1000 Anne Street Northwest, Bemidji, MN 56601
For more information about senior living options: (866) 208-4318
Overall Review of Neilson Place
Pros
The staff have been incredibly kind and attentive to residents.- The nurses and CNAs provided excellent care as they supported the mother during her recovery from a broken hip.
- The physical therapists were kind and diligent in helping her improve her health.
- The facility is clean and well-maintained, with plenty of activities for residents.
- Julie, an RN, is highly regarded by families for her care.
- There was ample food and desserts, making meals enjoyable for residents.
Cons
The facility is absolutely horrible and should be shut down.- The nursing staff and care are terrible and inhumane, and the place should be closed.
- Residents were neglected, leading to injuries and being left on the bathroom floor for hours.
- A nurse was caught stealing from a resident, taking cash and personal items.
- There were severe delays in medication and allegations of overdosing on pain medication, causing dangerous medical events.
- The RN staff on the Mulberry unit are mean and rude to residents.
- The facility is severely understaffed, leaving residents without adequate attention and care.
Review
Neilson Place in Bemidji is best suited for families pursuing a budget-conscious option that can deliver rehab-focused support when staffing holds steady, and for residents who are relatively independent or emerging from acute care and can benefit from targeted therapy with active family oversight. The community can work for those who can rely on regular visits and clear discharge plans, provided staff can offer consistent, attentive care on the floor. The building presents a comfortable, clean environment and a program that keeps residents engaged through activities. In practice, the strongest outcomes occur when families stay engaged, expectations are clearly set, and therapy staff are able to maintain steady, hands-on support.
That practicality comes with a clear warning: the downsides are serious enough to merit alternatives for many families. Prospective residents with high medical complexity, demanding medication schedules, or rigorous supervision needs should scrutinize Neilson Place closely. Short-staffing and variable floor coverage have surfaced in multiple accounts, making dependable nursing care and timely responses unpredictable. For anyone prioritizing safety, consistent care, and robust governance, there are other options in Bemidji that are less prone to those recurring deficits.
On the upside, several reviewers describe genuine acts of care and warmth from individual team members. When staff are available and attentive, residents recover mobility with purposeful physical therapy, and families report positive interactions with nurses and CNAs. One reviewer highlighted a dependable RN, and others praised meal service and dessert favorites as part of a supportive daily routine. The facility’s cleanliness and the availability of activities also come up as meaningful positives in calmer periods. Taken together, these moments demonstrate that Neilson Place can be a compassionate, functional environment when staffing aligns and engagement remains steady.
The serious caveats cannot be ignored. Repeated accounts detail disrespectful or negligent treatment, with allegations of harm arising from delays or gaps in care. Concerns range from medication management lapses to more alarming claims of theft and privacy violations, and there are persistent impressions that short-staffing stretches caregivers too thin to provide basic assistance. A particularly troubling incident describes a resident left on a bathroom floor for hours before transfer to hospital, underscoring how quickly safety and dignity can deteriorate when supervision falters. Such reports color the overall picture and demand cautious consideration from any family evaluating this community.
Given those realities, the practical value of Neilson Place hinges on disciplined oversight and a willingness to treat the facility as a transitional, rehab-oriented option rather than a steady long-term home for all residents. Families who can sustain a front-row seat, tracking medications, advocating during therapy, and maintaining open lines with leadership, may experience periods when care meets expectations. The warmth found in certain shifts can offset frustration in others, and a robust activity calendar helps reduce isolation for those who can participate. Still, when risks intensify due to staffing gaps or governance gaps, the positives lose weight and the decision tilts toward facilities with stronger, more consistent oversight.
Bottom line: Neilson Place should be pursued only with explicit risk mitigation and a solid plan for unwavering supervision. If the family cannot commit to frequent visitation, rigorous monitoring, and a clear, written care plan, alternative Bemidji options with steadier staffing and firmer governance should be prioritized. Prospective residents should tour thoroughly, observe a meal and physical therapy session, and demand candid conversations with floor supervisors about staffing patterns and incident response. Request recent state inspection results, inquire about staff tenure, and understand how medication issues are documented and corrected. For those prepared to engage actively and vet carefully, Neilson Place can be a practical choice; for others, exploring alternatives is prudent.
78 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Bemidji-Beltrami County (2 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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