Sanford Health Neilson Place I

1010 Anne Street, Bemidji, MN 56601

For more information about senior living options: (844) 490-3973

2.7 from 10 reviews
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Assisted Living

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    Overall Review of Sanford Health Neilson Place I

    Pros

    • pro The nurses and CNA staff took excellent care of her while she recovered.
    • pro The physical therapists were kind and diligent about helping her improve her health.
    • pro There was more food than she could possibly eat, and she always received a special dessert after dinner.
    • pro Julie, an RN, is one of their favorites.
    • pro The family would definitely request that their mother stay there again when needed.

    Cons

    • pro The facility is described as a horrible place that should be shut down.
    • pro It is a terrible place to have loved ones cared for, with inhumane nursing staff.
    • pro A decorated war hero was disrespected and denied in-facility treatment and visitors.
    • pro The resident sustained multiple broken bones due to staff neglect.
    • pro The resident lay on the bathroom floor for hours after pulling the nurse's call cord, bleeding.
    • pro A nurse was caught stealing cash and personal items from the resident, and reports were disregarded.
    • pro There was an alleged overdose of pain medication with delays in providing nausea/antiemetic treatment.
    • pro The nurses were described as mean and rude to residents.
    • pro The overall view is that the place should be shut down.

    Review

    A wide range of experiences converges around this care facility, painting a picture that is at once loving, troubling, and alarming. On one end, families recount moments of genuine kindness, attentive care, and relief in knowing their loved ones were receiving support during fragile recovery. On the other end, others describe frightening neglect, disrespect, alleged theft, dangerous lapses in medical management, and experiences that left them convinced the place should be shut down. The stories come from different residents, different units, and different points in time, yet together they form a tapestry of contrasts that is hard to ignore.

    Several reviewers insist that the staff can be incredibly compassionate. One family member spoke of a "very great" experience with the caregivers during the first night of staying beside a relative to help him access physical therapy and everyday needs. They felt at ease knowing their loved one was getting the recovery support he needed, and they point to the kindness of the team as a bright spot in what could have been a scary transition. Another account highlights a positive, long-standing impression: a mother who recovered from a broken hip was treated with attentive nursing and CNA care, with physical therapists who were described as kind and diligent. The food was generous, and desserts were appreciated, with a specific nursing staff member named as a favorite, indicating that individual caregivers made a meaningful impact in a positive way. These passages show that for some families, the facility provided reassurance, competent rehabilitation, and personal warmth.

    However, these positive notes sit alongside deeply troubling accusations that cannot be ignored. One reviewer described the facility as a place where a decorated war veteran was treated with "total disrespect," neglected to the point of falling and breaking bones due to a lack of timely assistance, and even denied appropriate facility treatment and visitation. The most disturbing detail in that account is the veteran's experience of being left on a bathroom floor for hours after pulling a nurse's call cord, with injuries mounting and the patient's report allegedly disregarded by leadership. The same reviewer claimed theft and mishandling of a resident's belongings - alleging that staff rifled through personal items and took cash and other valuables, with at least one nurse reportedly caught red-handed. The tone was unmistakably urgent: a call that the place be shut down and reported to authorities.

    Other narratives focus on a nightmare of medical management and medication issues. In one harrowing account, a family member described staying with a father who was suffering from cancer with severe nausea and vomiting and an intestinal blockage. According to the account, the facility failed to administer nausea or anxiety medications for several hours, despite requests, and the patient's condition worsened as a result. The reviewer asserted that they had to escalate concerns to hospital social workers to secure his release to hospice care. The most alarming allegation in this story is that, during the ambulance transport back to hospice, the patient became unresponsive due to what was described as an overdose of pain medication administered by hospice staff at the facility. The account goes on to say that continuous analgesia was interrupted by medical personnel, leading to a near-fatal sequence of events, including apnea and a slow heart rate. The assertion is that the patient would have died of overdose if not for the family's intervention, and it led to a broader denunciation of the care atmosphere - complaints about nurses who allegedly complained when asked to assist with basic cleaning. The reviewer concludes with a strong judgment that the place is abhorrent and should be shut down.

    There are also concise, sharp condemnations about specific units. One reviewer labeled the Mulberry unit as having "mean and very rude" registered nurses toward residents, signaling not merely sporadic missteps but a pattern of disrespect that colors the daily experience of those living there. In another stark reflection, the phrase, "Never ever think of sending your loved ones here," appears as a warning that encapsulates a deeply felt fear: a sense that the institution cannot be trusted to safeguard health, dignity, or even basic comfort.

    Between the extremes lies a more mixed reality. A report of care turning sour came after an initially positive period: a family member noted that after several weeks, a visit to the hospital revealed that the wing had been closed, suggesting a change in operations or an escalation in care needs. That shift - from a place of capable, supportive care to an environment perceived as unstable or unsafe - adds to the sense that experiences at this facility can vary wildly over time and across different parts of the building. For families trying to chart a steady course for a loved one, this inconsistency can be especially distressing.

    Taken together, these accounts present a facility where care quality is not uniform, where strong personal connections to particular nurses or aides can coexist with allegations of systemic neglect and safety failures, and where the same environment that can foster hope and recovery can also become a source of fear and lasting trauma. The strongest messages come from those who feel they witnessed or endured preventable harm - whether through delays in medication, mishandling of confidential belongings, or dangerous lapses that put a patient at risk. Yet balanced against them are stories of care that felt present, patient, and kind, with staff members who went above and beyond to support recovery, comfort, and normalcy during difficult times.

