Oak Pointe of Carthage

Pros

• The management and staff at Oak Pointe of Carthage are consistently praised for their friendliness and attentiveness to residents' needs.
• Residents appreciate the variety of activities offered, contributing to a fulfilling and engaging daily experience.
• Families report a strong sense of peace of mind knowing their loved ones are well cared for in a clean and welcoming environment.
• The move-in process is described as easy and accommodating, making transitions smooth for new residents.
• Many reviewers commend the facility's cleanliness and the positive atmosphere created by both staff and fellow residents.
• Residents feel valued and respected, with staff providing personal attention that enhances their quality of life.
• The home-cooked meals receive favorable mentions, adding to the warm, family-like environment of the community.
• Families express gratitude for the support provided during difficult times, highlighting Oak Pointe's compassionate care approach.

Cons

• The food is mediocre at best and comparable to a school cafeteria, despite claims of having a chef on staff.
• The facility is often short-staffed, leading to slow responses to call buttons and inadequate attention to residents.
• Items belonging to residents tend to go missing, indicating potential issues with inventory or supervision.
• Activities offered are not engaging or well-promoted, resulting in low participation among residents.
• The facility is considered overpriced for the services provided, with many stating that they pay for aesthetics rather than quality care.
• Overall experience may vary significantly based on staff changes; one reviewer expressed concerns after a key staff member left.
• There are mixed feelings about the effectiveness of activities and outings, with some families feeling their loved ones do not participate as promised.
• The dining area could not be visited due to lockdowns, raising concerns about transparency about the living conditions in common areas.

Review

Oak Pointe of Carthage has garnered a mix of feedback from families and loved ones regarding the quality of care, the environment, and various aspects of facility operations. Overall, many reviews convey a sense of satisfaction with the staff's commitment to resident care, noting that the management team is generally accommodating and responsive to residents' needs. Those who have had family members reside in Oak Pointe describe the facility as comfortable, with a home-like atmosphere that fosters community among residents.

Despite its positive reputation, some concerns have been raised regarding food quality and staffing levels. Several reviewers commented that while they were told there was a chef on staff, the meals provided were often mediocre and comparable to cafeteria-style dining. This sentiment highlights an area where those at Oak Pointe could improve upon. Additionally, reports of understaffing were frequent; families expressed frustration about slow responses to call buttons due to this issue. While many staff members are described as friendly and attentive, the consistency of care can sometimes falter when there aren’t enough hands available to meet residents’ needs promptly.

The activities offered at Oak Pointe also received mixed reviews. Some families praised the variety of activities available, including games and outings for residents, which gave them opportunities for engagement beyond their rooms. However, others noted that participation in these activities seemed low despite promises from management. The disparity in activity engagement may be tied back to staffing levels—when there isn't enough personnel on hand to facilitate participation actively or encourage residents to join in.

Positive comments leaned heavily towards personal experiences with dedicated staff members who provided exceptional care during challenging times. Many families recounted instances where staff went above and beyond to ensure their loved ones felt comfortable and cared for throughout their stay. One reviewer shared how appreciative they were of Oak Pointe’s support during their mother’s transition into assisted living after a significant life event; it granted them peace of mind knowing their mother was being well looked after by attentive caregivers.

While cost is always a concern when it comes to assisted living facilities, many reviewers acknowledged that Oak Pointe's pricing aligns with what one would expect from such a setting—suggesting it might be considered expensive but justified considering location and quality of service. Despite recognizing it as pricey, several families emphasized that their loved ones thrived in this environment due to the level of care and attention received from both staff and fellow residents.

Ultimately, these reviews paint a comprehensive picture: Oak Pointe of Carthage serves as both a home-like space for individuals needing assistance as well as a supportive community for their families involved in caregiving decisions. Through anecdotal experiences reflecting genuine warmth and compassion exhibited by employees intertwined with valid areas needing improvement such as meal quality or activity facilitation amidst staffing challenges—Oak Pointe appears dedicated not only to providing essential services but also ensuring an enriching experience for all who call it home. Families express gratitude towards Oak Pointe's efforts during difficult transitions while holding hope for ongoing enhancements moving forward—balancing appreciation with constructive criticism aimed at continual improvement within this cherished establishment.

This part of Carthage, Missouri offers a variety of amenities that cater to senior living. Within close proximity, there are several dining options such as Hardee's, KFC, and Taqueria Los Guaches, providing convenient meal choices. Additionally, there are multiple physician offices nearby including Och Jasper Co Clinic Carthage and Manzer Family Medicine for easy access to healthcare services. Places of worship like Fairview Christian Church and New Covenant Church offer spiritual support for residents. Pharmacies such as Walgreens and Carthage Pharmacy Service ensure convenient access to medications. For recreational activities, there are parks like Kellogg Lake Park and King Jack Park Baseball Fields within a short drive. Transportation options such as U-Haul rentals and Enterprise Rent-A-Car create ease in getting around the area. Overall, this part of Carthage provides a well-rounded environment for seniors looking to settle in a vibrant community with various services within reach.

Restaurants

• Hardee's (0.2 miles)
• KFC (0.3 miles)
• Taqueria Los Guaches (2 miles)
• Jim's Place (2.1 miles)
• Habaneros Mexican Grill (2.2 miles)
• Subway (2.3 miles)
• Sonic Drive-In (2.3 miles)

Physicians

• Och Jasper Co Clinic Carthage (0.2 miles)
• Manzer Family Medicine (0.8 miles)
• Carthage Family Medical Center (1.1 miles)
• Shah Ramesh R MD (1.2 miles)
• Wholistic Pathways Family Health Center (3.4 miles)
• Ozarks Community Hospital (8.3 miles)
• Webb City Clinic (9 miles)

Places of Worship

• Fairview Christian Church (0.3 miles)
• Wels (0.4 miles)
• Church Of The Nazarene (0.6 miles)
• DO Cong (0.7 miles)
• New Covenant Church (1.2 miles)
• Southern Baptist Convention (1.4 miles)
• Open Door Baptist Church (1.4 miles)

Pharmacies

• Walgreens (0.4 miles)
• Carthage Pharmacy Service (0.5 miles)
• Wilkinson Pharmacy (0.5 miles)
• Express Rx of Carthage (1.1 miles)
• Wilkinson Pharmacy (1.2 miles)
• Phadia US (4 miles)
• Allergon (4 miles)

Hospitals

• McCune-Brooks Regional Hospital (0.9 miles)
• St Lukes (1.1 miles)
• St John's Regional Medical Center (11 miles)

Parks

• Carthage Parks & Recreation (2.4 miles)
• Kellogg Lake Park (3 miles)
• King Jack Park Baseball Fields (8.4 miles)
• Leonard Park (10.2 miles)

Transportation

• U-Haul Neighborhood Dealer (2.5 miles)
• U-Haul Neighborhood Dealer (6.5 miles)
• U-Haul Moving & Storage (9 miles)
• Alpha Air Center FBO (10.4 miles)
• Joplin Regional Airport (JLN) (10.4 miles)
• Enterprise Rent-A-Car (10.6 miles)

Cafes

• Crazy Llama Coffee (9.1 miles)
• Joe Muggs Coffee (9.9 miles)

Theaters

• Northstar STM 14 (9.4 miles)