large bed, bedside lamps, and a dresser.

  • Decor

    A cozy bedroom with warm lighting and elegant decor.

  • Living Room

    A cozy living room featuring comfortable seating, decorative pillows, and a warm ambiance.

  • Building

    A modern residential building featuring a stone facade and covered driveway.

  • Windows

    A cozy barber shop interior featuring a window, wall art, and hair dryers.

  • Dining

    A cozy kitchen and dining area featuring wooden cabinets and decorative accents.

  • Lighting

    A carpeted hallway with overhead lighting and an exit sign.

  • Patio

    A covered patio area with tables and chairs, situated outside a building on a sunny day.

  • Bathroom

    A well-lit bathroom featuring a toilet, sink with countertop, mirror, and neatly hung towels.

  • Hallway

    A hallway with a coffee station featuring wooden cabinets and decorative utensils on the wall.

  • Exercise Equipment

    A small gym room with a treadmill and exercise machine.

Primrose Retirement Community Of Jefferson City

1214 Freedom Boulevard, Jefferson City, MO 65109

For more information about senior living options: (844) 490-3973

4.4 from 22 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
1
1 stars
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Assisted Living Independent Living

Overall Review of Primrose Retirement Community Of Jefferson City

Pros

  • pro The property is immaculate inside and out.
  • pro The staff is skilled and very friendly to residents and their families.
  • pro The food is delicious with many options.
  • pro The amenities are tremendous, including organized activities, a fitness center, the chapel, and a movie theater.
  • pro The Primrose team goes above and beyond and is welcoming and happy to be there.
  • pro The Executive Director Lexi is extremely nice and engages with visitors about residents.
  • pro The Director of Nursing is amazing and has built relationships of trust, love, and caring with the residents.
  • pro The nursing staff are respectful and helpful and foster positive relationships that make Primrose feel like a family.
  • pro Primrose's corporate leadership keeps a watchful eye and makes changes to remain the best facility in town.
  • pro D.O.N. Carolina ensures families can be present and keeps residents comfortable and pain-free.
  • pro The hands-on staff are tremendous and caring professionals.
  • pro Primrose is a great place for retirement with loving and caring staff.

Cons

  • pro The Assisted Living nursing staff were rarely available and often sat behind the desk on their phones, with an eye roll when medication questions were asked.
  • pro The Director of Nursing, Carolina, was described as behind her desk, rarely interacting with residents, often outside smoking, and appearing lazy and disengaged, with perceived favoritism.
  • pro The nursing staff were generally unresponsive and unprofessional, leading to a loss of trust in the care.
  • pro Patty, the site director, was accused of refusing to return calls and acting as if she were too important to answer family questions.
  • pro There were reports of horrible and vindictive management, including a trespass for visiting a resident.
  • pro Primrose corporate was criticized for providing a disconnected phone line and for slow or unresponsive customer service to family concerns.

Review

In late 2023, a visit to Primrose Retirement Community in Jefferson City left a lasting impression on a family seeking the best possible care for a loved one. The property stood out as immaculate both inside and out, and the overall atmosphere felt welcoming from the start. Reviewers repeatedly point to the level of organization and the warmth of the staff, noting how friendly and attentive everyone seemed to be toward residents and their families. The dining experience was highlighted as a strong point, with delicious options and a sense that meals were prepared with care. Beyond the kitchen, the campus offers a robust slate of amenities - an active calendar of activities, a well-equipped fitness center, a chapel, and even a movie theater - creating a sense of engagement and community that many families found important for peace of mind.

Across multiple accounts, the team at Primrose is described as going above and beyond, with a genuine sense of welcome and happiness about being part of the community. Several reviewers emphasize that they would wholeheartedly recommend Primrose to others, underscoring a consistent impression of warmth, respect, and a family-like culture. One family even remarked on meeting the Executive Director, Lexi, who took time to chat about their mom and seemed sincerely engaged in her well-being. Such personal connections with leadership, framed as accessible and caring, contribute to the overall sense that staff members are invested in each resident's quality of life.

