The Valley-A Stonebridge Community
Save6768 North Highway 67, Florissant, MO 63034
For more information about senior living options: (844) 490-3973
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The staff are very professional and friendly. The Stonebridge support team is highly appreciated, with special thanks to Bridget Walker, Benita Clark, Nichelle Butler, and Dr. Soudhi. The Valley has great leadership and staff. The staff are friendly and keep families informed about appointments, while being pleasant to residents. The nursing team is awesome, and the housekeeping team keeps the building clean and smelling good. There is a true team spirit at the facility. The Valley is described as the definition of a great nursing facility.
The facility is severely understaffed, leaving residents without adequate care. There are reports of residents suffering falls at the nurses' station with no accountability. Residents were left on the floor or in their own urine for extended periods without assistance. A resident's clothes were allegedly stolen after death, and belongings could not be accounted for. The staff and leadership are described as unprofessional, uncaring, and untrained. The facility is dirty and unsanitary, with musty smells and unclean conditions. Medical attention and ambulance requests were reportedly delayed or ignored, leading to harm. Families are urged to seek legal representation and avoid placing loved ones there. Some reviewers explicitly claim the facility should be shut down due to neglect and abuse.The collection of experiences shared about The Valley, a Stonebridge Community, reads like a rollercoaster of emotions and accusations, spanning years and a broad spectrum of perspectives. Some visitors speak of professional conduct, clear communication, and friendly staff, while a large body of other accounts detail alarming neglect, unsafe conditions, and a sense of abandonment that left families pleading for accountability. The contrast is stark: one voice may praise staff for being "Very Professional. Friendly," yet many others describe scenes of understaffing, missed medical needs, and a pattern of insufficient care that prompts urgent warnings to avoid placing loved ones there.
Several narratives center on acute moments of crisis and alleged failure to respond appropriately. One reviewer recounts a physical therapy visit that left them emotionally frazzled and stressed, culminating in a decision to contact the state and call for the facility's shutdown. Another family member describes a father who, after one week in the facility, suffered a devastating series of falls at the nurses' station, with the hospital later reporting that the resident was back in the hospital with a broken hip. The account charges that no one admitted witnessing the incident, and that it happened repeatedly, with responsibility hovering between the staff and the director, who were accused of failing to prevent the danger, neglect the patient, and neglect to call emergency services for days. The review goes further to allege that the staff did not provide medical attention for three days, instead "putting him in the bed to suffer the entire weekend," and that the belongings of residents were stolen, with an inventory system unable to account for clothes upon discharge.
The intensity of these claims is reinforced by the author's broader indictment: from the director to the certified nursing assistants, the facility is portrayed as unprofessional and uncaring. The author insists that it is everyone's job, across the spectrum of staff, to ensure safety and well-being, and when that fails, the facility should be held to account. The updates attached to the narrative amplify the severity: an investigation reportedly revealed that the place did not have adequate staff during the critical period, with only two or three untrained, uncertified workers on duty and no registered nurse on the clock. The writer urges readers not to be swayed by "bogus ?great' reviews" and to recognize that the facility's reputation may have been manipulated or masked by a glossy facade, urging families to exercise vigilance and to seek legal representation to defend their loved ones' rights.
Over time, the reviewer's stance hardens into a multi-decade warning with explicit cautions about the facility's leadership and operations. They note that the name of the facility has changed (as of 2020) and advise readers to read all reviews carefully, suggesting that the same management team could be operating under a different banner to escape scrutiny. The message becomes almost a manifesto: do not trust the institution with the care of a vulnerable family member, and if you must interact with the place, scrutinize every action and documentation, and prepare to challenge it legally to protect residents. The author's admonitions carry a persistent intensity: trust in the administration or the staff is questioned, and the bedrock of care - safety, cleanliness, and timely medical attention - is described as unreliable.
