409 Jefferson Avenue Sw, Watertown, MN 55388
For more information about senior living options: (844) 490-3973
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The facility has a horrible employee retention rate. The staff are lazy and incompetent. The management is not worth the time. They do not care for the residents. They do not take staff seriously when something is wrong. The staff never answers the phone or returns calls. Family emergencies have no reliable way to reach staff. There was no knowledge of a resident's location during hospital transfers. Medication weaning orders were not followed.This account paints a picture of a facility that is described as very poorly run, with serious concerns about how it is managed and staffed. The reviewer emphasizes a chain of problems centered on the lack of stability and dedication among employees, noting a horrible employee retention rate. They characterize the staff as lazy and incompetent, and describe the management as not worth the time spent dealing with them. The overarching tone is one of frustration and disappointment, suggesting that those in charge fail to provide reliable leadership or direction.
The in-depth critique extends beyond mere staffing issues to the way residents are treated. The reviewer states that the facility absolutely does not care for the residents, and that the staff do not take seriously when there are concerns about residents' well-being. This theme recurs as a core grievance: whenever something appears wrong or out of the ordinary, the staff purportedly fail to acknowledge or address it in a meaningful way. The impression given is that there is a pervasive lack of accountability and empathy for those living in the facility.
Communication appears to be a major failing as well. The reviewer notes that the staff never answers the phone, nor do they return calls. They describe leaving several messages for the administrator, nursing staff, and the nursing supervisor, only to be met with silence. The absence of responsiveness is presented as a systemic issue rather than isolated incidents, suggesting a breakdown in basic lines of communication that families rely on in times of need or concern.
In addition to general communication problems, the reviewer highlights the difficulty of contacting staff in the event of a family emergency. They explicitly state that there is no reliable way to reach the staff during such urgent times. This point underscores a sense of abandonment or helplessness for families who need timely and clear information about their loved ones' status and safety.
A concrete incident is described to illustrate the operational chaos: a gentleman living with the reviewer for a short period went to the facility, was admitted to one hospital, and later transferred to another. The facility allegedly had "absolutely no idea where he was" during these hospital transitions, signaling a frightening lack of coordination and patient tracking. This anecdote emphasizes the perceived incompetence and disorganization at the heart of the reviewers' critique.
The reviewer also recounts a specific medical directive that was ignored. They were given an order to wean the gentleman off one of his medications, but the staff failed to follow those instructions. This failure to implement a clear medical order adds a practical, safety-focused dimension to the broader concerns about quality of care, suggesting that not only is communication and leadership lacking, but daily clinical duties may be mishandled as well.
Ultimately, the reviewer concludes with a blunt judgment: they would not suggest the facility to anyone. This closing sentiment encapsulates the combination of failed communication, perceived indifference to residents, management shortcomings, and concrete medical lapses. The overall impression is of a place where organizational integrity and patient welfare appear consistently compromised, leaving the reviewer with a strong recommendation against using or recommending the facility to others.
50 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.River Oaks at Watertown is an exceptional assisted living community located in the charming town of Watertown, MN. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle in a supportive environment.
Our spacious apartments are fully furnished and include cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for convenient communication. Each apartment also features a kitchenette, allowing residents to prepare their own meals if desired. Housekeeping services ensure that residents can relax and enjoy their time without worrying about cleaning duties.
The community offers beautiful outdoor spaces and gardens where residents can enjoy nature and spend time outdoors. Additionally, there is a dining room where delicious meals are served according to special dietary restrictions. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with health care providers are also available to ensure each resident's health needs are met.
We understand the importance of mental wellness, which is why we offer a comprehensive mental wellness program tailored to individual needs. Residents can participate in scheduled daily activities as well as resident-run activities that promote socialization and engagement within the community.
Convenience is key at River Oaks at Watertown with nearby amenities including cafes, parks, pharmacies, restaurants, and hospitals. Transportation arrangements for medical appointments are readily available for residents' ease.
At River Oaks at Watertown, we strive to provide the highest quality of care while promoting independence and enhancing quality of life.
River Oaks at Watertown is located at 409 Jefferson Avenue Sw, Watertown, MN 55388 in Wright County, Minnesota
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