    For readers weighing whether to place a loved one in this facility, the spectrum of experiences here matters. It underscores the necessity of careful scrutiny, proactive communication, and clear escalation pathways when concerns arise. The narratives together suggest that while some residents may benefit from attentive, compassionate care, others - and in some cases large portions of a given unit - face serious risks that demand accountability, oversight, and perhaps systemic review. The conflicting memories of those who lived through these days remind us that guardians of vulnerable family members must ask detailed questions, seek corroboration, and insist on transparency about care plans, medication management, safety protocols, and staff accountability.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bemidji-Beltrami County (2 miles away) Bemidji-Beltrami County (2 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sanford Health Neilson Place I is an assisted living community located in Bemidji, MN, offering a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides various amenities such as cable or satellite TV, a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, a convenient kitchenette, move-in coordination assistance, outdoor space for relaxation and leisure activities, telephone services, and Wi-Fi/high-speed internet access.

    In terms of care services, Sanford Health Neilson Place I offers 24-hour supervision to ensure safety and personalized assistance with activities of daily living including bathing, dressing, and transfers as needed. The community also coordinates with health care providers to meet any specific medical needs of the residents. They have expertise in diabetes diet management and can provide meal preparation and service according to special dietary restrictions. Medication management is also available to ensure proper and timely administration of medications. Additionally, there is a mental wellness program in place to support the emotional well-being of the residents.

    Transportation arrangements for medical appointments are provided by the community along with transportation to doctors' appointments. For dining options that cater to specific dietary requirements or preferences of the residents, special dietary restrictions are taken into consideration.

    Sanford Health Neilson Place I promotes an engaging lifestyle with resident-run activities that encourage social interaction and scheduled daily activities for entertainment and stimulation. The community benefits from its proximity to various amenities in the area with 6 cafes nearby for convenient dining options outside of the community. There are also 7 parks nearby which offer opportunities for outdoor recreation and enjoyment. With 8 pharmacies within close distance, medication needs can be easily met. The presence of 11 physicians nearby ensures easy access to healthcare professionals when required.

    Residents also have plenty of options for eating out with 28 restaurants nearby offering various cuisines and styles. For transportation needs beyond medical appointments or doctor visits, there are 3 transportation options nearby. The community is also conveniently located close to 13 places of worship, providing spiritual support and opportunities for religious participation. In the case of emergencies or specialized medical care, residents have access to 4 hospitals in close proximity.

    Overall, Sanford Health Neilson Place I offers a comprehensive and comfortable assisted living community experience with a wide range of amenities, personalized care services, and easy access to various amenities in the local area.

    Nearby Places of Interest

    Physicians

    • Sanford Bemidji Orthopedic Clinic (0.2 miles)
    • Sanford Obstetrics & Gynecology (0.2 miles)
    • Sanford Joe Lueken Cancer Center (0.2 miles)
    • Sanford Bemidji Heart and Vascular Center (0.3 miles)
    • Sanford Bemidji Orthopedics & Sports Medicine Center (0.3 miles)
    • Rural Psychiatry Associates (0.4 miles)
    • Sanford Bemidji Sleep Center (0.4 miles)

    Restaurants

    • Meal Time At G-Mas (0.2 miles)
    • Lueken's Bakery (0.8 miles)
    • Slim's Bar & Grill (0.9 miles)
    • KFC (0.9 miles)
    • Arby's (0.9 miles)
    • Country Kitchen (0.9 miles)
    • Taco Bell (0.9 miles)

    Parks

    • Potty Time (0.2 miles)
    • North Country Park (0.5 miles)
    • Cameron Park (1.2 miles)
    • Diamond Point Park (1.7 miles)
    • Gordon Falls Playground (1.7 miles)
    • Paul Bunyan Park (2.5 miles)
    • Lake Bemidji State Park (3.8 miles)

    Hospitals

    • Sanford Health (0.2 miles)
    • Sanford Medical Hospital (0.2 miles)
    • North Country Regional Hospital (0.3 miles)
    • North Country Health Services (2 miles)
    • Cass Lake Hospital (15.7 miles)

    Pharmacies

    • Sanford Pharmacy Bemidji (0.2 miles)
    • Walgreens (1 miles)
    • Thrifty White Drug (1 miles)
    • Med Save Wellness Center (1 miles)
    • Medsave Long Term Care Pharmacy (1 miles)
    • Target Pharmacy (1 miles)
    • CVS Pharmacy (1.1 miles)

    Cafes

    • Park Ave Coffee (0.2 miles)
    • Caribou Coffee (0.7 miles)
    • 1st City Nutrition (1.6 miles)
    • 3rd St Station Coffee (2.4 miles)
    • Cantabria Coffee Company (2.4 miles)
    • Dunn Brothers Coffee (2.8 miles)
    • 371 Cafe (15.8 miles)

    Places of Worship

    • Northwoods Baptist Church (0.8 miles)
    • Trinity Lutheran Church (0.8 miles)
    • Church of Jesus Christ of Latter Day Saints (0.9 miles)
    • St Bartholomew's Episcopal Church (1.3 miles)
    • Southern Baptist Convention (1.8 miles)
    • People's Church (1.9 miles)
    • First Lutheran Church (2 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.8 miles)
    • BNSF Railway Co. (2.6 miles)
    • U-Haul (4.2 miles)
    • Nary Airport (10.3 miles)

    Frequently Asked Questions

    Where is Sanford Health Neilson Place I?

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