Westbrook Terrace Assisted Living By Americare

3335 North Ten Mile Drive, Jefferson City, MO 65109

For more information about senior living options: (844) 490-3973

4.1 from 16 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
3

Assisted Living

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    Overall Review of Westbrook Terrace Assisted Living By Americare

    Pros

    • pro The staff consistently shows daily kindness and compassion toward residents.
    • pro Whitney, Lisa, and Cheree go above and beyond to treat residents with dignity and safety.
    • pro The entire staff is compassionate and well-trained.
    • pro The communities are smaller, warm, and provide attentive care for dementia patients.
    • pro The Arbors' staff understand memory care and provide respectful, loving care that keeps residents safe.
    • pro The food is very good and meals are a positive part of the experience.
    • pro Communication with staff is excellent, with quick notification of issues.
    • pro Directors such as Carrie and Monica are praised for understanding residents' needs and guiding high-quality care.
    • pro Residents are treated like family, and staff create a caring, supportive environment.
    • pro The facilities are clean, cozy, and make residents feel at home.

    Review

    Across multiple heartfelt accounts, Westbrook Terrace Assisted Living and The Arbors emerge as two closely connected, smaller communities that families rely on during difficult health journeys. The overarching thread is one of warmth, attentiveness, and a staff that truly knows residents as individuals. Families consistently describe the environment as calm, cozy, and home-like, with residents receiving a level of attention that feels personal and compassionate rather than clinical.

    A common refrain centers on daily care delivered with dignity and empathy. Families point to specific team members - Whitney, Lisa, and Cheree among them - who are highlighted for going above and beyond to treat their loved ones with the utmost respect and to help them feel safe. The praise isn't limited to a few standout moments; it extends to the entire staff, whom reviewers describe as compassionate, well-trained, and deeply invested in the well-being of each resident. Even everyday aspects, like the quality of meals, are noted as being good, contributing to a sense that life there remains comfortable and nourishing for residents.

    The Covid era looms large in these reflections, shaping both challenges and the responses that followed. One reviewer recalls May of 2020 as a moment when the families needed help most, and the staff answered with warmth, patience, and a sense of a second family. The communities are described as "smaller," which appears to translate into more individualized attention, a feature many families found especially comforting during lockdowns and quarantines. Even as restrictions and isolation complicated care, staff found ways to keep residents engaged - through activities, remote communications, and creative efforts to maintain connection and routine.

    The Arbors memory care unit is portrayed with particular regard for its ability to keep residents safe while preserving dignity and purpose. Reviewers describe a secure, locked environment where staff understand the nuances of memory-related symptoms and respond with patience, empathy, and practical solutions. The staff's devotion is framed not only in terms of safety but in sustaining a sense of self for mom - nurturing pastimes like jigsaw puzzles, embroidery, and gardening and tailoring activities to preserve meaningful roles. Families emphasize how the team's love and respect helped their loved ones feel secure and valued, even during the most challenging periods of memory decline and during Covid lockdowns with restricted in-person contact.

    Leadership figures within the Arbors and Westbrook Terrace also receive high praise. Carrie, identified as the Director, is singled out for her leadership and accessibility, with one family even offering to share their experiences directly via a personal phone call. Monica, the Director of Nursing (DON), is described as spectacularly capable and caring, a sentiment echoed by a reviewer who has worked in many memory care settings. That caregiver's testimonial highlights not just technical competence but a sense of family and trust that permeates the entire staff - from aides and nurses to cooks and maintenance personnel. The consensus is that the leadership team models the kind of compassionate, responsive care families value most.

    From a professional perspective, a reviewer who has provided services within both facilities attests to the consistency of care across Westbrook Terrace and The Arbors. They describe the staff as loving, communicative, and capable of balancing health needs with genuine warmth. Even under the strain of a prolonged pandemic, the team is credited with maintaining safety and health while managing the emotional and social dimensions of care. The narrator's assessment is unequivocal: the facilities consistently provide top-tier, five-star care from the top down, and they stand out as places where residents are treated like family.

    For families who have moved between Westbrook Terrace and The Arbors, the care continuity is another source of reassurance. One mother's journey - from Westbrook Terrace to The Arbors - illustrates the agencies' ability to adapt to changing needs while preserving a familiar, supportive atmosphere. Communication remains a strength, with staff quick to notify families of issues and receptive to requests. Even in the face of the Covid-19 pandemic, reviewers are clear that staff went above and beyond - offering activities, sending video updates, and making every effort to keep their loved ones engaged and comforted when in-person visits were restricted.

    Taken together, the reviews paint a vivid portrait of two north-central facilities that prioritize person-centered care, community warmth, and resilient leadership. Families repeatedly note that their loved ones not only receive attentive medical and daily living support but also feel valued, understood, and part of a caring extended family. The staff's ability to balance safety, dignity, and meaningful engagement - under extraordinary circumstances - emerges as the defining strength of Westbrook Terrace and The Arbors. In short, these memories reflect communities that families would recommend without hesitation, grateful for the compassion and competence that define everyday life there.

