The Valley-A Stonebridge Community in Florissant, MO

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The Valley-A Stonebridge Community in Florissant, MO

The Valley-A Stonebridge Community is an assisted living community in Florissant, MO.

Information last verified:

6768 North Highway 67, Florissant, MO 63034

For more information about senior living options: (866) 208-4318

2.7 from 32 reviews
5 stars
10
4 stars
3
3 stars
2
2 stars
0
1 stars
17

Overall Review of The Valley-A Stonebridge Community

caveat 14 reviews mention this

Neglect and staffing shortages

Several residents and families report understaffing and lapses in basic care.

A large share of reviewers describe problems with staffing and day-to-day care, including missed attention with bathing or diapering, residents left on the floor or in soiled conditions, and delays in getting help. Multiple reviews describe falls and injuries, with family members saying concerns were not recognized or responded to promptly. Other reviews describe medication and equipment not being handled properly, such as oxygen and feeding tube care being overlooked. One reviewer also says their loved one died after extended time without adequate medical response, while others urge families not to place relatives here.

common 7 reviews mention this

Staff support can feel caring

Some residents and families describe friendly, supportive staff.

Beyond the negative experiences, several reviewers say staff were professional, friendly, and supportive to both residents and families. One reviewer highlights a helpful social worker and nursing team that was responsive to questions and concerns. Another describes the facility as having leadership and staff they felt were caring, and a team approach where residents and staff look out for one another. A separate review also mentions staff being pleasant and communicating around appointments.

caveat 4 reviews mention this

Dining quality is a mixed point

Dining experiences vary widely across reviews.

Some reviewers describe meals as simple but good, while others say the food quality was poor or unpleasant on arrival. A few reviews also focus on meal delivery issues, including not receiving trays on a day family expected them. One reviewer describes cafeteria and food areas in strongly negative terms, while another says food variety was adequate. Taken together, dining is a frequent source of disagreement in the reviews.

caveat 4 reviews mention this

Communication and responsiveness questioned

Multiple reviews question communication and timeliness.

Several family members describe difficulty getting prompt action when medical help was needed, including situations where an ambulance was delayed or a call was not received as expected. Another review says directors and leadership did not return calls, even when concerns were raised. One reviewer reports communication could have been better despite otherwise positive care, suggesting follow-through is not always consistent. Other reviews that are more positive focus on staff letting families know about appointments, which contrasts with the more critical accounts.

caveat 5 reviews mention this

Cleanliness is described both ways

Cleanliness is praised by some and condemned by others.

A few reviewers say the building was kept clean, rooms were spotless, and housekeeping helped the space smell good. Others describe the facility as dirty or unpleasant, including musty odors and concerns about food on the floor. One review also suggests residents may have been in conditions that reflect inadequate cleaning and changing routines. With accounts pointing in opposite directions, cleanliness appears inconsistent depending on the reviewer’s experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (8 miles away) Lambert-St Louis International (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (3.3 miles)
  • Schnucks (3.5 miles)
  • Walgreens (3.9 miles)
  • Schnucks (4.7 miles)
  • Walgreens (4.8 miles)

Transportation

  • U-Haul Moving & Storage (1.8 miles)
  • U-Haul Moving & Storage (7.8 miles)
  • Metrolink North Hanley Station (8.1 miles)
  • Southwest Airlines (8.5 miles)
  • Terminal 2 Parking (8.5 miles)
  • Enterprise Rent-A-Car (8.5 miles)

Hospitals

  • Christian Hospital (2.9 miles)
  • Alton Memorial Surgery Center (7 miles)
  • Alton Memorial Hospital (7 miles)
  • Saint Anthony's Health Center (7.1 miles)
  • Getwebbed Net (7.2 miles)
  • Saint Anthony's Medical Equipment (7.5 miles)
  • Saint Anthony's Health Center (7.9 miles)

Restaurants

  • McDonald's (3.2 miles)
  • Chick-Fil-A (3.3 miles)
  • Chili's Grill & Bar (3.3 miles)
  • White Castle (3.7 miles)
  • KFC (3.9 miles)
  • Chipotle Mexican Grill (3.9 miles)
  • Saint Louis Bread Co. (4 miles)

Cafes

  • Starbucks (3.4 miles)
  • Old Town Donut Shop (4.9 miles)
  • Made. by Lia (5.1 miles)
  • Starbucks (6 miles)
  • Maeva's Coffee (7.7 miles)

Parks

  • St Ferdinand Park (4.9 miles)
  • Piasa Park (5.8 miles)
  • Garfield Park (6.1 miles)

Physicians

  • Riverbend Ophthalmology (5.9 miles)
  • Saint Anthony's Cancer Center of Excellence (6.1 miles)
  • St Louis Cardiology Consultants (7 miles)
  • Alton Internal Medicine (7 miles)
  • Saint Anthonys Sleep Studies (7.1 miles)
  • JCH Mecical Group (7.1 miles)
  • Riverbend Ophthalmologists (7.7 miles)

Places of Worship

  • Millennium Temple Church of God in Christ (6.5 miles)
  • Elm Street Presbyterian Church (7.6 miles)
  • St Ann Catholic School (8.5 miles)

Frequently Asked Questions

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