Norbella Senior Living Prior L in Prior Lake, MN

4285 Fountain Hill Drive Ne, Prior Lake, MN 55372

For more information about senior living options: (844) 490-3973

4.8 from 24 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living

Overall Review of Norbella Senior Living Prior L

Pros

  • pro NorBella Prior Lake is described as an outstanding facility with friendly, caring, and well-trained staff.
  • pro The community offers a wide variety of activities and outings, supported by accessible bus transportation.
  • pro Families note compassionate care, effective communication, and respectful teamwork at NorBella.
  • pro The one-level, boutique-sized setting makes NorBella easy to navigate for residents.
  • pro The care and dining programs are consistently praised for quality and engagement.
  • pro Admissions and nursing teams are recognized for understanding, empathy, and efficiency.
  • pro Residents feel safe and engaged, with staff helping them enjoy daily activities and social events.
  • pro Leadership by Abby (Executive Director) and Sarah (Director of Nursing) is described as responsive and supportive.
  • pro NorBella is regarded as a hidden gem and a wonderful choice for loved ones.
  • pro The facility is noted for a clean, cozy, and calm environment with dignified care.

Cons

  • pro One reviewer notes it's nearly impossible to enter after 4:30 or 5:00, often waiting 15?20 minutes for someone to respond or for a visitor to leave.
  • pro They claim the intercom system never works, a problem that has persisted for months.
  • pro They say the black entry button never works, causing additional delays.
  • pro They state nurses are frequently not at their stations, leading to slow responses.
  • pro They report needing to reroute their schedule just to visit, indicating poor accessibility.
  • pro They allege calls to staff after 5 PM go unanswered and that staff cannot be reached.

Review

Norbella Prior Lake is ideal for families seeking a small, boutique-style assisted living that feels like home. The community prioritizes one-level living, easy navigation, and an intimate residential atmosphere where staff familiarity with residents translates into proactive, personalized care and transparent, frequent communication with leadership. The setting appeals to those who want a calm, residential feel rather than a sprawling campus, with residents able to participate in active programming without long walks or stairs. In practice, families report that the environment suits seniors who value dignity, consistent staff relationships, and honest updates about care plans. For anyone whose goal is a genuinely personal care experience in a manageable size, NorBella typically checks those boxes.

However, NorBella may not be the right fit for every situation. If the priority is a larger campus with a broader array of independent living amenities, or if the resident requires robust, 24/7 clinical nursing coverage on-site, a bigger community could be a better match. After-hours access and rapid in-person responses are crucial for some families, and a negative report about after-hours door access and an occasionally slow response signals that those needing round-the-clock staffing should screen carefully. Budget considerations and pricing models vary across facilities; for households seeking a highly structured, predictable schedule with extensive on-site services, other options may align more closely with expectations.

On the upside, NorBella's strengths are both broad and deep. Families repeatedly praise the compassionate, well-trained staff and the leadership team - Executive Director Abby and Director of Nursing Sarah - who are described as accessible, honest, and hands-on. The program offers a robust menu with variety, an active calendar of indoor and outdoor activities, and convenient outings via a dedicated bus. The small, one-story floor plans help residents maintain independence with dignity while keeping daily routines straightforward for caregivers. In short, the combination of personable caregiving, structured programming, and family-friendly communication tends to offset minor operational hiccups, producing consistently high satisfaction.

Several reviews spotlight NorBella's memory care capabilities and the way the team engages residents through meaningful activities and social connections. Families note that even as cognitive challenges evolve, residents remain integrated within the community, with dining, games, and group outings preserving a sense of identity. There are stories of rehab-to-assisted living transitions handled smoothly, and of staff coordinating closely with families to adjust care plans as needs shift. The commitment to dignity and respectful interaction underlines the facility's approach: care is not merely about meeting basic needs but about sustaining quality of life through purposeful engagement and steady companionship.

Touring NorBella should focus on practical, day-to-day realities. Verify how after-hours access is handled, including who is available when the front desk is closed, and whether the intercom system is reliable. Observe dining room interactions, the quality and flexibility of the menu, and the cleanliness of rooms and common areas; assess how much personal belongings can be accommodated in the studio apartments. Talk with the Director of Nursing and the Executive Director about care planning, progress notes, and how staff communicate changes in health status. If a family values swift, transparent communication and a family-like culture with visible leadership, NorBella stands out; if scale, self-sufficiency, or 24/7 clinical staffing at a larger site is non-negotiable, explore alternatives.

