8682 Eagle Creek Circle, Savage, MN 55378
For more information about senior living options: (866) 208-4318
Overall Review of A+ Home Health Care
Pros
The reviewer believes stronger drug screening for referrals would enhance professionalism.- The reviewer notes that using a verified office number would improve credibility and communication.
- The reviewer suggests that improving staffing speed would boost overall efficiency.
- The reviewer sees value in clearer screening and policy standards to prevent on‑the‑job incidents.
Cons
They are not very professional.- They fail to screen clients for drugs and have had to dismiss someone for being high on the job.
- They have staff calling from Google numbers instead of a valid office number.
- They have difficulty finding staff in a timely manner.
Review
A+ Home Health Care in Savage, MN is best suited for families that need in-home health support but can tolerate inconsistencies in professionalism and caregiver reliability. The community appears to serve clients who require light, practical assistance rather than intensive medical management, and who are prepared to take an active role in supervising aides, coordinating scheduling, and addressing issues directly with the provider. In short, it fits households that can tolerate variability and still value the option of in-home care without relocating to a facility.
Those who should consider alternatives are those who demand steadiness, rigorous screening, and clear, professional communication as non-negotiables. Families needing reliable daily oversight, consistent caregiver placement, and formalized oversight of staff should look toward larger, more established home-health agencies or hospital-affiliated providers. A more robust licensing and backup-staff framework, plus transparent office communications, are hallmarks of the options likely to satisfy higher bar for safety, continuity, and accountability.
The few apparent positives do not meaningfully offset the core drawbacks. A single five-star experience hints at the potential for a caregiver to perform well, but without corroborating evidence, this remains an outlier rather than a trend. The dominant concerns, unprofessional conduct, clients being assigned without proper drug-screening, and a caregiver who was reportedly high on the job, cast doubt on routine safety and risk management. Compounding these issues are questionable channeling of contact (staff reaching out via “Google” numbers rather than a legitimate office line) and repeated difficulties in securing staff in a timely fashion. In practice, the pros are too fragile to counterbalance the material cons.
From a risk perspective, the combination of unscreened assignments, alleged substance-related performance problems, and weak service-channel reliability creates real safety and continuity hazards. For seniors or individuals with cognitive or medical vulnerabilities, such lapses can translate into missed medications, miscommunications about care plans, and unplanned care interruptions. The absence of a consistently accessible point of contact amplifies uncertainty during urgent situations and complicates escalation when problems arise. In short, the operational fragility observed in the reviews elevates risk beyond what is acceptable for most families evaluating in-home care options.
To mitigate risk if still considering this provider, insist on a documented, strict caregiver-screening protocol with current background checks, drug screening, and proof of licensing or certification where applicable. Require a direct, verifiable office line, a designated care coordinator, and a written care plan with expected visit windows and backup staffing arrangements. Seek a formal onboarding or trial period to test reliability, and demand written guarantees about scheduling, continuity of caregivers, and rapid escalation paths for any issues. Request references from multiple families and verification of insurance and liability coverage before committing. These steps help offset the noted weaknesses and introduce guardrails around safety and communication.
Bottom line: this agency is not a strong fit for families seeking dependable, professionally managed in-home care without active oversight. It may be considered only by households that can tolerate irregular staffing, require minimal medical oversight, and are prepared to take on a heavy supervisory role. For most families, especially those prioritizing safety, reliability, and seamless communication, alternative providers, larger, well-established home-health outfits or hospital-affiliated services, offer firmer governance, clearer contact pathways, and more consistent caregiver performance. If pursuing A+ Home Health Care, enter with a plan for strict monitoring, explicit performance guarantees, and a clear exit strategy if standards slip.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (11 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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