Big Spring Care Center For Rehab And Healthcare

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  • Interior

    A waiting room with a sofa, chairs, indoor plants, and a wall clock.

  • Outdoors

    A sunny day view of the Big Spring Care Center with a sign in the foreground.

  • Decor

    A hospital room with a bed, chair, and decorative elements by the window.

  • Building

    The exterior of a care center building during the day.

  • Trees

    A spacious yard with a gazebo and a house in the background under a blue sky.

  • Dining

    A cozy indoor dining area with tables set for meals and a television mounted on the wall.

  • Hallway

    A reception desk with chairs and a plant in an office hallway.

Big Spring Care Center For Rehab And Healthcare

202 East Mill Street, Humansville, MO 65674

For more information about senior living options: (844) 490-3973

3.7 from 18 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 stars
6

Assisted Living Skilled Nursing Facility

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    Overall Review of Big Spring Care Center For Rehab And Healthcare

    Pros

    • pro The staff and rehab are awesome.
    • pro Long-term and short-term rehab are amazing.
    • pro Kenna and her staff go above and beyond.
    • pro The facility, residents, and staff are amazing.
    • pro The staff are very caring and treat residents like family.
    • pro They go above and beyond to help residents enjoy life as they would at home.
    • pro Friendly people and a nice environment; highly recommended.
    • pro The facility is the cleanest and the friendliest.

    Cons

    • pro Extremely rude and very unprofessional.
    • pro The facility neglected the mother, causing a bedsore that led to septic shock and death.
    • pro The administrator Kenna adjusted a timesheet without informing the employee.
    • pro The facility is poorly kept and cannot provide basic necessities for residents.
    • pro Do not send your family here.
    • pro The staff were uninviting and the facility misdocumented information, causing placement issues.
    • pro The father-in-law was at the facility for only a week and ended up back in ICU due to malnutrition and dehydration.

    Review

    Big Springs comes across in these comments as a place that can feel like a home to some residents and families, while for others it is a cause for serious concern. Several reviewers praise the facility for its staff, rehab programs, and overall environment. They describe long- and short-term rehab as amazing, with Kenna and her team going above and beyond to support residents. The tone in these notes is consistently warm when speaking about the people who work there, and many express strong confidence in the care they received, sometimes to the point of giving five stars and calling it the best facility they've seen. The facility is frequently described as welcoming, clean, and engaging, with residents and staff forming close, family-like bonds.

    The stories of everyday life at Big Springs highlight generous, compassionate care. Reviewers say the staff treat residents like family, doing what they can to help people enjoy life as they would at home. One account mentions a summer BBQ hosted by the staff, complete with water balloons and multiple game stations, during which attendees could see residents having a blast. Another comment emphasizes the care and compassion that "fills the halls of the center," reinforcing the sense that for many families, the environment felt warm and supportive. There are even small details that people notice positively, such as a preference stated by one reviewer that "they never give milk with the cereal," suggesting careful attention to daily routines.

    Yet, alongside these positive voices, there are sharp, troubling accounts that cannot be ignored. A reviewer described the staff as "extremely rude and very unprofessional," signaling a significant breakdown in the quality of care and interaction. The most alarming portion of this feedback centers on a relative's tragic experience: a father-in-law who was at the facility for only a week reportedly experienced severe malnutrition and dehydration, leading to ICU stays and long-term health consequences. The reviewer alleges that he was accused of being grabby and given medications that left him sleepy, with lasting effects including blindness. This narrative also claims documented issues and ongoing difficulties in transitioning to another facility, painting a picture of serious care failures and documentation problems that have lasting impact on families.

    There is also a troubling personnel-side claim involving Kenna, the administrator, who allegedly adjusted a nursing agency timesheet without informing the worker. The reviewer urges future agency staff to keep robust records of pay confirmations and submitted timesheets, suggesting a pattern of unprofessional behavior. This account contrasts starkly with the other praise for Kenna, highlighting how management practices and transparency can color the overall perception of a facility. Furthermore, another reviewer describes the building as poorly kept and the company as unable to provide basic necessities for residents, reinforcing concerns about operational standards and the daily lived reality for residents and staff.

    Family tragedies further color the overall impression. One account details a mom who stayed at Big Springs only because of the reviewer's COVID situation, but who allegedly faced neglect, developed a bedsore, and ultimately died from septic shock. The stark sentiment in that review - "DO NOT SEND YOUR FAMILY HERE" - reflects a deep fear and disappointment that a loved one did not receive the level of care hoped for. These intensely negative experiences remind readers that even when some staff members are praised, systemic issues or gaps in care can have life-or-death consequences for residents.

    In contrast to the severe concerns, other reviewers remain emphatically positive, with statements like "Friendly people, nice environment, highly recommend!!" and "Best facility I have ever seen," noting the cleanliness and the friendliness as standout features. Some people emphasize the facility's welcoming atmosphere, the presence of caring staff, and the sense of community among residents and their families. The repeated emphasis on a strong, supportive staff culture in several positive reviews suggests a potential for high-quality care under the right circumstances, particularly when leadership and operations run smoothly.