For families who have trusted Primrose with long-term care, the nursing team and leadership have become a focal point of the narrative. Over the course of years, one resident's family described tremendous support from the nursing staff during health ups and downs, with particular praise for the Director of Nursing (D.O.N.) who built relationships of trust, love, and care with the assisted living residents. The nurses' attentiveness and the crew's ongoing efforts to be respectful and helpful helped reinforce a feeling of safety and belonging. While no facility is perfect, this perspective notes that the early year's impression was overwhelmingly positive, and that corporate oversight has helped the community adjust and maintain high standards, keeping the place clean, well-staffed, and positively staffed.

The end of life care story shared a deeply moving moment. In a time of acute vulnerability, D.O.N. Carolina stood at the bedside, staying with the family through the night to ensure comfort and pain control. The entire staff - Carolina and her team - were described as absolutely wonderful to the family, providing care, compassion, and a humane, supportive atmosphere during the final hours. This kind of steadfast, bedside support left a lasting impression of Primrose as a place that honors residents with dignity and respect when it matters most.

Other experiences reflect the practical, day-to-day benefits that families weigh when weighing a move. One mom moved into the assisted living section last December, and the family found comfort in the community's cleanliness and caring atmosphere. They appreciated friendly staff, the comfortable guest room, and the sense that their loved one was living in a place where she would be safe and well cared for. The food and social opportunities, including Friday happy hours and entertainment, helped reassure relatives who could not visit frequently that she was thriving in a pleasant, well-rounded environment.

On a similar track, another family reported a four-month stay in assisted living where key names stood out for their positive influence. Miss Patty was described as helpful and kind, and Carolina was again cited as especially capable and responsive. The broader staff were praised for their overall dedication, making the resident feel safe and happy even as routines shifted and needs evolved. These notes reflect a common thread: independent living at Primrose often begins with five-star-quality experiences, and while transitions can bring new challenges, many families find the hands-on staff and everyday care to be the heart of the community.

Not every account concludes with the same optimism, however. A different family's experience centered on the transition from independent living to assisted living revealed serious concerns about nursing availability and responsiveness. They described the nursing staff as frequently unavailable and, at times, disengaged, with specific incidents such as a medication question met with an eye roll and a slow follow-through. The D.O.N., Carolina, was singled out by this reviewer as a major concern, perceived as detached and favoring certain residents, which eroded trust. In this narrative, the praise for the independent living phase stood in stark contrast to the difficulties encountered after the move to assisted living, underscoring that perceptions of care quality can vary significantly within the same community.

Some reviews broaden the critique to include management communication and responsiveness. A recurring theme centers on "hands-on staff" who provide compassionate, attentive care for residents, contrasted with critical notes about management - specifically a person named Patty - who allegedly avoids returning calls, appears unengaged, or is perceived as overly busy to address family concerns. One reviewer even described what they viewed as a mismatch between the front-line care and the upper management, suggesting a disconnect between the people delivering daily care and those directing the facility. There are also references to a corporate response that offered a phone number which turned out to be disconnected, amplifying a sense of frustration about how concerns were escalated and handled. Despite these criticisms, the evaluations consistently acknowledge the gracious, dedicated caregivers who carry the day-to-day care and keep residents comfortable and cared for.

There are passages that reflect a broader, more favorable impression of Primrose - one review declaring the facility beautiful, clean, and free of the odors sometimes associated with retirement homes. The reviewer emphasized a abundant activity calendar and the opportunity for outings, reinforcing the sense that residents are engaged and connected. This tone is joined by affirmations of family gratitude: mom or dad is comfortable, safe, and cherished; the staff's kindness and the family's ability to feel confident about their loved one's environment are described as the defining benefits. In these voices, Primrose stands out not only for its physical setting and amenities but for the intangible but powerful momentum of warmth, care, and community that families feel when they walk through the doors.

Across the spectrum of experiences - ranging from open-house excitement and glowing endorsements of staff and leadership to concerns about transitions, management responsiveness, and consistency in care - Primrose Jefferson City emerges as a complex, multi-faceted place. For many families, the hands-on caregivers and the supportive atmosphere provide a foundation of comfort and trust, making the community a strong option for those seeking compassionate, attentive senior living. For others, the stories reveal that ongoing communication and leadership alignment are crucial to sustaining that trust, especially as residents' health needs evolve. In the end, the consensus is that Primrose can be a wonderful home filled with care, laughter, and opportunity, so long as the bonds between residents, families, and the people who lead the community remain open, responsive, and centered on the well-being of those who call it home.

