1861 Preserve Court, Shakopee, MN 55379
For more information about senior living options: (844) 490-3973
The food is great. The staff is efficient and friendly. The care was good, professional, and kind. The physical therapy was quite good and thorough. The nursing and medical personnel have been outstanding. OT and PT are outstanding. The private rooms are spacious, clean, and quiet. The staff goes above and beyond to provide care.
The pain management was awful; patients often had to beg for pain relief and wait for hours. The facility frequently ran out of pain medications, delaying relief and causing unnecessary suffering. Staffing shortages led to consistent delays in basic care and assistance. There were multiple reports of neglect, weight loss, falls, and deterioration in residents' health. Communication with families and about billing or discharge was poor and disorganized. The food quality was horrendous and portions were insufficient for recovery. Cleanliness and upkeep could be questionable due to staffing constraints. Some staff were described as neglectful or uncaring toward patients' needs. There were incidents where patients were left unattended or improperly prepared for transfers to the hospital, with little explanation.Across a spectrum of patient and family reviews, the facility comes across as a place with real strengths in therapy, cleanliness, and staff kindness, but with serious and ongoing concerns that color the overall experience. Several reviewers highlight excellent rehabilitation potential: compassionate nurses, skilled occupational and physical therapy, and a clean, comfortable environment. In many accounts, the care teams are described as patient, capable, and dedicated, and some families express lasting gratitude for the progress their loved ones made with the help of OT and PT. Yet, woven through these positives are repeated clashes over pain management, staffing levels, and safety that left some families deeply unsettled.
Pain management emerges as the most consistently troubling thread across the narratives. A number of patients report chronic delays in receiving prescribed analgesics, with examples of pain medication due "due at" a certain time but arriving hours later, sometimes after repeated requests. One account describes medication due at 11:30 that wasn't delivered until 3:00 in the afternoon, leaving the patient in severe pain for hours. The staff member's line that pain pills are "PRN" and must be requested instead of automatically provided is cited as a contributor to the problem, along with concerns about pharmacies and prescriptions when supplies run out. The situation is described as not only uncomfortable but unacceptable for someone recovering from knee replacement, and there are warnings to check medication cups for missing pills as a recurring issue.
Alongside pain management, staffing levels and responsiveness are a frequent source of distress. Some reviews praise a generally kind and competent staff, including nurses, aides, and therapists who strive to give their best under pressure. Other comments, however, describe being understaffed to the point where ordinary needs - like help to the bathroom or timely response to a call light - were not met promptly. A common theme is that while individual staff members are caring, the facility as a whole often operates with insufficient staffing, which affects not only pain control but broader safety and daily living activities.
Food quality and dining experiences are mixed as well. A number of reviewers say the meals are good or adequate and note improvements in dietary care, while several others call the food horrendous or tasteless and insufficiently nutritious for recovery. In some comments, families discuss changes in food quality after a new corporate ownership took over, suggesting a link between administrative shifts and the daily dining experience. Portion sizes and consistency of meals are also raised as points of concern, with some patients losing weight during rehab and others praising meals that support their recovery.
Safety, neglect, and serious adverse events appear in some of the more alarming reviews. One account recounts a parent who deteriorated after a hospital admission and questions the facility's handling of the situation, including a lack of transparency and delayed communication with family. Another review describes multiple falls, weight loss, and a decline in mental capacity, with a family member noting that neglect and insufficient staffing contributed to the troubling outcomes. There are particular accusations about not answering calls, not preparing a loved one for transfer, and a general sense of disorganization within the business office and other administrative areas. These stories are emotionally charged and emphasize the fear and grief tied to vulnerable family members in rehab settings.
Despite the darker notes, there are several strong, positive voices that emphasize the reliable care and heartfelt dedication of many staff members. Some reviewers highlight exceptionally supportive nursing, therapy teams, and housekeeping that helped a patient feel safe and prepared to return home. Families recount moments of compassion, thorough explanations, and practical help that empowered their loved ones during recovery. A few reviews even express that, with the right accommodations and attentive care, the facility can be a solid choice for rehabilitation, especially when families stay involved and monitor communication and medication closely.
In sum, the facility presents a nuanced picture: capable, compassionate therapy and clean, well-maintained spaces shine through in many accounts, and some patients and families leave with genuine appreciation for the progress made. However, chronic gaps in pain management, understaffing, inconsistent dining experiences, and serious safety concerns significantly detract from the overall experience for a substantial number of residents and their loved ones. The recurring call across the reviews is for stronger support systems, more reliable medication administration, better staffing coverage, and transparent, proactive communication from both clinical and administrative teams so families feel informed, involved, and assured during a difficult rehabilitation journey.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Martha House is an assisted living community located in Shakopee, MN. Our residents enjoy a range of amenities and care services to ensure their comfort and well-being.
Our beautifully furnished community features a dining room where residents can enjoy delicious meals prepared by our expert chefs. The fully furnished apartments provide a cozy and home-like environment for our residents. Additionally, our outdoor space allows residents to enjoy nature and fresh air.
Housekeeping services are provided to ensure that our residents' living spaces are clean and tidy at all times. Move-in coordination is available to assist new residents with the transition process.
For communication and entertainment purposes, we offer telephone services as well as Wi-Fi/high-speed internet access throughout the community.
In terms of care services, our dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the medical attention they need.
At Martha House, we understand the importance of maintaining a healthy lifestyle. Our staff provides diabetes diet management and medication management services. We also accommodate special dietary restrictions to ensure that all of our residents' nutritional needs are met.
Transportation arrangements are available for medical appointments, ensuring that our residents can easily access healthcare facilities when needed. Additionally, scheduled daily activities keep our residents engaged and entertained.
Located in close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship, Martha House provides convenience for both our residents and their families.
Overall, Martha House offers a comfortable assisted living community where seniors can enjoy a range of amenities and personalized care services in a warm and inviting atmosphere.
This part of Shakopee, Minnesota offers a variety of amenities and services that cater to the needs of seniors. With several restaurants within close proximity, including Mccoys Copper Pint and Chili's Grill & Bar, there are plenty of dining options to choose from. Additionally, there are multiple pharmacies nearby such as Walgreens and CVS Pharmacy for easy access to medications and health supplies. For medical care, there are reputable physicians and hospitals like Savage Family Eye Clinic and Fairview Ridges Hospital in the vicinity. The area also boasts several parks for leisurely walks and outdoor activities, as well as places of worship like St Michael Catholic Church and Friendship Church for spiritual support. Overall, this neighborhood provides a convenient and welcoming environment for senior living with a range of amenities nearby.
Martha House is located at 1861 Preserve Court, Shakopee, MN 55379 in Scott County, Minnesota
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