Overall, NorBella Prior Lake delivers a compelling blend of boutique charm and genuine care. The strongest case is for families who want a smaller, navigable setting with a proven, compassionate team and a calendar full of engaging activities. Those who need a larger footprint, more intensive after-hours clinical coverage, or a broader menu of independent living amenities might want to look elsewhere. With Abby and Sarah leading the operation and a staff cadre consistently praised for warmth and professionalism, NorBella offers a decision-ready option for seniors and families prioritizing personal attention, clear communication, and a dignified, active daily life.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (14 miles away) Minneapolis-St Paul International (14 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Norbella Senior Living is an assisted living community located in the beautiful town of Prior Lake, MN. Our community offers a range of amenities and care services to ensure that our residents have everything they need for a comfortable and enjoyable living experience.

In terms of amenities, residents can enjoy access to cable or satellite TV in their fully furnished apartments. They also have access to a dining room where delicious and nutritious meals are served. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette. Additionally, residents can relax and enjoy the outdoors in our garden or outdoor spaces. We also provide Wi-Fi/high-speed internet and telephone services to keep our residents connected with their loved ones.

Our dedicated staff is available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our team also ensures that residents receive their prescribed medications on time through our medication management program. We prioritize mental wellness by offering a specialized program focused on promoting emotional well-being.

At Norbella Senior Living, we understand that everyone has unique dietary needs. Therefore, we offer special dietary restrictions options for our residents. Our attentive staff takes care of meal preparation and service according to specific dietary requirements such as diabetes diets or other special dietary restrictions.

We also offer transportation arrangements for medical appointments and can arrange transportation for visits to doctors' offices nearby. For those who prefer staying close to home, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship conveniently located nearby.

In addition to providing essential care services and amenities, Norbella Senior Living believes in fostering an engaging social environment for our residents. We offer resident-run activities where individuals can connect with others who share similar interests. Our scheduled daily activities ensure there is always something fun and meaningful happening within the community.

Come join us at Norbella Senior Living, where we prioritize the well-being and comfort of our residents in a supportive and vibrant environment.

Nearby Places of Interest

Parks

  • Lakefront Park (1.8 miles)
  • Willows Park (2.9 miles)
  • Rice Lake Park (3.5 miles)
  • Dublin Square Dog Park (3.7 miles)
  • Cleary Lake Regional Park (4.5 miles)
  • Cleary Lake Off Leash Dog Park (5.1 miles)
  • Hyland Lake Park Reserve (6.3 miles)

Restaurants

  • Little Six Casino (2.1 miles)
  • Edelweiss Bakery (2.1 miles)
  • Little Six Restaurant (2.1 miles)
  • Mystic Express (2.2 miles)
  • Plate (2.2 miles)
  • Mystic Steakhouse (2.2 miles)
  • Mccoys Copper Pint (2.3 miles)

Physicians

  • Shakopee Mdewakanton Sioux Community, Shakopee Dakota Clinic (2.2 miles)
  • Mystic Lake Events (2.2 miles)
  • Mystic Clinic (2.3 miles)
  • Allina Health Dean Lakes Clinic (3 miles)
  • Twin Cities Orthopedics (3.8 miles)
  • St Francis Rehabilitative Services (3.9 miles)
  • Savage Family Eye Clinic (3.9 miles)

Places of Worship

  • St Michael Catholic Church (2.2 miles)
  • Friendship Church (3.7 miles)
  • St Marys Of The Purification (5.6 miles)
  • Marystown Catholic Church (5.6 miles)
  • Grace Church (6.6 miles)
  • St Catherine Of Spring Lake (7.8 miles)
  • St John's Lutheran School (8.6 miles)

Pharmacies

  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (4.4 miles)
  • Walgreens (5.4 miles)
  • Hy-Vee Pharmacy (5.7 miles)
  • Geritom Medical (5.8 miles)
  • Walgreens (6.7 miles)

Cafes

  • Caribou Coffee (2.6 miles)
  • Caribou Coffee (6.1 miles)
  • Starbucks (6.7 miles)
  • Panera Bread (7.1 miles)
  • Caribou Coffee (7.9 miles)

Hospitals

  • Fairview Ridges Hospital (7.8 miles)
  • Abbott Northwestern Center For Outpatient Care (8.3 miles)

Frequently Asked Questions

Where is Norbella Senior Living Prior L?

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