Rock Island Village

Pros

• The staff at Rock Island Village is highly regarded for their friendliness and dedication to the residents, creating a family-like atmosphere.
• The facility is consistently praised for its cleanliness and well-maintained environment.
• Many reviewers appreciate the variety and quality of the home-cooked meals offered at Rock Island Village.
• Residents enjoy a range of engaging activities, including bingo, crafts, and virtual tours, contributing to a vibrant community life.
• The spacious accommodations, especially the unique offering of two-bedroom apartments, receive positive feedback from families considering assisted living options.
• Family members express relief and gratitude for the quality care their loved ones receive at Rock Island Village, indicating it has met or exceeded their expectations.
• The presence of nurturing staff members who genuinely care about the residents' well-being is highlighted positively by several reviewers.
• Visitors have noted that residents seem happy and engaged with their surroundings during visits to the facility.

Cons

• The level of service deteriorated over time, and there was extreme staff turnover at Rock Island.
• Some staff members were reported to be very rude towards family members.
• The food quality was poor, with specific complaints about it being bad during mealtime visits.
• There were extra fees for essential services like meal reminders and additional laundry, which some felt should have been included in the basic pricing.
• A gold wedding ring went missing from a resident before moving to another facility, raising concerns about security and care.
• Communication between departments within the facility was lacking, leading to misunderstandings and unfulfilled promises.
• Although initially positive, one reviewer noted disappointment regarding their loved one's engagement after placement in the facility; they mostly watched TV rather than participating in activities.
• Visitors observed that despite being clean and friendly, the overall impression seemed to be mixed due to varying experiences across different family members' reviews.

Review

Rock Island Village Assisted Living has garnered a range of reviews that reflect both positive and negative experiences from families and residents. The facility, established in 2021, is known for its clean environment and friendly staff. Many reviewers emphasized the sense of community at Rock Island, describing it as resembling a large family where staff are genuinely caring towards residents. One reviewer noted how refreshing it was to see residents looking cheerful during their visits, which contributed to an overall sense of comfort about leaving loved ones in the facility's care.

While several reviews highlight the high standards of cleanliness and quality of food—often described as home-cooked or gourmet—there are contrasting opinions regarding the dining experience. One visitor mentioned that during their meal with their parent, they found the food to be subpar compared to other facilities. This inconsistency indicates that while some residents enjoy their meals, others may not have the same appreciation for the culinary offerings available at Rock Island.

Communication between departments within Rock Island Village has also emerged as a concern in certain reviews. It has been reported that although staff members are generally friendly and skilled at their duties, there tends to be a disconnect, leading to mixed messages being conveyed between different areas of service. This lack of cohesive communication can be frustrating for families who are trying to ensure that their loved ones receive appropriate care.

The experiences shared by families transitioning loved ones into memory care were particularly stark. Some families reported feeling discontent due to high turnover among staff members and issues related to missing personal possessions like jewelry. Such incidents have led particular reviewers to recommend seeking alternative facilities for those needing specialized care rather than relying solely on Rock Island Village.

In contrast, many visitors praised Rock Island Village's accommodations and amenities, noting features like spacious apartments—including unique two-bedroom options—and well-maintained outdoor spaces suitable for relaxation or activities. Families expressed relief knowing they could leave their relatives in an environment designed for safety and comfort. Activities such as bingo, crafts, virtual tours, field trips, live entertainment, beauty services, and even pet care were mentioned positively by several satisfied individuals who believed these elements contribute significantly to the quality of life offered at the facility.

Despite some negative feedback revolving around concerns over communication lapses and occasional dissatisfaction with meal quality or service continuity, numerous reviewers affirmed that Rock Island Village represents an option worth considering when searching for assisted living solutions or memory care facilities in the region. The clean environment, comprehensive activity program geared towards engagement and enjoyment among residents continues drawing attention alongside personalized touches indicative of community involvement—like events featuring local children bringing joy through trick-or-treating during Halloween celebrations.

Overall assessments underscore a blend of sentiments showcasing both strengths around community feeling and cleanliness alongside constructive criticism regarding operational consistency within departments—a duality familiar in many elder care settings across the country today.

This part of Eldon, Missouri offers a convenient and accessible location with various amenities nearby. Lake Regional Health System provides quality medical care within close proximity, along with pharmacies like Walmart and CVS for easy access to medications. Eldon Clinic and Capital Region Physicians offer healthcare services within walking distance. In terms of dining options, there are fast food choices like McDonald's and KFC, as well as local favorites such as Si Senor Mexican Bar & Grill. Additionally, there are parks like Eldon City Park for outdoor recreation and relaxation. The area also has places of worship for spiritual fulfillment and transportation options including Eldon Airpark and U-Haul services for convenience in getting around. Overall, this part of Eldon provides a mix of essential services and recreational opportunities that may appeal to seniors looking for a well-rounded community to live in.

Hospitals

• Lake Regional Health System (0.3 miles)
• Lake Regional Health System (11.5 miles)
• Eyes On Missouri (14.2 miles)

Pharmacies

• Lake Regional Clinic Eldon Eldon (0.3 miles)
• Walmart Pharmacy (0.8 miles)
• Woods Supermarket (11.3 miles)
• Lime In the Coconut (11.4 miles)
• CVS Pharmacy (11.9 miles)
• Walgreens (13 miles)
• Dierbergs (14.2 miles)

Physicians

• Eldon Clinic (0.3 miles)
• Capital Region Physicians - Eldon (0.5 miles)
• St Mary's Medical Clinic Lake Ozark (11.4 miles)
• Urgent Care At The Lake (11.5 miles)
• Osage Beach Cardiology (13.6 miles)
• Eyes On Missouri (14.2 miles)

Restaurants

• McDonald's (0.4 miles)
• Si Senor Mexican Bar & Grill (0.4 miles)
• KFC (0.6 miles)
• Tooters Saloon & Steak House (3.3 miles)
• Big Ry's Pizzeria (8.3 miles)
• Lake House Cafe (9.4 miles)
• Neon Taco (10.3 miles)

Parks

• Eldon City Park Reservations (0.4 miles)
• Stark Caverns (4.3 miles)
• Tuscumbia Ball Park (9.9 miles)
• Kings Bluff Conservation Area (11.1 miles)

Cafes

• Daylight Donuts (0.6 miles)
• Panera Bread (14.7 miles)

Places of Worship

• Southern Baptist Convention (0.7 miles)
• Southern Baptist Convention (6 miles)
• North Shore Baptist Church (8.1 miles)
• Hope House (8.5 miles)
• Victory Bibleway Fellowship (9.5 miles)
• Church Big Rock Parsonage (9.7 miles)
• Hickory Hill Baptist Church (10 miles)

Transportation

• Eldon Airpark (0.9 miles)
• U-Haul (10.4 miles)
• U-Haul (13.6 miles)
• U-Haul Moving & Storage (14 miles)