Sanford Health Neilson Place

930 Anne Street Nw, Bemidji, MN 56601

For more information about senior living options: (844) 490-3973

2.7 from 10 reviews
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Assisted Living

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    Overall Review of Sanford Health Neilson Place

    Pros

    • pro The staff were described as very great and kind by the reviewer.
    • pro The nurses and CNAs took excellent care of the patient during recovery from a broken hip.
    • pro The physical therapists were kind and diligent in helping the patient improve.
    • pro There was ample food, and desserts were provided after dinner.
    • pro The reviewer would definitely have their mother stay there again if needed.
    • pro Julie, an RN, was cited as a favorite staff member.
    • pro The mother loved her treatment at Neilson Place.

    Cons

    • pro The reviewer described the facility as an absolutely horrible place and believed it should be shut down.
    • pro They stated that the nursing staff were terrible and inhumane and that the place should be closed down.
    • pro They claimed the facility neglected a veteran, caused injuries, and denied him treatment and visitors.
    • pro They alleged nurses rifled through the resident's belongings and stole cash and cards, with one nurse caught stealing.
    • pro They stated that the resident lay on the bathroom floor for hours after pulling the nurse's cord, bleeding, due to staff neglect.
    • pro They reported that the father did not receive nausea or anxiety medications for hours, resulting in vomiting and an intestinal blockage.
    • pro They alleged the patient became unresponsive due to an overdose of pain medication and that hospice staff overdosed him.
    • pro They claimed RN staff on the Mulberry unit were mean and rude to residents.

    Review

    A chorus of voices emerges from a group of reviews about the same facility, revealing a troubling mix of experiences that leaves a strong impression of inconsistency in care. Some visitors describe a place where sincerely caring staff go above and beyond, making families feel supported and secure as loved ones move through recovery. Others, however, paint a starkly different picture: a facility where neglect, disrespect, and even outright harm are alleged to have occurred, prompting readers to question the safety and humanity of the place. Taken together, the accounts form a complex portrait that suggests a facility capable of both compassionate care and serious lapses, depending on who is providing the care and when.

    Among the most damning claims are accounts of neglect and the lasting physical harm that allegedly followed. One reviewer describes a father who was a decorated war hero, moved into the facility walking and capable, yet who suffered multiple broken bones because staff did not assist him adequately. The patient reportedly lay on the bathroom floor for hours after pulling a nurse's call cord, all while bleeding, with the reviewer stating that this situation and other concerns were disregarded by those responsible for his care. The same account accuses staff of rummaging through the patient's personal belongings and stealing cash and cards, with one nurse allegedly caught red-handed taking items from his room. These details contribute to an impression of an environment where basic safety and respect for a patient's dignity were not upheld, at least in the reviewer's view.

    The same set of reviews also portrays a sense of ongoing dread and distrust toward the facility's safeguards and accountability. The writer who detailed the above events framed the experience as one that could not be trusted to provide proper care, and they made clear they would not place a loved one there again. There were further allegations that the facility's response to the problems - once raised - was insufficient or disregarded, prompting actions from external parties like hospital staff and social workers to intervene. The culmination of that narrative is a deep concern for the patient's wellbeing and a firm stance against the facility, framed as a warning to others considering it for loved ones.

    In contrast to the darker stories, several accounts describe care experiences that are warm and affirming. One reviewer emphasizes the kindness of the staff and notes that they stayed the first night with their father to ensure he could access what he needed during physical therapy recovery. This person speaks of feeling at ease knowing that their father was receiving the necessary care and attention, at least during that initial phase of the recovery process. A later note from this reviewer mentions a visit by a sister and an ER trip shortly after, followed by the wing of the facility being closed, which introduces a note of procedural uncertainty in the narrative. Even with the later complication, the initial sentiment centers on genuine appreciation for the day-to-day kindness and attentiveness experienced early on.

    Another positive voice comes from a different family who praised the treatment their mother received at the same place. They described attentive nurses and certified nursing assistants who supported her through recovery from a broken hip, along with diligent physical therapy that helped her improve. The account highlights abundant, satisfying meals with generous portions and a dessert tradition after dinner, which stuck in the memory as a sign of thoughtful care. The reviewer singled out Julie, an RN, as a favorite among several well-regarded staff members and expressed a wish to have their mother stay there again when needed. This narrative contributes to the overall sense that the facility can deliver high-quality, compassionate care under the right circumstances.

    Yet another stark account centers on what the writer called a nightmare experience, where their father suffered from a cancer-related intestinal blockage and vomiting, and they claim he did not receive nausea or anxiety medication for hours. This reviewer asserts they had to advocate forcefully, contacting Sanford and social workers to secure proper care and a move back to hospital-based hospice when the situation deteriorated. The story goes further to allege that, during the transport back to medical care, the patient experienced a dangerous overdose related to pain medication that the ambulance team had to unhook from a continuous PCA line. The writer insists that the overdose was avoidable and attributes it to what they describe as a failure of the facility's nursing staff, including complaints about nurses who were unwilling to help with basic care tasks. The bleeding thread through this account is a vivid fear that the patient might die from the care being provided, followed by a difficult revelation that, in the end, the patient did survive but carried the trauma of the experience for months.

