Cass County Public Health

400 Michigan Avenue, Walker, MN 56484

For more information about senior living options: (844) 490-3973

3.5 from 6 reviews
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Assisted Living

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    Overall Review of Cass County Public Health

    Pros

    • pro The staff are very helpful, especially when obtaining certificates for a deceased parent's information.
    • pro All other staff members have been kind and professional.

    Cons

    • pro Monica Redman is rude and unprofessional.
    • pro It's not okay to yell at someone for calling a number back.
    • pro It's not okay to have an attitude when trying to help someone.

    Review

    Public policy calls for necessary changes and a revival of a holistic approach to care, recognizing that simply medicalizing human needs won't make people better on their own. The sentiment here centers on the belief that improvements in how care is delivered must come from a thoughtful, compassionate, and comprehensive view of individuals, not from coercive or impersonal methods. In this context, the experiences shared revolve around the people who staff a care setting and how their behavior shapes the overall sense of support and trust.

    One of the most pointed observations concerns a specific staff member. According to one reviewer, Monica Redman is described as rude and unprofessional. The reviewer recalls an incident in which Redman allegedly yelled at someone for simply calling a number back, and they emphasize that it is not acceptable to display such an attitude when trying to help someone. This account stands out as a negative experience and is presented as a direct contrast to the way others within the same setting handled interactions. The reviewer frames this episode as emblematic of a broader issue: when a representative behaves in a confrontational or dismissive way, it erodes the sense of safety and respect that is essential in a care environment.

    In contrast to that single troubling interaction, the rest of the staff are described in more favorable terms. The reviewer notes that everyone else they have worked with at the facility has been kind and professional. While the negative description of one individual looms large in one part of the narrative, there is also a clear appreciation for the general standard of conduct demonstrated by the majority of the team. This division - between a problematic moment with one person and consistently positive experiences with others - highlights how the behavior of individual staff members can disproportionately influence a patient or family member's overall impression of the entire organization.

    The positive experiences are underscored by specific helpfulness in practical matters. The reviewer highlights that the staff can be very helpful, especially when navigating the bureaucratic side of care, such as obtaining certificates or obtaining information related to a deceased parent. This tangible assistance appears to be a meaningful source of relief during a difficult time, offering clarity and procedural support when grief is compounded by administrative tasks. The ability of staff to provide clear guidance and timely help in these moments is presented as a notable strength of the care environment.

    Taken together, the narrative paints a picture of a complex care setting where the day-to-day reality includes both commendable courtesy and the risk of disengagement or blunt behavior from a single staff member. The reviewer's overall impression conveys a mix of frustration and gratitude: frustration with a moment of inappropriate conduct, and gratitude for the many instances of kindness, professionalism, and practical help from the majority of the team. This juxtaposition underscores how important it is for care facilities to cultivate consistent, respectful communication across all staff, so that every interaction reinforces trust and supports families during stressful times.

    From a broader perspective, the experiences speak to ongoing questions about how to improve care beyond just clinical outcomes. The emphasis on respectful, patient-centered communication as a core professional standard aligns with the underlying ideal that public policy should nurture holistic care. When staff demonstrate courtesy, patience, and competence, families feel heard, supported, and empowered to take the necessary steps during challenging moments. Conversely, when even a single staff member's conduct detracts from the warmth and respect of the environment, it can cast a shadow over the entire experience, affecting perceptions of the organization's values and its commitment to compassionate service.

    Ultimately, the takeaway is a call for continued attention to staff training and accountability, ensuring that the ideals of kindness, professionalism, and helpfulness are consistently realized in every interaction. The reviews suggest that while many team members meet or exceed these expectations, there is a clear need to address problems when they arise and to reinforce a culture where respectful communication is the standard, not the exception. In doing so, care facilities can better align with public policy goals that prioritize humane, comprehensive support for individuals and families navigating difficult times.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Cass County Public Health in Walker, MN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with access to cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals prepared by the staff in the dining room, which also caters to special dietary restrictions.

    The caregivers at Cass County Public Health provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents adhere to their prescribed treatments. The community coordinates with health care providers and offers transportation arrangements for medical appointments.

    In terms of recreational activities, residents have a variety of options to choose from. There are resident-run activities organized within the community, as well as scheduled daily activities for everyone to participate in. This promotes social engagement and helps residents maintain an active lifestyle.

    Cass County Public Health is conveniently located near various amenities and services. There are cafes, pharmacies, physicians' offices, restaurants, transportation options, and places of worship nearby, making it easy for residents to access everything they need.

    Overall, Cass County Public Health in Walker, MN provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a range of amenities and engaging in meaningful activities.

    Nearby Places of Interest

    Restaurants

    • Bensons Emporium (0 miles)
    • Winedown (0 miles)
    • Benson's Eating & Drinking Emporium (0.1 miles)
    • Matty's (0.1 miles)
    • Bayside Bar & Grill (0.1 miles)
    • Outdoorsman Cafe (0.1 miles)
    • Hardee's (0.1 miles)

    Cafes

    • Walker Bay Coffee Co. (0.1 miles)
    • Sun 'n Fun (12.1 miles)
    • 371 Cafe (19.2 miles)

    Transportation

    • Walker City Airport (0.1 miles)
    • U-Haul Neighborhood Dealer (1.4 miles)
    • Walker Taxidermy (1.5 miles)
    • Airport Weather (19.5 miles)
    • Nary Airport (21.2 miles)
    • Longville Airport (21.2 miles)
    • Safe Air Seaplane Base (22.9 miles)

    Pharmacies

    • Thrifty White Pharmacy (0.1 miles)
    • Thrifty Drug Store (0.1 miles)
    • Thrifty White Pharmacy (0.2 miles)
    • Super One Foods (0.2 miles)
    • Guidepoint Pharmacy (19.1 miles)

    Physicians

    • Sanford Bemidji Walker Clinic (0.2 miles)
    • Zimmel Heather Advantage Audiology Hearing Bemidji (19.6 miles)

    Places of Worship

    • Northwoods Life Church (0.4 miles)
    • United Student Ministries (0.8 miles)
    • Calvary Evangelical Free Church (0.8 miles)
    • Immanuel Lutheran Church (4.2 miles)
    • Immanuel Lutheran Church & School (4.2 miles)
    • Saint John's Catholic Church (9.6 miles)
    • Our Lady of the Pines Rectory (9.9 miles)

    Parks

    • Akelely City Park (9.4 miles)
    • Paul Bunyan Statue (9.8 miles)
    • Hackensack Park (12.1 miles)
    • Longville Park (19.4 miles)
    • Foothills State Forest (20.5 miles)

    Hospitals

    • Cass Lake Hospital (19.6 miles)

    Frequently Asked Questions

    Where is Cass County Public Health?

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