930 Anne Street Nw, Bemidji, MN 56601
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A chorus of voices emerges from a group of reviews about the same facility, revealing a troubling mix of experiences that leaves a strong impression of inconsistency in care. Some visitors describe a place where sincerely caring staff go above and beyond, making families feel supported and secure as loved ones move through recovery. Others, however, paint a starkly different picture: a facility where neglect, disrespect, and even outright harm are alleged to have occurred, prompting readers to question the safety and humanity of the place. Taken together, the accounts form a complex portrait that suggests a facility capable of both compassionate care and serious lapses, depending on who is providing the care and when.
Among the most damning claims are accounts of neglect and the lasting physical harm that allegedly followed. One reviewer describes a father who was a decorated war hero, moved into the facility walking and capable, yet who suffered multiple broken bones because staff did not assist him adequately. The patient reportedly lay on the bathroom floor for hours after pulling a nurse's call cord, all while bleeding, with the reviewer stating that this situation and other concerns were disregarded by those responsible for his care. The same account accuses staff of rummaging through the patient's personal belongings and stealing cash and cards, with one nurse allegedly caught red-handed taking items from his room. These details contribute to an impression of an environment where basic safety and respect for a patient's dignity were not upheld, at least in the reviewer's view.
The same set of reviews also portrays a sense of ongoing dread and distrust toward the facility's safeguards and accountability. The writer who detailed the above events framed the experience as one that could not be trusted to provide proper care, and they made clear they would not place a loved one there again. There were further allegations that the facility's response to the problems - once raised - was insufficient or disregarded, prompting actions from external parties like hospital staff and social workers to intervene. The culmination of that narrative is a deep concern for the patient's wellbeing and a firm stance against the facility, framed as a warning to others considering it for loved ones.
In contrast to the darker stories, several accounts describe care experiences that are warm and affirming. One reviewer emphasizes the kindness of the staff and notes that they stayed the first night with their father to ensure he could access what he needed during physical therapy recovery. This person speaks of feeling at ease knowing that their father was receiving the necessary care and attention, at least during that initial phase of the recovery process. A later note from this reviewer mentions a visit by a sister and an ER trip shortly after, followed by the wing of the facility being closed, which introduces a note of procedural uncertainty in the narrative. Even with the later complication, the initial sentiment centers on genuine appreciation for the day-to-day kindness and attentiveness experienced early on.
Another positive voice comes from a different family who praised the treatment their mother received at the same place. They described attentive nurses and certified nursing assistants who supported her through recovery from a broken hip, along with diligent physical therapy that helped her improve. The account highlights abundant, satisfying meals with generous portions and a dessert tradition after dinner, which stuck in the memory as a sign of thoughtful care. The reviewer singled out Julie, an RN, as a favorite among several well-regarded staff members and expressed a wish to have their mother stay there again when needed. This narrative contributes to the overall sense that the facility can deliver high-quality, compassionate care under the right circumstances.
Yet another stark account centers on what the writer called a nightmare experience, where their father suffered from a cancer-related intestinal blockage and vomiting, and they claim he did not receive nausea or anxiety medication for hours. This reviewer asserts they had to advocate forcefully, contacting Sanford and social workers to secure proper care and a move back to hospital-based hospice when the situation deteriorated. The story goes further to allege that, during the transport back to medical care, the patient experienced a dangerous overdose related to pain medication that the ambulance team had to unhook from a continuous PCA line. The writer insists that the overdose was avoidable and attributes it to what they describe as a failure of the facility's nursing staff, including complaints about nurses who were unwilling to help with basic care tasks. The bleeding thread through this account is a vivid fear that the patient might die from the care being provided, followed by a difficult revelation that, in the end, the patient did survive but carried the trauma of the experience for months.
The final portion of the narratives returns to critique focused on specific units and staff demeanor. A reviewer labels the Mulberry unit RN staff as mean and rude to residents, reinforcing the sense that there are parts of the facility where the care climate feels hostile or uncaring to some patients and families. When combined with the other stories - ranging from unverified but serious allegations of theft and neglect to deeply positive experiences of comfort and kindness - the collection presents a facility whose reputation is profoundly divided. For some families, the place represents reliable, compassionate care; for others, it embodies danger, disrespect, and a breakdown in essential protections for vulnerable patients.
Taken as a whole, these experiences illustrate how a single care environment can be judged through highly divergent lenses. The positive stories emphasize bedside attentiveness, supportive families, and thoughtful routine - nutritious meals, attentive nurses, and effective therapy. The negative stories, however, raise concerns about patient safety, respect, and appropriate medical management, including alleged neglect, theft, and dangerous medication practices. The spectrum of experiences underscores the importance of transparency, consistent standards of care, and robust oversight in any facility entrusted with the wellbeing of individuals who rely on staff for their daily safety and dignity.
Sanford Health Neilson Place in Bemidji, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a homely atmosphere with fully furnished apartments equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.
Residents can enjoy delicious meals in the dining room where special dietary restrictions are catered to. In addition, the community offers kitchenette facilities for those who prefer to cook their own meals. Housekeeping services are provided to maintain cleanliness and tidiness throughout.
The community places a strong emphasis on promoting an active lifestyle and mental wellness. Residents can participate in a variety of resident-run activities and scheduled daily activities that cater to their interests and preferences. There is also a mental wellness program available for those seeking additional support.
Sanford Health Neilson Place ensures the safety and well-being of its residents through 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by trained professionals, along with coordination with healthcare providers.
Transportation services are available for medical appointments and there are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, physicians' offices, and hospitals conveniently located nearby. This allows residents to easily access essential services while enjoying the natural beauty surrounding the community.
Overall, Sanford Health Neilson Place offers a comfortable and supportive environment where seniors can receive personalized care while maintaining their independence and enjoying an active lifestyle within a vibrant community setting.
Sanford Health Neilson Place is located at 930 Anne Street Nw, Bemidji, MN 56601 in Hubbard County, Minnesota
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