    Features

    Housing

    • 33 resident community capacity 33 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Columbia Regional (16 miles away) Columbia Regional (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Westbrook Terrace Assisted Living By Americare in Jefferson City, MO is a vibrant and welcoming community that offers exceptional care and support for seniors. With a range of amenities and services, residents can enjoy a comfortable and fulfilling lifestyle.

    The assisted living community provides residents with cable or satellite TV, ensuring entertainment options are readily available. A spacious dining room is available for communal meals, where delicious and nutritious cuisine is served in a restaurant-style setting. Residents also have the option of preparing their own meals in the well-equipped kitchenettes provided.

    The fully furnished apartments offer a cozy and homely environment for residents to feel at ease. Housekeeping services ensure that living spaces are always clean and tidy.

    Outdoor space and gardens provide an opportunity for residents to relax, enjoy fresh air, or partake in light physical activities. A small library is available to cater to the literary interests of residents.

    For technology enthusiasts, high-speed internet/Wi-Fi is accessible throughout the community. Residents can stay connected with loved ones or explore online resources at their convenience.

    Comprehensive care services are offered at Westbrook Terrace Assisted Living By Americare. Trained staff members provide 24-hour supervision for resident safety and assistance with activities of daily living such as bathing, dressing, and transfers.

    Individuals with special dietary requirements can rest assured knowing that specific dietary restrictions are catered to by trained culinary professionals.

    Engaging activities are an integral part of life at this community. Resident-run activities encourage socialization and create a sense of belonging among peers. Scheduled daily activities are designed to promote mental wellness and keep residents physically active.

    Convenience is key at Westbrook Terrace Assisted Living By Americare as it boasts proximity to various amenities within the area. Nearby cafes provide opportunities for social outings or casual get-togethers. The presence of parks invites residents to enjoy nature's beauty or engage in outdoor exercises. Pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all conveniently located nearby, allowing easy access to various services and resources.

    With its extensive range of amenities and care services, Westbrook Terrace Assisted Living By Americare offers a comfortable and enriching lifestyle for seniors in Jefferson City, MO.

    Nearby Places of Interest

    This part of Jefferson City, Missouri, offers a range of convenient amenities for seniors looking to settle in the area. With several physicians, pharmacies, and hospitals located within a short distance, residents have easy access to medical care and services. Additionally, there are recreational options such as theaters and cafes for entertainment and socializing. Places of worship are also nearby for those seeking spiritual fulfillment. The variety of restaurants in the area cater to different tastes, providing dining options for seniors who enjoy eating out. Parks like Washington Park and Binder Park offer opportunities for outdoor activities and relaxation. Overall, this neighborhood provides a blend of healthcare facilities, entertainment options, dining establishments, and green spaces that make it a desirable location for senior living.

    Physicians

    • Central Missouri Cardiology (0.3 miles)
    • Urology Care (0.4 miles)
    • Associated Family Physicians (0.4 miles)
    • St Mary's Pediatrics (1 miles)
    • Primary Care Medicine PC (1.2 miles)
    • Luebbering Tom Integrative Medicine Natural Jefferson City (1.6 miles)
    • Edgewood Family Practice (1.6 miles)

    Pharmacies

    • Robert's Drug Store (0.3 miles)
    • Pyramid Pharmacy Services (0.3 miles)
    • Whaley's West Side Pharmacy (0.4 miles)
    • Mommy & Me Before During & After (0.4 miles)
    • Walgreens (0.8 miles)
    • Gerbes Family Shopping Center West (1 miles)
    • Gerbes Pharmacy (1 miles)

    Hospitals

    • Dialysis Clinic (0.5 miles)
    • Capital Region Quick Care (0.6 miles)
    • Capital Region Physicians - OMT & Acupuncture (1.6 miles)
    • St Marys Health Center (2.7 miles)
    • Brand New Saint Mary's Hospital (2.7 miles)
    • SSM Health Wound Center (2.7 miles)

    Theaters

    • GQT Capital 8 (0.5 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Panera Bread (2 miles)
    • Peet's Coffee and Tea (2.6 miles)
    • Starbucks (3.5 miles)

    Places of Worship

    • Woodcrest Church (0.7 miles)
    • Celebrate Recovery at Concord Baptist Church (0.8 miles)
    • Jefferson City Bible Chapel (1.3 miles)
    • Church of Jesus Christ of Latter Day Saints (1.6 miles)
    • St Joseph Cathedral (1.8 miles)
    • Unitarian Universalist of Jefferson City (2.1 miles)
    • The Oasis United Church of Christ (2.3 miles)

    Restaurants

    • Wendy's (0.8 miles)
    • Chick-Fil-A (0.8 miles)
    • Sonic Drive-In (1 miles)
    • El Espolon (1.2 miles)
    • Taco Bell (1.5 miles)
    • Shortys Side Door Lounge (1.5 miles)
    • Steak 'n Shake (1.6 miles)

    Parks

    • Washington Park (3.1 miles)
    • Binder Park (3.2 miles)

    Transportation

    • Avis Rent A Car (3.7 miles)

    Frequently Asked Questions

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