Surrey Place St Lukes Hosp Skilled Nursing And Rcf in Chesterfield, MO
Save14701 Olive Boulevard, Chesterfield, MO 63017
For more information about senior living options: (844) 490-3973
Karen at the front desk is nice and helpful. The staff provided fabulous care; all staff were outstanding. The therapy department was excellent and competent, with PT, OT, and speech helping residents walk again. The dining room experience is excellent and the food is outstanding. Surrey Place provides peace of mind for families and a positive experience for residents due to caring nursing and top-notch therapy. Surrey Place is great, and healthcare providers refer many clients there for rehab. Surrey Place is by far the best rehab my husband has experienced; the staff are terrific, friendly, and go the extra mile.
The staff were rude, condescending, and abusive toward patients, leaving them humiliated and afraid to speak up. The facility was severely short-staffed, forcing nurses to perform CNA and medtech duties in addition to nursing care. Essential medications and treatments were missed or delayed, sometimes blamed on others but later shown to be mismanaged. Patients often waited for help with call bells going unanswered for extended periods. Basic hygiene and cleanliness were neglected, with bathrooms left dirty and meals forgotten or incorrect. Discharge planning and transfers were vague or mishandled, causing confusion and unnecessary stress for families. Care was inconsistent and sometimes negligent, contributing to health declines and hospital readmissions. The facility was described as a money grab that dumps patients who are not healthy enough to be released, with no real care provided. Medical equipment and procedures were mishandled, such as oxygen therapy not being connected or correctly set. In some cases, neglect and delays contributed to the death of loved ones. Some staff displayed unprofessional behavior, including yelling at family members and mispronouncing patients' names.Surrey Place at St. Luke's Hospital Skilled Nursing and Rehab in Chesterfield is best suited for families pursuing a focused short-term rehabilitation track, with a strong emphasis on therapy and medical oversight. The best-case scenario is a resident who can benefit from aggressive PT and OT, supported by a hospital-backed medical team, while a vigilant family or designated advocate remains engaged to monitor meds, transfers, and daily care. This isn't a universal long-term home and carries notable risk for those with complex medical needs, dementia, or who require consistently empathetic, around-the-clock staffing. In short, it can work for rehab-focused stays when oversight is robust, but it is not the right fit for seniors needing steady, predictable daily care over years.
Alternatives should be considered for residents with high safety needs, cognitive impairment, or chronic conditions requiring unwavering, compassionate supervision. Several reviews describe chronic under-staffing and inconsistent follow-through, with call lights ignored, med-management lapses, and slow responses to urgent needs. For families prioritizing a reliably caring environment, and for long-term placements where a steady routine matters, exploring other nearby skilled nursing facilities with stronger safety and caregiver consistency is prudent. If the primary goal is safety, empathy, and predictable daily operations, Surrey Place may not meet those baseline expectations.
The strongest redeeming quality in favorable reports is the rehab-focused care when therapy teams are engaged. Across multiple narratives, PT/OT - and when available, speech therapy - produce real mobility gains and progress toward independence. Several accounts praise knowledgeable therapy staff, attentive nurses during active treatment periods, and dining and activity staff who contribute a positive social atmosphere. For families seeking definitive improvement in function after surgery or falls, the rehab track here has demonstrated credible outcomes under the right staff and schedule, backed by hospital affiliation that can help coordinate medical needs.
Conversely, the dominant thread of reviews centers on staffing gaps and care inconsistencies that undermine safety and confidence. Repeated stories cite missed or delayed medications, insufficient pulmonary or breathing treatments, and miscommunications about admissions, discharges, or transfers. There are numerous allegations of rude or dismissive behavior, inadequate assistance with basic needs, and rooms or facilities showing wear. The risk isn't only emotional; several families describe real safety hazards - delayed responses to falls, inadequate bathroom assistance, and management failures that led to unnecessary hospital visits. These patterns create a troubling backdrop for any resident relying on daily care.
In weighing positives against the negatives, the rehab potential is the most compelling pro, but it can be decisively offset by the frequency and severity of care lapses. Strong therapy can yield meaningful gains, yet the prevalence of understaffing, poor communication, and safety concerns erodes trust and predictability. For families seeking a stable, nurturing long-term home, Surrey Place requires persistent advocacy, a plan for rapid escalation when issues arise, and a willingness to reassess and switch providers if problems persist. The facility may still serve as a viable rehab option for a highly engaged family, but not as a guaranteed, dependable long-term residence.
Practically, prospective families should approach with a structured due-diligence plan. Schedule on-site observations of therapy and nursing care across shifts, request direct conversations with front-line staff, and review current staffing levels and turnover. Urgently ask to see incident logs, med-pass records, and discharge planning processes. Speak candidly with families of current residents about responsiveness and daily care quality. Have a concrete contingency plan: hospital transfer options, medication management contingencies, and a backup facility already identified in case concerns persist. If long-term safety, consistency, and genuine daily compassion are non-negotiable, widen the search and compare alternatives with stronger, verifiable safety records. Surrey Place can be considered a rehab-focused option, but only with proactive oversight and clear criteria for ongoing quality.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Surrey Place St. Lukes Hosp Skilled Nursing and Rcf in Chesterfield, MO is an assisted living community that offers a range of care services for individuals needing both board and care home as well as skilled nursing facility options.
Residents can enjoy a variety of amenities to enhance their living experience, including cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a garden area, housekeeping services to maintain a clean and organized environment, kitchenette facilities, move-in coordination assistance, outdoor spaces to relax in, telephone access, and Wi-Fi or high-speed internet connectivity.
The community provides 24-hour supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. There is also coordination with healthcare providers to ensure any medical needs are met. Special dietary restrictions can be accommodated through personalized meal preparation and service, including diabetes diets. Medication management services are provided to support residents in managing their medications effectively. Mental wellness programs are available to promote emotional well-being.
Transportation arrangements for medical appointments can be made by the community staff. In terms of dining options, special dietary restrictions are taken into consideration when preparing meals for the residents.
To keep residents engaged and entertained, there are scheduled daily activities available within the community. Additionally, there are 2 cafes nearby where residents can enjoy socializing or getting coffee with friends or family. The presence of 4 nearby parks allows residents to enjoy outdoor walks or recreational activities in nature. For convenient access to pharmacy services, there are 9 pharmacies located nearby. In terms of dining options outside the community, there are 10 restaurants close by where residents can explore different cuisines and dining experiences.
Overall, Surrey Place St Lukes Hosp Skilled Nursing And Rcf offers comprehensive care services alongside various amenities and nearby attractions to provide a comfortable and fulfilling assisted living experience for its residents.
Surrey Place St Lukes Hosp Skilled Nursing And Rcf is located at 14701 Olive Boulevard, Chesterfield, MO 63017 in St. Louis County, Missouri
Surrey Place St Lukes Hosp Skilled Nursing And Rcf on seniors.fyi includes 5 photos including images showing landscaping, interior, garden, patio, flag, massage room, spa, chapel, and more.
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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