The Westchester House
Save550 White Road, Chesterfield, MO 63017
For more information about senior living options: (844) 490-3973
Some nursing staff and CNAs at The Westchester House were described as compassionate and attentive, providing good care to residents. The initial admission process was straightforward, with clear communication regarding payment details. Residents appreciated the physical presence of nurses and aides who showed genuine concern, even if their numbers were limited. One resident noted that the food was acceptable on occasion, highlighting moments of satisfaction despite overall complaints about the dining experience. Family members expressed relief that they were able to advocate for their loved ones’ needs during their stays at the facility.
The facility is understaffed, and the employees are overworked, leading to inadequate care for residents. There is a lack of proper communication between staff and families, resulting in neglectful situations and mishandlings of patient information. Residents often experience delays in receiving essential care, such as diaper changes and feeding, which can lead to serious health complications. The physical environment of the facility is described as old, cold, drafty, and dirty, contributing to an overall poor living situation. Staff interactions are characterized by inconsistency and a lack of follow-through on issues raised by families. The food provided is reported to be awful, further detracting from residents' well-being. Instances of abuse or neglect by night staff have been reported, with patients feeling unsafe and fearful. Families feel that their loved ones are being ignored or treated poorly during their stay at the facility. Many patients experienced falls or other injuries due to improper bed safety measures not being followed by the staff. Overall management and administration appear subpar, reflecting deeper systemic issues at the facility.The Westchester House has garnered a considerable amount of negative reviews from individuals who have had firsthand experiences with the facility, particularly regarding their care for elderly or rehabilitative patients. A common theme echoed throughout these reviews is the facility's chronic understaffing, which significantly compromises the quality of care residents receive. Many family members reported instances where their loved ones were neglected, waiting hours for basic needs such as diaper changes, leading to severe health issues like urinary tract infections (UTIs), dehydration, and bedsores. One reviewer recounted an alarming scenario in which their mother lost 20 pounds over the course of seven weeks due to what they described as a lack of adequate feeding and assistance.
Additionally, the physical environment of The Westchester House did not inspire confidence among many reviewers. The facility was described as "old," "cold," and "run down." Some complaints included reports of gaps in walls allowing leaves and bugs to enter and substandard cleanliness that even extended to odors within certain areas. Residents often did not receive proper bathing or personal hygiene care; one reviewer expressed that their mother was essentially ignored unless meals were being served. This lack of attention culminated in several critical safety incidents—debilitating falls due to improper bed setup, where rails were left down, significantly raising concerns about resident safety.
An undercurrent running through many reviews indicated systemic failures compounded by poor management practices at The Westchester House. Family members frequently noted that staff interactions lacked consistency and follow-through. Even when issues were raised with management or nursing staff, there often appeared to be little effort made to address these concerns adequately. In one striking instance, after being transported back to the hospital due to injuries sustained while at The Westchester House, an individual revealed that staff failed to communicate crucial information regarding her mother's condition immediately after her arrival at the hospital.
Even those admitted for acute care following surgeries voiced deep disappointment regarding the level of service provided. What some previous patients had regarded as a decent rehabilitation experience eleven years earlier starkly contrast with current operations—a reflection critics attributed partly to lingering effects stemming from COVID-19 but argued must also be rooted in deeper deficiencies within the facility’s structure and administration. Patients suffering from ailments requiring consistent support found themselves reluctant to stay beyond what was prescribed due to discomforts ranging from overcrowding and excessively drafty rooms to repeated disturbances throughout night hours.
Moreover, accounts highlighted particular incidents involving agency staff—workers hired temporarily who seemed disinterested in providing patient-centered care. One patient's experience illustrated how threatening it felt when unknown personnel entered personal spaces without context or purpose during vulnerable moments at night—a breach of trust unlikely ever forgotten by patients forced into such environments.
Finally, one alarming incident involved a potential denial of admission based on prior complaints lodged against similar facilities managed by The Westchester House administration. An unsuccessful attempt by a family member to relocate their loved one brought attention not just for its apparent unprofessionalism but also illuminated a troubling fear surrounding retaliation against families advocating for better treatment outcomes for elderly relatives.
Collectively, these accounts paint a comprehensive picture fraught with concern over safety protocols, resident well-being standards, and overall administrative dysfunction present within The Westchester House—a narrative underscored repeatedly across numerous voices seeking advocacy rather than mere acceptance during an already challenging phase in life. For anyone considering this facility for their loved ones should weigh these testimonials heavily against any assurances presented prior upon admission; discerning choices can mean safeguarding dignity amidst what can quickly become critical circumstances if overlooked altogether.
159 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westchester House in Chesterfield, MO is a premier assisted living community that offers a range of services and amenities to cater to the needs of its residents. With a focus on providing top-notch care, this community prides itself on its skilled nursing facility.
Residents can enjoy comfortable living spaces with the convenience of air-conditioning and fully furnished accommodations. The community also features various common areas including a computer center, small library, gaming room, and fitness room for residents to engage in activities or relax with friends.
The Westchester House places high importance on resident well-being. Devotional services are available off-site for spiritual enrichment and there is also a wellness center where residents can participate in fitness programs to stay active and healthy. A beauty salon ensures that residents can always look their best.
When it comes to dining options, the community offers restaurant-style meals prepared with special dietary restrictions in mind. Residents can enjoy delicious cuisine in the dining room or dine privately with their own kitchenette. Meals are provided throughout the day, ensuring residents are well-nourished.
Residents at The Westchester House benefit from 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Medication management is also available to ensure that residents receive their required medications as prescribed by their physicians.
Transportation arrangement services are provided for residents who need assistance getting around town or attending medical appointments. Community-operated transportation is readily available for convenience.
The surrounding area offers plenty of opportunities for recreation and entertainment. With cafes, parks, pharmacies, restaurants, and hospitals nearby, residents have easy access to everything they may need or desire within close proximity to The Westchester House.
Overall, The Westchester House in Chesterfield is an exceptional assisted living community that provides comprehensive care services along with numerous amenities and conveniences to enhance the quality of life for its residents.
This part of Chesterfield, Missouri offers a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With several parks nearby, such as Faust Park and Queeny County Park, residents have plenty of opportunities for outdoor recreation and relaxation. Additionally, there are numerous pharmacies in the area, including Schnucks and Walgreens, ensuring easy access to medication and healthcare supplies. The abundance of restaurants like The Cheesecake Factory and Olive Garden provide dining options for every taste preference. For those seeking spiritual fulfillment, there are several places of worship located within a short distance. Medical care is also easily accessible with hospitals like Barnes-Jewish West County Hospital and St John's Mercy Surgery Center nearby. Overall, this part of Chesterfield offers a well-rounded community with ample resources to support senior living needs.
The Westchester House is located at 550 White Road, Chesterfield, MO 63017 in St. Louis County, Missouri
The Westchester House on seniors.fyi includes 6 photos including images showing interior, landscaping, bedroom, dining, building, entrance, trees, reception, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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