    Taken together, the collection of reviews presents a facility with a wide range of experiences. For some families, Big Springs represents a beacon of compassionate care, skilled rehabilitation, and a welcoming environment where residents feel valued. For others, serious concerns about safety, nursing oversight, documentation, and even life-threatening neglect raise red flags that demand careful attention, verification, and follow-up. The recurring themes point to the importance of close oversight, clear communication, and transparent practices in ensuring resident well-being.

    If you are considering Big Springs for yourself or a loved one, these reviews suggest a careful, proactive approach. Visit the facility and observe interactions between staff and residents; ask detailed questions about nutrition, hydration, and monitoring for safety; request to speak directly with multiple staff members and, if possible, families who have recent experience with care at the center. Review the facility's policies on documentation, medication management, and incident reporting, and seek current information about staffing levels and the condition of the building. While many reviewers speak highly of the staff and the sense of community, the more troubling accounts underscore the need for diligence and due diligence to ensure that care quality aligns with expectations and needs.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Big Spring Care Center for Rehab and Healthcare, located in Humansville, MO, is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. As a skilled nursing facility, it provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff at Big Spring Care Center takes pride in offering individualized care to meet each resident's unique needs.

    The community boasts an array of amenities designed to enhance the quality of life for its residents. Residents can enjoy the convenience of an on-site beauty salon for their grooming needs. With cable or satellite TV in every room, they can stay entertained and connected with the outside world. The community also offers access to a computer center for those who want to surf the internet or utilize technology. The dining room provides restaurant-style dining experiences with delicious meals prepared by professional chefs and tailored to accommodate special dietary restrictions.

    For recreational activities, Big Spring Care Center has a fitness room where residents can engage in exercise programs suited to their abilities and preferences. There is also a gaming room for leisure activities and social interaction. The outdoor space includes gardens where residents can take peaceful walks or simply enjoy nature. A small library caters to book enthusiasts who crave literary pursuits.

    The community ensures residents' overall well-being through various care services. Medication management is provided to ensure proper administration and dosage adherence. Transportation arrangements are made for medical appointments or other outings, enabling easy access to essential services. Additionally, move-in coordination assists new residents during the transition period.

    To foster social engagement among residents, Big Spring Care Center organizes scheduled daily activities as well as planned day trips for their enjoyment. Resident-run activities empower individuals to contribute their skills and interests in creating engaging programs within the community setting. Concierge services are also available to provide personalized assistance as needed.

    Furthermore, Big Spring Care Center is ideally located with nearby amenities including one physicians' office for convenient medical care, four restaurants offering diverse dining options, one transportation service for additional travel needs, and five places of worship to cater to residents' spiritual inclinations.

    Overall, Big Spring Care Center for Rehab and Healthcare is a supportive community that prioritizes the well-being of its residents. With a comprehensive range of care services, top-notch amenities, and engaging activities, it offers an ideal living environment where individuals can thrive while receiving the assistance they need.

    Nearby Places of Interest

    Places of Worship

    • Life Church Humansville (0.3 miles)
    • Humansville Christian Church (0.3 miles)
    • Harvest Fellowship Church (0.4 miles)
    • America Asleep Know More (0.4 miles)
    • Rivendell Community (5 miles)
    • Southern Baptist Convention (5.2 miles)
    • Dunnegan Bible Baptist Church (5.7 miles)

    Restaurants

    • The Psychedelic Cow (0.3 miles)
    • Piper's Place (0.4 miles)
    • Murphy's Pub (0.4 miles)
    • Cooper Cove Resort (4.2 miles)
    • Whiskey Holler Roadhouse (7.2 miles)
    • Vikings Office Bar (13.6 miles)
    • Piette's Cafe and Bar (13.7 miles)

    Physicians

    • Humansville Family Medical Center (0.3 miles)
    • Stockton Lake Walkin Clinic (13.9 miles)
    • Parkview Orthopaedic Clinic (14 miles)
    • CMH Surgical Services (14 miles)
    • Carrie J. Babb Cancer Center (14.1 miles)
    • CMH Institute of Pain Management (14.2 miles)
    • Cmh Eye Specialty Center (14.2 miles)

    Transportation

    • U-Haul Moving & Storage (0.4 miles)
    • U-Haul Neighborhood Dealer (13.5 miles)
    • Rick's Taxidermy (13.6 miles)
    • Budget Truck Rental (15 miles)
    • Alamo (15.1 miles)
    • U-Haul (15.3 miles)

    Cafes

    • Hammons Black Walnut Emporium (13.6 miles)
    • Country Corner Cafe (14.2 miles)

    Pharmacies

    • Zumwalt Pharmacy (13.6 miles)
    • Woods Supermarket (14 miles)
    • Citizens Memorial Home Phrmcy (14.2 miles)
    • Family Pharmacy (14.8 miles)
    • Dan & Stan's Pharmacy (15.1 miles)

    Parks

    • Pomme De Terre State Park (13.7 miles)
    • Dunnegan Park (14.2 miles)

    Hospitals

    • Cmh Urological Clinic (14 miles)
    • Cmh Endocrinology Center (14.1 miles)
    • Citizens Memorial Hospital (14.1 miles)
    • Ambulatory Surgical Center (14.2 miles)
    • Citizens Memorial Hospital (14.2 miles)
    • Citizens Memorial Healthcare (14.3 miles)
    • Citizens Memorial Healthcare (14.5 miles)

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