Upend Home Health Care in St. Paul, MN

1698 Beech Street, St. Paul, MN 55106

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
83
4 stars
14
3 stars
1
2 stars
0
1 stars
2

Assisted Living

Overall Review of Upend Home Health Care

Pros

  • pro They are organized and have great staffing.
  • pro The staff are friendly, professional, and thorough.
  • pro They provide quick responses and resolve issues efficiently.
  • pro They demonstrate care and compassion, treating clients like family.
  • pro They foster a welcoming, supportive environment for both clients and staff.
  • pro They are reliable and responsive partners in care, always available when needed.
  • pro They communicate clearly and keep documentation organized for easy access.
  • pro They care about their employees, offering respectful, supportive workplaces and opportunities for growth.

Cons

  • pro Kimberly from HR is very rude. She doesn't answer voicemails or call people back. Very unprofessional.
  • pro Several paychecks arrive late or not at all, with one reviewer going a full month without pay, which was extremely frustrating.

Review

Upend Home Health Care in St. Paul is best suited for families seeking reliable, in-home PCA and nursing support delivered with a warm, practical touch. This community shines for loved ones who want to stay at home but need daily assistance, clear communication, and a care team that feels approachable and dependable rather than distant. The reviews consistently highlight organized intake, thorough guidance through paperwork, and staff who treat families like partners. For seniors who prize a responsive front-end experience and a culture that values courteous, professional caregivers, Upend shows up with substance: organized processes, quick problem-solving, and a friendly, supportive atmosphere that makes daily care feel seamless.

There are realities to consider, however, that may tilt the decision for some families toward alternatives. A minority of reviewers report administrative wrinkles that can affect smoothness in the short term. Paychecks and care-plan processing, in particular, have produced delays or confusion in a few cases. One reviewer also notes a negative interaction with HR, signaling that not every administrative touchpoint delivers the same level of warmth or responsiveness. For families where flawless payroll reliability, perfectly predictable HR communication, or frictionless onboarding are non-negotiables, it's prudent to probe these systems deeply before committing.

The strongest pros work hand in hand with the central mission of in-home care: genuine responsiveness, organized operations, and a culture that supports both patients and the caregivers who serve them. Staff are described as friendly, professional, and fast to answer questions, with multiple accounts of thorough guidance through every step of the process. The organization appears to invest in its people - training is thorough, partners are easy to work with, and office staff consistently demonstrates a calm, capable approach. For families seeking dependable day-to-day care with predictable scheduling and a clear line of communication, these strengths create tangible peace of mind.

Culture and compatibility emerge as especially meaningful advantages. A number of reviews celebrate a respectful, family-like ethos and a culturally aware approach that feels inclusive and attentive to both patients and their caregivers. This matters when the goal is to keep a loved one safe and engaged at home, and when families value a staff that feels like an extension of the household. The consistently positive tone about relationships - between families and care teams, and among staff - suggests that Upend can deliver not just hands-on care, but a trusted partnership in navigating what can be a complex health journey.

That said, the unavoidable caveat about administrative friction should be addressed upfront. Families should request a dedicated care coordinator from day one, and insist on a transparent, written description of payroll timelines and HR contacts. Confirm how issues are escalated, who serves as the go-to for scheduling, and what guarantees exist for timely pay and plan updates. When possible, talk to current clients or family members about how concerns were resolved and what restoration steps followed any hiccup. This diligence minimizes the risk that small administrative snags color the overall experience.

In the end, Upend Home Health Care emerges as a practical, capable choice for most families evaluating in-home care in the St. Paul area. The blend of organized operations, responsive staffing, and a culture that treats both patients and caregivers with respect creates a strong foundation for reliable daily care. The potential headaches lie in administration and payroll consistency, not in caregiving fundamentals. For those who prioritize a hands-on, home-centric service with a community feel - and who are willing to engage clearly with HR and care coordination - Upend offers a dependable path to maintaining independence at home. A guided visit and candid conversations about processes will confirm whether this provider aligns with the specific pace and expectations of the family's caregiving journey.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (11 miles away) Minneapolis-St Paul International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Located in the vibrant city of St. Paul, MN, Upend Home Health Care offers a warm and inviting assisted living community for seniors seeking a comfortable and supportive environment. Our well-appointed facility is fully furnished and features amenities such as a dining room, outdoor space, and Wi-Fi/high-speed internet access.

At Upend Home Health Care, we understand the importance of personalized care. Our compassionate staff is available to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management and coordination with health care providers to ensure our residents receive the best possible care.

With an emphasis on maintaining a healthy lifestyle, we provide special dietary restrictions and diabetes diet options for those with specific nutritional needs. Our dedicated team takes care of meal preparation and service so that residents can enjoy delicious and nutritious meals without any worries.

We understand that socialization and engagement are essential for overall well-being. That's why we offer scheduled daily activities to keep our residents active and entertained. Whether it's participating in group exercises or enjoying cultural events, there is always something exciting happening at Upend Home Health Care.

Convenience is key at our assisted living community. With nearby parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals within close proximity, residents have easy access to everything they need for a fulfilling lifestyle.

If you or your loved one are looking for an exceptional assisted living community in St. Paul that combines comfort, personalized care services, engaging activities, and convenient amenities – look no further than Upend Home Health Care.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (3.1 miles)
  • Mix Compounding Pharmacy (3.6 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.6 miles)

Restaurants

  • White Castle (1.9 miles)
  • Taco John's (2.3 miles)
  • The Bulldog Lowertown (3 miles)
  • Taco Bell (3.2 miles)
  • Citizen Supper Club (3.3 miles)
  • McDonald's (3.4 miles)
  • Karen Thai food (3.5 miles)

Places of Worship

  • Transfiguration Catholic Church (2.3 miles)
  • St Jerome Elementary School (3.7 miles)
  • Cathedral of St Paul (4.1 miles)
  • St George Greek Orthodox Church (6 miles)

Parks

  • Flicek Park (2.8 miles)
  • Rotary Park (3.7 miles)
  • Harvest Park (3.8 miles)
  • Eastside Park (3.9 miles)
  • Casey Lake Park (4.1 miles)
  • Hazelwood Park (4.2 miles)
  • Legacy Pines Park (4.9 miles)

Transportation

  • Union Depot (3 miles)

Physicians

  • Healthpartners Clinics (3.1 miles)
  • HealthPartners Clinic (3.2 miles)
  • West Side Community Health Services (3.3 miles)
  • David Thao, MD (3.7 miles)
  • Aris Clinic (3.7 miles)
  • Dakota Medical Solutions (3.7 miles)
  • Eric Thomas Becken (3.8 miles)

Hospitals

  • Regions Hospital Burn Center (3.2 miles)
  • St Joseph's Hospital-St Paul (3.6 miles)
  • Woodwinds Health Campus-Woodbury (3.8 miles)
  • United Hospital Joint Relacement Center (4.2 miles)
  • St John's Hospital-Maplewood (4.6 miles)

Theaters

  • Alamo Drafthouse Woodbury (5.1 miles)
  • Oakdale Cinema Oakdale, Mn (5.5 miles)
  • AMC Inver Grove 16 (6.6 miles)

Cafes

  • Starbucks (5.9 miles)
  • Groundswell (6.3 miles)
  • Starbucks (6.3 miles)

Frequently Asked Questions

Where is Upend Home Health Care?

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