Carnegie Village Senior Living Community

Pros

• The community made the spouse feel comfortable and at home, with excellent care from CNA’s, the front desk staff, and the Charge Nurse.
• The facility is clean, welcoming, and fairly priced, offering a perfect location for families visiting loved ones.
• Residents enjoy a variety of activities and events, contributing to their happiness and engagement in the community.
• A Place for Mom provided outstanding assistance in finding suitable living options, alleviating stress during the transition process.
• The facility features an inclusive environment with options for independent living, assisted living, rehab, and memory care all in one location.
• Residents appreciate the friendly atmosphere and supportive interactions from staff and fellow residents.
• Families feel confident knowing that concerns are addressed promptly by management.
• Carnegie Village offers beautiful apartments that meet residents' needs while being reasonably priced compared to other facilities in the area.
• The nursing staff is accommodating and attentive to resident needs throughout the day.
• Many residents express satisfaction with the quality of meals offered at the facility.

Cons

• The experience with upper management at the facility was disappointing, leading to low scores for their performance.
• There were significant concerns regarding the responsiveness of staff, as a loved one reported that call buttons were frequently ignored and assistance was not provided in a timely manner.
• A resident felt neglected and left sitting in soiled clothing for hours due to inadequate staff support during weekends.
• There was a lack of proper orientation for new residents, leaving them feeling disconnected and uninformed about the facility's policies and services.
• Complaints were made about the blandness of the meals, with one resident expressing dissatisfaction with the food quality overall.
• Despite many attempts to meet with management, one family felt disregarded as they could not successfully connect with the Director of Nursing after waiting an hour for an appointment.
• Issues with record-keeping and communication arose when a new resident's information was not properly entered into the system, causing confusion among staff members.

Review

The experience of individuals and families at Carnegie Village Senior Living Community has elicited a range of opinions, reflecting both positive aspects and significant concerns related to care provision, management structure, and overall satisfaction. Many families have expressed relief in finding a welcoming environment for their loved ones, highlighting the caring nature of the Certified Nursing Assistants (CNAs), front desk staff, and charge nurses. Residents often described feeling comfortable and at home within the community atmosphere created by staff members who are attentive to their needs. Services such as occupational therapy (OT) and physical therapy (PT) being available onsite also received praise, as they contribute to the comprehensive care offered.

However, several reviews pointed out shortcomings in upper management. While direct care staff were commended for their support and compassion, complaints regarding management's accessibility surfaced frequently. Some reviewers shared experiences where attempts to reach higher-level management went unreturned or felt dismissive, which left loved ones feeling unheard during critical moments. Such experiences can complicate an already difficult transition into assisted living when families must trust that their loved ones will receive appropriate care.

Despite these management concerns, several individuals applauded the facility itself for its cleanliness, engaging activities, and overall aesthetic appeal. The variety of amenities provided was praised; residents can participate in numerous events and access on-site facilities like a hair salon. For one reviewer whose mother recently moved into Carnegie Village after an overwhelming search process facilitated by A Place for Mom’s advisors, it was particularly reassuring to know they had found a suitable place that aligned well with both her mother's needs and family preferences regarding cost and safety.

While some resident reviews reflected high levels of satisfaction—indicating that older adults experienced improved joyfulness and engagement after moving—others revealed serious grievances that are hard to overlook. One user’s harrowing account included alarming instances of inadequate responsiveness from staff during emergencies; incidents were reported where loved ones faced neglectful conditions or unmet basic requirements like timely assistance or meal delivery. This stark contrast between positive sentiments toward day-to-day operations versus critical failures in urgent situations creates a complex narrative about life at Carnegie Village.

In addition to care quality issues mentioned above, food quality was cited as another area needing improvement by multiple reviewers. Complaints emerged about meals being bland or unappetizing—a critical aspect since nutrition plays a vital role in residents' health and well-being. On the other hand, there were those who reported satisfactory culinary experiences but noted inconsistency based on personal preferences or dietary adjustments required during transitional phases post-move-in.

Moreover, it appears that while some new residents had limited orientation upon arrival—leaving them unclear about essential policies or services—the interaction with current residents has been largely welcoming. Joyful social opportunities exist despite underlying administrative hiccups thanks to established friendships among residents creating relatable bonds over shared experiences inside this multi-faceted facility offering independent living alongside assisted options appropriate for varying levels of need.

Overall, Carnegie Village Senior Living Community seems to be an intricate tapestry woven from threads of heartfelt compassion exemplified by frontline caregivers intermixed with managerial challenges impacting family trust during vulnerable times—all observed within a beautiful setting filled with potential yet marred by inconsistencies at higher operational echelons demanding attention for continued growth toward excellence in elder care environments.

This part of Belton, Missouri offers a convenient and accessible location with a variety of amenities nearby. With multiple pharmacies, physicians' offices, and restaurants within close proximity, residents can easily access healthcare services and enjoy dining options. Additionally, there are several places of worship for spiritual support and cafes for social gatherings. For outdoor enthusiasts, there are parks in the area for recreational activities. The presence of a theater provides entertainment options as well. In case of emergencies, Saint Luke's South Hospital is located just 10.1 miles away. Overall, this part of Belton provides a well-rounded community environment that caters to various lifestyle needs for senior living.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (5.3 miles)
• CVS Pharmacy (7.1 miles)
• Walgreens (7.3 miles)
• CVS Pharmacy (8 miles)

Physicians

• Cass County Eye Care Center (0.3 miles)
• Pathways (0.6 miles)
• Midwest Women's Healthcare Specialists (1.1 miles)
• Research Belton Hospital (1.1 miles)
• Southland Primary Care (1.7 miles)
• Hickman Mills Clinic - Encompass Medical Group (3.1 miles)
• Jeffrey Allen Scott (5.2 miles)

Restaurants

• Fazoli's (0.8 miles)
• McDonald's (0.8 miles)
• Freddy's Frozen Custard & Steakburgers (0.9 miles)
• Snack Shack (0.9 miles)
• Cracker Barrel (1 miles)
• Culver's (2.1 miles)
• Mexico Viejo (2.4 miles)

Places of Worship

• Raymore Christian Church (2.3 miles)
• United Methodist Church, Family Life Center (5.7 miles)
• Lord of Life Lutheran Church (7.3 miles)
• St Michael The Arch Angel (7.9 miles)
• Abundant Life Baptist Church (9.6 miles)
• First Assembly Of God (9.8 miles)
• Cleveland Christian Church (10 miles)

Cafes

• BIng Coffee (2.5 miles)
• Starbucks (7 miles)
• Starbucks (10.2 miles)

Parks

• Raymore Parks & Recreation (4 miles)
• Raymore Recreational Park (4.1 miles)
• Ironwoods Park (6.8 miles)
• Arbor Walk Park (7 miles)
• Gezer Park (7.7 miles)
• Overland Park Arboretum (9 miles)
• Freedom Park (9.7 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (8.5 miles)

Hospitals

• Saint Luke's South Hospital (10.1 miles)