Care Center-Laurel

Pros

• The staff are friendly and welcoming.
• The staff take great care of residents and help them feel happy.
• The entrance is secure, making loved ones feel safe.
• The staff welcomed him and explained his care, and the room was nice and he felt comfortable.
• The staff are very nice, and the dining area is very clean.
• They were very accommodating and understanding of the grandmother's needs and eased her into the new routine.
• The rooms and facility are very clean, and the nurses have been very sweet.
• Management and staff are professional, polite, friendly, and extremely helpful.
• The facility is kept very clean, operations seem organized, and the support staff are pleasant, accommodating, and helpful.
• The staff are always friendly and speak to residents, making them feel welcome.

Cons

• Some staff did not respond in a timely manner.
• Some staff were rude and disrespectful and seemed only interested in money.
• The grandmother was transported without oxygen on two occasions.
• The facility had a persistent odor.
• A roommate found a wire in her food.
• Most nurses did not seem to care, requiring reminders to refill oxygen.
• The reviewers allege that the facility cares only about money and has falsified patient care records.

Review

The Care Center comes across in these reflections as a place where warmth, safety, and daily attentiveness are felt by families who entrust their loved ones to its care. Several reviewers point to a secure entrance and a general sense of calm that makes them feel their relatives are protected. The atmosphere is described as friendly and welcoming, with staff members who greet residents and visitors in a way that makes them feel at ease. For many families, the combination of a courteous team and a secure environment translates into real peace of mind about the wellbeing of their loved ones.

Many accounts highlight concrete moments of positive engagement from the staff. One review notes a husband starting rehabilitation with PT/OT and being met with a welcoming team that explains every step of his care on the second day, while his room is described as comfortable and pleasant. Across several entries, the impression is that staff members are approachable, patient, and communicative, taking time to explain processes and to ensure family members understand what is happening with care and treatment. These specifics - clear explanations, approachable therapists, and comfortable accommodations - are repeatedly cited as reassuring elements of the experience.

Cleanliness and the overall operation of the facility emerge as consistent strengths in the narratives. The dining area is described as clean, and the facility as a whole is noted for good housekeeping and a tidy environment. Reviewers compliment the nurses for their kindness and the general sense that the facility is well run, with management and staff portrayed as professional and helpful. The ability of the staff to maintain an orderly, pleasant setting where residents can feel at ease during meals and daily routines is a recurrent theme, contributing to a sense that the center is a well-managed place to recover and exist.

The center's adaptability to individual needs is another thread that appears positively. Several reviewers speak to accommodations made for specific relatives, including easing a challenging transition for an elderly grandmother and helping her adjust to a new routine. There are also mentions of hospitality extended to broader groups, such as a church group, with staff members described as accommodating. The sentiment across these accounts is that staff go the extra mile to ease practical challenges, explain what is happening, and ensure that the people in their care - and their families - feel supported and valued.

We also hear reflections that counterbalance the positive mood, reminding readers that experiences can vary and that some relationships with the care team are more complex. One account emphasizes enduring gratitude for a father who benefited from rehabilitation and describes how kindness from therapists and nurses left a lasting bond; the writer also notes a common caveat - that many people only voice concerns when problems arise. This perspective underscores the reality that care settings can be deeply meaningful to families, even as they acknowledge that not every moment is perfect.

There are clear expressions of strong dissatisfaction from other reviewers, illustrating that not all experiences align with those described above. A few reviews characterize interactions with staff as disrespectful or driven by financial motives, with complaints that staff talk to employees in demeaning ways and that money appears to be the primary concern. These voices also include highly critical personal experiences: claims that a grandmother was transported without oxygen on multiple occasions or that dangerous conditions - such as a roommate finding a wire in food - created serious alarm. In one account, the atmosphere is labeled as stifling or unsafe, and the overall impression is that some nurses were inconsistent in their care, necessitating constant reminders from visiting family about essential needs like oxygen management.

One particularly strong set of allegations centers on documentation and oversight. A reviewer accuses the center of falsifying records related to patient care and treatments, expressing disbelief that regulatory authorities have not shut the facility down. This mention adds a stark, cautionary note to the overall portrayal: alongside stories of warmth, there are assertions of significant safety and integrity concerns that would warrant scrutiny by outside observers.

Taken together, the collection of perspectives paints a nuanced portrait: many families describe a welcoming, well-kept environment where staff are caring, explanations are clear, and transitions for loved ones are handled with thoughtfulness and concern. Yet alongside these affirmations stands a minority of accounts that allege serious lapses in safety, consistency, and integrity. The common thread is that the Care Center can be a place of genuine comfort and strong, compassionate care for many residents, while also presenting potential risks and frustrations for others who encounter different experiences. This mix of praise and warning suggests room for ongoing attention to safety protocols, communication, and accountability to ensure that all residents receive the dependable, respectful care that families expect.

This area of Laurel, Mississippi offers a variety of dining options such as Waffle House, McAlister's Deli, and Bosun Joe, all within a short distance. There are also several places of worship nearby including I Am That I Am International Church and Southern Baptist Convention for those seeking spiritual fulfillment. The presence of medical facilities like Mea Medical Clinics and Laurel Family Clinic ensures easy access to healthcare services. Transportation options are available through U-Haul for travel needs. Additionally, pharmacies like Walgreens and Walmart Pharmacy are conveniently located for medication refills. Overall, this part of Laurel provides a range of amenities that cater to the needs of seniors looking for a comfortable living environment.

Restaurants

• Waffle House (0.8 miles)
• McAlister's Deli (1.4 miles)
• Bosun Joe (1.5 miles)
• Fins Fresh Seafood and Poboys (1.5 miles)
• Chinatown Restaurant (1.5 miles)
• KFC (1.5 miles)
• Blue Crab Grill (1.7 miles)

Places of Worship

• I Am That I Am International Church (0.8 miles)
• Laurel Bresee Nazarene Church (1 miles)
• Solid Rock Missionary Baptist Church (1.1 miles)
• Southern Baptist Convention (1.6 miles)
• Southern Baptist Convention (1.7 miles)
• Journey Church (1.7 miles)
• Agaprechurch Agaprechurch (1.7 miles)

Physicians

• Mea Medical Clinics (0.8 miles)
• Laurel Family Clinic (0.9 miles)
• Cosmetic & Plastic Surg Center (0.9 miles)
• Hattiesburg Clinic Dermatology (0.9 miles)
• South Central Dermatology Clinic (0.9 miles)
• Laurel Bone & Joint Clinic PA (0.9 miles)
• D Ross Ward MD (0.9 miles)

Transportation

• U-Haul (5 miles)
• B&B Rides and Delivery (14.9 miles)

Pharmacies

• Walgreens (5.4 miles)
• Ellisville Drug (5.4 miles)
• Jones County Professional Drug (5.5 miles)
• Fred's Pharmacy (19.3 miles)
• Standard Drug Store (22.7 miles)
• Walmart Pharmacy (22.9 miles)
• Park Place Pharmacy (23.1 miles)

Cafes

• Gotta Go Cafe (20 miles)