    The final portion of the narratives returns to critique focused on specific units and staff demeanor. A reviewer labels the Mulberry unit RN staff as mean and rude to residents, reinforcing the sense that there are parts of the facility where the care climate feels hostile or uncaring to some patients and families. When combined with the other stories - ranging from unverified but serious allegations of theft and neglect to deeply positive experiences of comfort and kindness - the collection presents a facility whose reputation is profoundly divided. For some families, the place represents reliable, compassionate care; for others, it embodies danger, disrespect, and a breakdown in essential protections for vulnerable patients.

    Taken as a whole, these experiences illustrate how a single care environment can be judged through highly divergent lenses. The positive stories emphasize bedside attentiveness, supportive families, and thoughtful routine - nutritious meals, attentive nurses, and effective therapy. The negative stories, however, raise concerns about patient safety, respect, and appropriate medical management, including alleged neglect, theft, and dangerous medication practices. The spectrum of experiences underscores the importance of transparency, consistent standards of care, and robust oversight in any facility entrusted with the wellbeing of individuals who rely on staff for their daily safety and dignity.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bemidji-Beltrami County (2 miles away) Bemidji-Beltrami County (2 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sanford Health Neilson Place in Bemidji, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished apartments equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

    Residents can enjoy delicious meals in the dining room where special dietary restrictions are catered to. In addition, the community offers kitchenette facilities for those who prefer to cook their own meals. Housekeeping services are provided to maintain cleanliness and tidiness throughout.

    The community places a strong emphasis on promoting an active lifestyle and mental wellness. Residents can participate in a variety of resident-run activities and scheduled daily activities that cater to their interests and preferences. There is also a mental wellness program available for those seeking additional support.

    Sanford Health Neilson Place ensures the safety and well-being of its residents through 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by trained professionals, along with coordination with healthcare providers.

    Transportation services are available for medical appointments and there are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, physicians' offices, and hospitals conveniently located nearby. This allows residents to easily access essential services while enjoying the natural beauty surrounding the community.

    Overall, Sanford Health Neilson Place offers a comfortable and supportive environment where seniors can receive personalized care while maintaining their independence and enjoying an active lifestyle within a vibrant community setting.

    Nearby Places of Interest

    Physicians

    • Sanford Bemidji Orthopedic Clinic (0.2 miles)
    • Sanford Obstetrics & Gynecology (0.3 miles)
    • Sanford Joe Lueken Cancer Center (0.3 miles)
    • Sanford Bemidji Heart and Vascular Center (0.3 miles)
    • Sanford Bemidji Orthopedics & Sports Medicine Center (0.3 miles)
    • Rural Psychiatry Associates (0.3 miles)
    • Sanford Bemidji Sleep Center (0.4 miles)

    Restaurants

    • Meal Time At G-Mas (0.2 miles)
    • Lueken's Bakery (0.9 miles)
    • Slim's Bar & Grill (0.9 miles)
    • KFC (0.9 miles)
    • Arby's (0.9 miles)
    • Country Kitchen (1 miles)
    • Taco Bell (1 miles)

    Parks

    • Potty Time (0.2 miles)
    • North Country Park (0.6 miles)
    • Cameron Park (1.2 miles)
    • Diamond Point Park (1.7 miles)
    • Gordon Falls Playground (1.7 miles)
    • Paul Bunyan Park (2.5 miles)
    • Lake Bemidji State Park (3.8 miles)

    Cafes

    • Park Ave Coffee (0.2 miles)
    • Caribou Coffee (0.8 miles)
    • 1st City Nutrition (1.6 miles)
    • 3rd St Station Coffee (2.4 miles)
    • Cantabria Coffee Company (2.5 miles)
    • Dunn Brothers Coffee (2.8 miles)
    • 371 Cafe (15.8 miles)

    Hospitals

    • Sanford Health (0.3 miles)
    • Sanford Medical Hospital (0.3 miles)
    • North Country Regional Hospital (0.3 miles)
    • North Country Health Services (2.1 miles)
    • Cass Lake Hospital (15.7 miles)

    Pharmacies

    • Sanford Pharmacy Bemidji (0.3 miles)
    • Walgreens (1 miles)
    • Thrifty White Drug (1 miles)
    • Med Save Wellness Center (1 miles)
    • Medsave Long Term Care Pharmacy (1.1 miles)
    • Target Pharmacy (1.1 miles)
    • CVS Pharmacy (1.1 miles)

    Places of Worship

    • Northwoods Baptist Church (0.8 miles)
    • Trinity Lutheran Church (0.8 miles)
    • Church of Jesus Christ of Latter Day Saints (0.9 miles)
    • St Bartholomew's Episcopal Church (1.3 miles)
    • Southern Baptist Convention (1.9 miles)
    • People's Church (2 miles)
    • First Lutheran Church (2 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.8 miles)
    • BNSF Railway Co. (2.6 miles)
    • U-Haul (4.2 miles)
    • Nary Airport (10.3 miles)

    Frequently Asked Questions

    Where is Sanford Health Neilson Place?

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