Cottages of Belton

Pros

• They love it.
• The new manager is wonderful.
• The cottages are very spacious, even the one-bedroom units.
• Residents find it nice, quiet, and with every amenity within a mile.
• The community feels more like a townhome inside.

Cons

• The property manager is described as the worst of all, rarely in the office and unresponsive to calls and correspondence.
• The manager intercepts all complaints and refuses to provide an alternate contact for tenants.
• There is neglect of property upkeep, and a refund request dating back to March 2025 remains unanswered.
• Ownership and staff have changed multiple times in five years, indicating instability.
• On-site management is limited to two days a week, with very limited communication.
• Rent continues to rise despite the property being marketed as senior housing, which is not meeting residents' needs.
• Residents report unsafe or unmaintained conditions, such as unshoveled sidewalks and obstructed exits, impacting elderly tenants.

Review

The Cottages of Belton have become a focal point of mixed experiences for longtime residents who have watched the property go through several management changes. One resident notes that they have stayed for nine years and have endured three turnovers in property managers, with the current manager named Ashlee. The sentiment across voices is that management instability has colored everyday life in ways that make it hard to feel consistently supported or heard. Some residents express a sense that the on-site team is difficult to reach or unavailable when problems arise, which compounds frustrations about upkeep and tenant needs.

A recurrent theme across several accounts is the limited presence and responsiveness of the on-site management. Multiple reviews complain that the property manager is in the office only a small portion of the week and that phone calls and other correspondence are often ignored. The concern isn't just about one person but about a pattern of communication gaps that leaves tenants feeling overlooked. Several homeowners urge that there should be a higher authority or an alternative contact path for complaints, with suggestions that the City of Belton or Raymore might be able to help connect tenants with the owners or a higher-level manager who can address persistent issues.

Another thread centers on money and upkeep. One resident specifically cites frustration over a refund they have been chasing since March 2025, tying the delay to what they describe as negligence in property upkeep. This individual believes there should be a clear way to resolve financial concerns with the company, and they point to a lack of timely responses as part of the broader problem. The belief that owners or upper management could intervene to rectify both financial and maintenance issues is a recurring note among residents who feel stuck in between inconsistent on-site management and more distant owners.

The broader pattern of staff and ownership changes over roughly the last five years is also cited as a driver of discontent. A number of reviews point to frequent leadership shifts and the fact that the on-site team is often present only two days a week. The result, according to these residents, is limited communication, repeated rent increases, and a perception that a senior-housing promise is not fully realized in practice. The tension between wanting to stay for the community and feeling compelled to leave because of cost or care quality emerges as a common undercurrent in these comments.

Yet the community isn't uniformly negative. Some residents express genuine affection for the space and the people who live there. One brief note simply states "I love it," hinting at a personal attachment to the layout, location, or community feel. Even within the more critical voices, there are acknowledgments that the landscape is not flatly bad and that changes in ownership or management can bring improvements. A contrasting view mentions new ownership and a manager who is described as wonderful, suggesting that leadership transitions can bring a more responsive, proactive approach to resident needs.

The positives highlighted by some residents also focus on tangible improvements and amenities. A review praising the "new ownership" describes on-going remodeling, including kitchens and new flooring as residents move out, which speaks to an overall upgrade of the living spaces. The cottages themselves are described as spacious, even in one-bedroom layouts, with features like washer/dryer hookups in each apartment. For those who choose to live there, there are notes about the potential to rent garages as they become available, and the ability to access amenities within a short distance. A resident characterizes the setting as quiet and welcoming, with a sense that the community can be active and engaged if residents choose to participate.

In sum, the narrative around the Cottages of Belton is a tapestry of highs and lows that reflects a community in transition. Some tenants celebrate the potential of improved units, enhanced amenities, and more attentive leadership under new ownership, while others feel the impact of management instability, limited access, and ongoing disputes over upkeep and refunds. Rent increases, timing of maintenance, and who is ultimately responsible for addressing complaints emerge as central concerns for many residents, particularly those who rely on steady, predictable support due to age or health considerations. The overall mood appears to hinge on who is in charge, how accessible they are, and how consistently they can deliver the promised level of care and service to a senior-housing community that many residents want to remain a part of despite the challenges.

Located in Belton, Missouri, this area offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient lifestyle. With a range of dining options including Freddy's Frozen Custard & Steakburgers and Cracker Barrel, as well as pharmacies like Walgreens and CVS nearby, residents have easy access to essential services. There are also several physicians' offices in the vicinity, such as Midwest Women's Healthcare Specialists and Research Belton Hospital, ensuring quality healthcare is readily available. In addition, places of worship like Raymore Christian Church provide spiritual support and community connections. For leisure activities, parks like Raymore Recreational Park offer opportunities for outdoor recreation, while cafes such as Bing Coffee provide a cozy spot for socializing. Overall, this part of Belton offers a well-rounded environment for seniors seeking a vibrant and diverse community to call home.

Restaurants

• Freddy's Frozen Custard & Steakburgers (0.3 miles)
• McDonald's (0.3 miles)
• Cracker Barrel (0.8 miles)
• Fazoli's (1 miles)
• Culver's (1.3 miles)
• Snack Shack (1.5 miles)
• Mexico Viejo (1.6 miles)

Physicians

• Midwest Women's Healthcare Specialists (0.3 miles)
• Research Belton Hospital (0.4 miles)
• Cass County Eye Care Center (1 miles)
• Pathways (1.4 miles)
• Southland Primary Care (1.6 miles)
• Hickman Mills Clinic - Encompass Medical Group (2.7 miles)
• Jeffrey Allen Scott (4.9 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (5 miles)
• Walgreens (6.4 miles)
• CVS Pharmacy (7.2 miles)
• CVS Pharmacy (7.3 miles)

Places of Worship

• Raymore Christian Church (1.5 miles)
• United Methodist Church, Family Life Center (5.6 miles)
• Lord of Life Lutheran Church (7.6 miles)
• St Michael The Arch Angel (8.4 miles)
• Abundant Life Baptist Church (8.7 miles)
• First Assembly Of God (8.9 miles)

Cafes

• BIng Coffee (1.7 miles)
• Starbucks (7.3 miles)

Parks

• Raymore Parks & Recreation (3.6 miles)
• Raymore Recreational Park (3.6 miles)
• Arbor Walk Park (6.1 miles)
• Ironwoods Park (7.3 miles)
• Gezer Park (8.1 miles)
• Freedom Park (8.9 miles)
• Harris Park (9.3 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (8.9 miles)