4285 Fountain Hill Drive Ne, Prior Lake, MN 55372
For more information about senior living options: (844) 490-3973
NorBella Prior Lake is described as an outstanding facility with friendly, caring, and well-trained staff. The program offers many activities for residents, including outings via a bus. The one-level, boutique-sized layout makes navigation easy for residents. Families report excellent communication, respect, honesty, and trust from the NorBella team. The admissions staff are understanding, compassionate, and efficient. The care provided at NorBella is outstanding, with staff delivering one-on-one support. The dining program provides a variety of choices and well-prepared meals. The building is described as bright, cozy, clean, and calm, with a dignified atmosphere. Abby (Executive Director) and Sarah (Director of Nursing) are described as kind, responsive leaders. NorBella is considered a hidden gem in the metro and is highly recommended. The community is intimate and welcoming, with compassionate caregivers.
The reviewer describes difficulty entering after hours (around 4:30?5:00), with 15?20 minute waits for staff or visitors to move on. They state the intercom system never works and has not been functioning for months. They say the entrance call button never works, causing frequent delays (about 10 minutes). They note that nurses are not at their stations most of the time. They mention needing to reroute their own schedule to visit due to these issues. They claim the facility is hard to reach after 5 p.m., with limited responsiveness from staff. They allege the facility refuses to fix the problems and even tries to have them fired instead of addressing the concerns. They accuse staff of not coming to the door or answering calls, and of being too busy to respond.Norbella Prior Lake comes across in these accounts as a distinctive, boutique-style senior living option that many families have found to fit their needs better than larger communities. Several people describe it as one of the early residents' facilities in a newer building, designed for a smaller, one-level, cozy atmosphere. The emphasis on a manageable footprint and intimate setting is repeatedly tied to how easily residents navigate daily life, how family and staff interact, and how comfortable the overall environment feels. The reviews consistently highlight the positive impression of a clean, calm building that prioritizes dignity and personal attention over a sprawling campus size.
A recurring theme across the testimonials is the ease of communication and accessibility for families and guardians. As one reviewer who identifies as a guardian/conservator notes, moving a client to NorBella is helped by straightforward access, prompt and compassionate admissions support, and ongoing, clear communication. Several reviewers echo this sentiment, praising Abby, the executive director, and Sarah, the director of nursing, for their approachable, supportive presence. The admissions staff are described as understanding and efficient, especially when navigating the specifics of a loved one's health history or care needs. For guardians and conservators, this level of responsiveness is cited as a major reason to recommend NorBella.
Care quality and staff engagement are repeatedly praised in a chorus of testimonials. The team is described as friendly, compassionate, well-trained, and genuinely invested in residents' well-being. Families point to a broad spectrum of care - from daily routines to specialized nursing support - and to staff who "go above and beyond" in terms of communication and trust. The care staff, including the chefs, nursing team, and activities personnel, are credited with creating a supportive, engaging atmosphere where residents feel valued. In several notes, staff members - named and unnamed - are lauded for handling difficult changes in health with grace, ensuring residents remain engaged, respected, and well cared for, even as circumstances evolve.
Daily life at NorBella is portrayed as active and engaging, with a strong emphasis on a balanced routine. The community offers a robust menu with variety, and dining is described as pleasant and well-regarded. A notable plus is the range of activities, both indoors and outdoors, and the availability of transportation for outings - a feature that helps residents maintain a sense of independence and belonging beyond the facility walls. For families, the ability to bring personal belongings to a spacious, comfortable room and to see a consistent pattern of meaningful activity is a strong reassurance that their loved ones are living more fully.
Stories about loved ones - mothers, fathers, siblings, and spouses - underscore the human impact of the community. Several testimonials describe transitions to assisted living after hospital or rehab experiences, with NorBella serving as a comforting, stabilizing next step. Specific examples include a mom whose cognitive function declined over time but who benefited from a supportive care team, and a brother who found the setting to be a good fit with easy staff communication. The testimonials highlight not only the practical aspects of care but the emotional support families receive: honest, respectful, and trustworthy interactions that extend beyond routine care to address family concerns and transition needs.
Memory care is addressed with particular care, described as an integrated part of the same small-boutique environment. A family notes the ability to access dedicated memory care services within the same intimate setting, where staff take time to engage residents and help them maintain routines, social connections, and a sense of familiarity. The overall tone is that NorBella prioritizes dignified care and meaningful engagement for residents with memory-related needs, helped by a team that communicates well, respects resident preferences, and fosters a warm, homelike atmosphere.
Despite the overwhelmingly positive sentiment, one reviewer presents a notably critical experience focused on after-hours access and operational responsiveness. This account describes challenges with entering the building after 4:30 or 5:00, including a malfunctioning intercom and a perception that nurses were not always at their stations, which led to significant waiting and frustration. The reviewer shares that attempts to call or ring the door button were not reliably answered, leaving them feeling unsupported and compelled to rearrange their schedule. The feedback, while specific and sharp, is framed as a problematic pattern rather than a universal experience, and it serves as a reminder that even much-praised facilities can encounter gaps in after-hours responsiveness and technology reliability. The reviewer ends with strong language about their experience and mentions a broader sense of dissatisfaction with how issues were handled, though this stands apart from the typically glowing portrayals in the rest of the collection.
Taken together, the collection of narratives paints NorBella Prior Lake as a beloved, well-regarded community that many families turn to for a combination of small-scale charm, compassionate care, and active, engaging living. The personal touch from leadership - Abby and Sarah, along with the broader team of nurses, chefs, and activity coordinators - comes through as a defining strength. The facility's boutique size, single-level design, and quiet rural setting contribute to an environment where residents can feel at home, maintain independence where possible, and receive attentive, respectful care. For guardians, families, and professionals evaluating care options, NorBella is repeatedly presented as a worthwhile choice that tends to deliver reliable communication, meaningful activities, and a thriving sense of community - despite the rare hiccup in after-hours service noted by one reviewer.
40 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Norbella Senior Living is an assisted living community located in the beautiful town of Prior Lake, MN. Our community offers a range of amenities and care services to ensure that our residents have everything they need for a comfortable and enjoyable living experience.
In terms of amenities, residents can enjoy access to cable or satellite TV in their fully furnished apartments. They also have access to a dining room where delicious and nutritious meals are served. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette. Additionally, residents can relax and enjoy the outdoors in our garden or outdoor spaces. We also provide Wi-Fi/high-speed internet and telephone services to keep our residents connected with their loved ones.
Our dedicated staff is available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our team also ensures that residents receive their prescribed medications on time through our medication management program. We prioritize mental wellness by offering a specialized program focused on promoting emotional well-being.
At Norbella Senior Living, we understand that everyone has unique dietary needs. Therefore, we offer special dietary restrictions options for our residents. Our attentive staff takes care of meal preparation and service according to specific dietary requirements such as diabetes diets or other special dietary restrictions.
We also offer transportation arrangements for medical appointments and can arrange transportation for visits to doctors' offices nearby. For those who prefer staying close to home, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship conveniently located nearby.
In addition to providing essential care services and amenities, Norbella Senior Living believes in fostering an engaging social environment for our residents. We offer resident-run activities where individuals can connect with others who share similar interests. Our scheduled daily activities ensure there is always something fun and meaningful happening within the community.
Come join us at Norbella Senior Living, where we prioritize the well-being and comfort of our residents in a supportive and vibrant environment.
Norbella Senior Living Prior L is located at 4285 Fountain Hill Drive Ne, Prior Lake, MN 55372 in Scott County, Minnesota
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
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