In a later turn of the narrative, the author reports nuanced experiences in 2024 that reveal both sides of the coin. They acknowledge that the staff can be friendly and communicative about appointments, and they note improvements in a context where the resident's condition remains a serious concern. Yet this lighter moment is quickly tempered by a more sobering view: persistent understaffing, residents who are not bathed, and medical decisions that seem deferred or refused, such as the possibility of timely dialysis when it could be critical to saving or stabilizing a life. The author's warning persists: if your loved one cannot speak for themselves, the risk of neglect increases, and the potential consequences - hospitalizations and declines in health - are too great to ignore. The review repeatedly circles back to the imperative to approach the facility with caution and to consider alternative placements.
The most wrenching portions of the collection come from direct on-site accounts of neglect and distress. An aunt's visit reveals a scene of urgent alarm: a resident found on the floor, screaming for help for more than an hour, left in their own urine for an entire day. The inspector's eye is trained on the moment when ambulance services did not arrive promptly, when staff reportedly showed indifference, and when a patient's dignity and basic needs were not being met. The account paints a stark image of a facility overwhelmed by staffing shortages, with caregivers unable to provide routine care or respond swiftly to emergencies. In a hard-edged comparison, the reviewer contrasts this experience with a different facility's reception - Village North - described as clean, properly staffed, and more respectful in its care, underscoring the degree to which these experiences vary within the broader community of long-term care options.
Taken as a whole, the narratives present a troubling portrait of a facility whose reputation has been a battlefield of conflicting experiences. On one hand, there are lines praising the leadership, cleanliness, and the professional demeanor of some staff. On the other hand, there are persistent, specific, and emotionally charged claims of inadequate staffing, neglectful behavior, missed medical interventions, patient harm, and even theft. The collection also features multiple calls to action - urgent warnings to readers to conduct thorough due diligence, to question every claim, to verify staffing levels, to seek other options, and to mobilize legal recourse when neglect is suspected. The presence of these warnings alongside more positive perspectives makes the overall narrative feel resolute: this is a facility whose care record is deeply contested, and potential families are urged to weigh the severe risks against any perceived positives.
For anyone considering this care setting, the message across these accounts is clear: gather experiences directly from current residents and families, consult state inspections and any legal actions, and prepare to advocate vigorously for your loved one. The range of experiences - from genuinely compassionate staff to frightening episodes of neglect - suggests that events within the facility can vary dramatically by shift, staffing, and oversight at any given time. These stories emphasize that the quality of care in long-term facilities can swing with the numbers and attentiveness of the team on duty, and they urge prospective residents' families to approach with vigilance, documentation, and a readiness to act if care falls below the standards that every resident deserves.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Valley-A Stonebridge Community is an assisted living facility located in Florissant, MO. This community offers a range of care services, including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management and assistance with special dietary restrictions.
Residents at The Valley-A Stonebridge Community can enjoy a variety of amenities to enhance their quality of life. These amenities include a beauty salon, cable or satellite TV, a computer center, a fitness room, and a fully furnished living space. Additionally, there is a gaming room, garden area, housekeeping services, kitchenette, outdoor space, private bathrooms, and restaurant-style dining facilities.
For recreation and socialization purposes, the community offers scheduled daily activities as well as resident-run activities. There are also fitness programs available to help residents stay active and maintain their overall well-being. Planned day trips provide opportunities for residents to explore the surrounding area.
Convenience is another aspect of life at The Valley-A Stonebridge Community. With two cafes nearby, residents have options for dining out without traveling too far from home. Additionally, there are numerous pharmacies and restaurants in close proximity to the community. Transportation arrangements make it easy for residents to access these nearby amenities and medical facilities.
Overall, The Valley-A Stonebridge Community provides a comfortable and supportive environment for individuals seeking assisted living care in Florissant, MO. Its comprehensive range of care services paired with plentiful amenities and convenient location make it an ideal choice for those looking to live an enriching and fulfilling lifestyle in their later years.
The Valley-A Stonebridge Community is located at 6768 North Highway 67, Florissant, MO 63034 in St. Louis County, Missouri
The Valley-A Stonebridge Community on seniors.fyi includes 5 photos including images showing interior, landscaping, tree, windows, television, living room, patio, physical therapy, and more.
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