Features

Housing

  • 45 resident community capacity 45 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbia Regional (17 miles away) Columbia Regional (17 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Primrose Retirement Community of Jefferson City is an inviting and vibrant assisted living community located in Jefferson City, MO. Our community focuses on providing exceptional care and support to seniors who desire an independent lifestyle with assistance as needed.

Residents at Primrose Retirement Community enjoy a wide range of amenities to enhance their daily lives. Each apartment comes fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Our community also features a beautiful dining room where residents can enjoy delicious restaurant-style meals prepared by our talented culinary team.

At Primrose, we understand the importance of maintaining an active and engaged lifestyle. That's why we offer a variety of resident-run activities and scheduled daily activities to keep our residents entertained and stimulated. From fitness classes to educational programs, there is always something exciting happening at our community.

Our caring staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident's health needs are met. Additionally, our mental wellness program focuses on promoting emotional well-being among our residents.

Primrose Retirement Community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents easy access to the services they need while still enjoying the peaceful atmosphere of our community.

Overall, Primrose Retirement Community of Jefferson City offers a welcoming environment for seniors seeking assisted living services in the area. With exceptional care services and numerous amenities nearby, we strive to create a comfortable and fulfilling lifestyle for each resident.

Nearby Places of Interest

This part of Jefferson City, Missouri, offers a convenient and well-equipped neighborhood for senior living. With multiple hospitals and physicians within close proximity, residents can easily access healthcare services. There are also a variety of restaurants to choose from, providing options for dining out. Places of worship are nearby for those seeking spiritual fulfillment, and a theater is available for entertainment. Pharmacies are conveniently located for medication needs, and cafes offer spaces to socialize or relax with a cup of coffee. The presence of parks provides opportunities for outdoor recreation and relaxation. Overall, this area provides essential amenities and services that cater to the needs of seniors in a comfortable and accessible community.

Hospitals

  • Capital Region Physicians - OMT & Acupuncture (0.1 miles)
  • St Marys Health Center (1.4 miles)
  • SSM Health Wound Center (1.4 miles)
  • Brand New Saint Mary's Hospital (1.4 miles)
  • Capital Region Quick Care (1.4 miles)
  • Dialysis Clinic (1.8 miles)

Physicians

  • Edgewood Family Practice (0.1 miles)
  • Advanced Radiology (0.2 miles)
  • Mark Christopher Link (0.2 miles)
  • Luebbering Tom Integrative Medicine Natural Jefferson City (0.3 miles)
  • St Mary's Pediatrics (0.7 miles)
  • University Physicians (1 miles)
  • St Mary's Occupational Medicine (1.3 miles)

Restaurants

  • Ria's Restaurant & Lounge (0.5 miles)
  • Chick-Fil-A (0.9 miles)
  • Wendy's (1.2 miles)
  • Old Brick House Deli (1.4 miles)
  • Taco Bell (1.6 miles)
  • Steak 'n Shake (1.6 miles)
  • Applebee's (1.9 miles)

Places of Worship

  • Woodcrest Church (1.3 miles)
  • Celebrate Recovery at Concord Baptist Church (1.5 miles)
  • Jefferson City Baptist Church (2 miles)
  • The Oasis United Church of Christ (2.3 miles)
  • Church of Jesus Christ of Latter Day Saints (2.4 miles)
  • St Joseph Cathedral (2.4 miles)
  • Community Christian Church (2.4 miles)

Theaters

  • GQT Capital 8 (1.3 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Whaley's West Side Pharmacy (1.5 miles)
  • Mommy & Me Before During & After (1.5 miles)
  • Pyramid Pharmacy Services (1.5 miles)
  • Robert's Drug Store (1.5 miles)
  • Gerbes Pharmacy (2 miles)
  • Gerbes Family Shopping Center West (2 miles)

Cafes

  • Starbucks (1.4 miles)
  • Panera Bread (2 miles)
  • Peet's Coffee and Tea (2.5 miles)
  • Green Leaf Caf (3 miles)

Parks

  • Washington Park (2.9 miles)

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