Twin City Residential Home
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1 Holding Ln, Crystal City, MO 63019
For more information about senior living options: (844) 490-3973
The atmosphere is described as being a home rather than an institution or nursing home. All residents are well fed and well cared for.
The facility is absolutely horrible. The staff have no clue a resident has left and they appear shocked and rude when confronted. The resident walks the neighborhood in dirty clothes and without shoes. The resident has been caught by homeowners taking mail from mailboxes and bringing it back to the facility. The staff have not fixed the issue for over two years. Homeowners were told by Crystal City police that the staff are working on fixing the issue. There are numerous complaints from neighbors and police about the facility. The reviewers urge others to reconsider placing their loved ones there.A picture emerges of a Crystal City facility that some see as a warm, home-like setting while others view it as a serious danger to residents and the surrounding neighborhood. The most jarring description centers on a resident who seems unable to stay within the confines of the place. According to the accounts, this individual is constantly getting out, and staff members allegedly have no idea when or if he has gone missing. When confronted about the escapes, the staff allegedly react with shock and rudeness, giving the impression that accountability or clear procedures are not in place. The situation is said to extend beyond the building walls, as the resident is described wandering the neighborhood in dirty clothes and without shoes, underscoring concerns about safety, supervision, and basic care.
Another troubling facet involves allegations that the resident has been seen taking mail from neighborhood mailboxes and bringing it back to the facility. Homeowners report they have repeatedly seen this behavior, and after raising concerns with the staff there has been little to no resolution. In these descriptions, the staff's response is emblematic of a broader pattern: despite neighbors and even police involvement, the issue is said to persist for years. When contacted, Crystal City police were allegedly told that the staff were "working on fixing" the problem, but reviewers insist that the problem has endured for more than two years without lasting improvement.
The intensity of the residents' concerns is amplified by a clear warning to prospective families. Those who would consider placing a loved one in this facility are urged to talk to neighbors and visit the police department to hear ongoing complaints firsthand. The call to research is stark: there are many "wonderful facilities in the area," and the implication is that this one should be approached with caution or avoided altogether until proven otherwise. The emphasis is on due diligence and gathering a full picture from multiple sources before making a decision that could affect a family member's safety and quality of life.
Yet the accounts also reveal a contrasting element. In the same voice that condemns the safety and supervision problems, there is a note about the atmosphere of the place: it is described as "a home not an institution or nursing home," which some may interpret as warmer, more personable care. The reviewer who conveys this perspective adds that "all the residents are very well fed and kept up," complemented by a smiley emoji. This line suggests that, despite the serious concerns about supervision and neighborhood impact, there are aspects of daily life inside the facility that appear to be well managed and nurturing.
The tension between critique and praise points to a broader inconsistency that may be present in the facility. On one hand, there are persistent, concrete complaints about security, oversight, staff responsiveness, and the behavior of at least one resident that have endured for years and have prompted neighbor and police involvement. On the other hand, there is a portrayal of a homey environment where residents apparently receive adequate nourishment and care, contributing to a sense of comfort for some who live there or visit. This duality suggests that experiences inside the facility can vary significantly depending on who is present, what shifts are working, and how well staff can maintain a stable routine.
For families weighing options, these accounts underscore the importance of careful, independent verification. Potential residents and their loved ones are encouraged to gather information from multiple sources, including conversations with neighbors, checks with local law enforcement, and personal visits, to form a complete view of how the facility operates day to day. The overarching message is clear: while a home-like atmosphere and satisfactory daily care are appealing, safety, consistent supervision, and effective handling of disturbances must be part of the evaluation. Until those issues are demonstrably resolved, it's prudent to proceed with caution and continue looking at other facilities in the area that may offer a stronger track record of stability and accountability.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Twin City Residential Home in Crystal City, MO offers a comfortable and welcoming environment for seniors seeking assisted living care. Our community offers a range of amenities to ensure our residents' needs are met, including devotional services off-site for those seeking spiritual guidance and indoor common areas for socializing and relaxation.
We prioritize the well-being of our residents, especially those with diabetes. Our staff is trained to provide specialized diabetic care, ensuring that individuals receive the support they need to manage their condition effectively.
At Twin City Residential Home, we believe in promoting an active and engaging lifestyle. Residents can participate in various devotional activities off-site, allowing them to nurture their spiritual side while exploring the surrounding community.
Our location in Crystal City boasts an array of conveniences nearby. With two cafes just a short distance away, residents have plenty of options for enjoying a cup of coffee or grabbing a quick bite to eat. Nature enthusiasts will appreciate the three parks in close proximity, providing opportunities for leisurely strolls or picnics.
Access to healthcare is essential for our residents' peace of mind, which is why we are pleased to have seven pharmacies and 19 physicians conveniently located near our community. Additionally, there are two hospitals nearby, ensuring accessible medical care when needed.
For those looking to dine out or explore local cuisine, our location offers 24 restaurants serving diverse culinary options. Transportation options are also easily accessible with two nearby transportation services available.
Lastly, we understand the significance of maintaining one's faith and spirituality. Our community is surrounded by six places of worship where residents can attend religious services and stay connected with their beliefs.
At Twin City Residential Home in Crystal City, MO, we strive to provide exceptional care and create an enriching environment that supports the physical, emotional, and spiritual well-being of our residents.
This part of Crystal City, Missouri, offers a convenient and diverse range of amenities suitable for seniors looking to settle in the area. There are several pharmacies within close proximity for easy access to medication needs. Additionally, there are various restaurants offering a variety of dining options, as well as cafes for a leisurely coffee break. For healthcare needs, there are several physicians and hospitals nearby providing convenient medical services. Places of worship are also available for spiritual fulfillment. Transportation options include taxi services and an airport for travel convenience. Overall, this area combines practicality with recreational opportunities, making it a well-rounded choice for senior living.
Twin City Residential Home is located at 1 Holding Ln, Crystal City, MO 63019 in Jefferson County, Missouri
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