Summit Hill Senior Living

Pros

• The staff at Summit Hill Senior Living is described as friendly, knowledgeable, and caring, providing excellent service to residents and their families.
• The food served at the facility has received high praise for its quality and variety, with many visitors expressing satisfaction with the meals available.
• The tour experience was positive, with visitors feeling reassured and welcomed by the inviting atmosphere of the building.
• Several families appreciated the prompt response from nursing staff during medical emergencies, highlighting their commitment to resident care.
• Residents have reported enjoying a clean and well-maintained environment within their apartments and common areas.
• Many reviews note that residents feel safe and secure in the facility, contributing to their overall happiness.
• Families express confidence in the activities offered at Summit Hill Senior Living, which help keep residents engaged and socialized.
• Positive experiences regarding move-in processes were mentioned, suggesting a smooth transition for new residents.

Cons

• The facility did not fulfill its contract obligations and has failed to provide essential services like bathing, laundry, and bed-making since the resident moved in.
• There are concerns about late medication administration and overall staff turnover, indicating potential issues with care consistency.
• The building shows signs of poor renovation, including old windows that let in cold air and leak during rainstorms, creating an uncomfortable living environment.
• Several reviews highlighted the musty smell in certain areas of the building, suggesting cleanliness issues.
• Issues such as bed bugs persisted for months without adequate resolution from management, leading to residents moving out.
• Complaints about the nursing staff lacking proper training and compassion raised concerns about the quality of care provided to residents.
• Residents reported that communication regarding maintenance issues was inadequate and promises for improvements were rarely kept.
• There are safety concerns regarding the surrounding area where the facility is located, contributing to apprehensions about resident security.

Review

Summit Hill Senior Living presents a contrasting image through the experiences shared by various residents and their families. On one hand, the facility is praised for its inviting atmosphere, friendly staff, and a range of activities that cater to seniors. Visitors often highlight the well-maintained grounds and spacious rooms that provide a sense of comfort and home-like charm. For example, one reviewer appreciated the large calendar of activities available for residents and noted the presence of common areas equipped with kitchens—a feature that supports independence in meal preparation for those with specific dietary needs.

However, beneath this positive exterior lies a series of significant concerns that many have raised about the quality of care provided at Summit Hill. Several reviews expressed deep dissatisfaction regarding management practices, particularly concerning adherence to contractual obligations. One resident voiced frustration over unmet service agreements, claiming that essential services like laundry and housekeeping were neglected since their move-in date. Compounding these issues is feedback on food quality; while some visitors rave about delicious meals offered during visits, others condemn the meal preparation process as primarily reheated pre-cooked items lacking in freshness.

Further compounding dissatisfaction are reports concerning staff turnover and inadequate training levels among caregivers. Many family members of residents observed that nursing staff appeared to lack sufficient compassion and responsiveness to urgent medical situations. One reviewer detailed an instance where their loved one's medical emergency was handled swiftly by a nurse but lamented ongoing issues regarding transparency related to costs presented by marketing personnel—notably hinting at misrepresentation during initial inquiries.

In addition to care-related complaints, structural deficiencies within the building were pointedly criticized. Some residents reported that despite being marketed as recently renovated from a former hotel, many elements reflect poor craftsmanship—the windows let in cold drafts during winter while leaking water during rainstorms. Others echoed sentiments around musty odors present in certain areas along with outdated elevator systems that frequently malfunctioned, raising concerns about overall safety within the facility.

Moreover, there are unsettling anecdotes involving pest control failures. One long-term resident described enduring bedbug infestations for several months before relocating due to what they perceived as inadequate response from management. As this narrative unfolds across multiple reviews—indicating systemic issues rather than isolated incidents—it paints a picture of discontent among current residents feeling trapped in less than ideal living conditions.

Despite these negative accounts, some families remain optimistic about their relatives' experiences within Summit Hill Senior Living. They cite instances of attentive caregiving where nursing staff acted promptly in emergencies or welcomed family visits cordially—highlighting an inconsistent experience between different facets of care rendered throughout the facility's overall operation.

Ultimately, while Summit Hill has its supporters celebrating its community spirit and culinary offerings complemented by inviting decorum reminiscent of home life, it simultaneously grapples with criticisms surrounding management structure, maintenance problems endemic to aging facilities masquerading as modernized living spaces—all potentially jeopardizing residents' well-being and comfort over time if not adequately addressed.

This area of St. Paul, Minnesota offers convenient access to essential amenities for senior living. There are several pharmacies within a short distance, including Walgreens and CVS, ensuring easy access to medications and healthcare supplies. Numerous dining options such as Taco John's, Chick-Fil-A, and The Tavern Grill provide a variety of choices for meals. Places of worship such as Transfiguration Catholic Church and St George Greek Orthodox Church cater to spiritual needs. Medical services are readily available with clinics like Aris Clinic and physician offices like Dakota Medical Solutions nearby. Hospitals in the vicinity include Woodwinds Health Campus-Woodbury and Regions Hospital Burn Center for any healthcare emergencies. In addition, there are several parks for leisurely walks and outdoor activities, as well as theaters like Alamo Drafthouse Woodbury for entertainment options. Overall, this area offers a well-rounded environment with convenient amenities for senior residents to enjoy a comfortable lifestyle.

Pharmacies

• Walgreens (0.1 miles)
• Walgreens (2 miles)
• Mix Compounding Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.4 miles)

Restaurants

• Taco John's (2.2 miles)
• White Castle (2.6 miles)
• Taco Bell (3 miles)
• The Bulldog Lowertown (3.2 miles)
• Chick-Fil-A (3.3 miles)
• Wild Boar Bar and Grill Oakdale (3.3 miles)
• The Tavern Grill (3.4 miles)

Places of Worship

• Transfiguration Catholic Church (2.3 miles)
• Cathedral of St Paul (4.2 miles)
• St Jerome Elementary School (4.4 miles)
• Five Oaks Community Church (6 miles)
• St George Greek Orthodox Church (6.1 miles)

Physicians

• Aris Clinic (3 miles)
• Eric Thomas Becken (3.1 miles)
• West Side Community Health Services (3.1 miles)
• Dakota Medical Solutions (3.2 miles)
• David Thao, MD (3.5 miles)
• Healthpartners Clinics (3.8 miles)
• HealthPartners Clinic (3.9 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (3.1 miles)
• Regions Hospital Burn Center (3.5 miles)
• St Joseph's Hospital-St Paul (3.8 miles)
• United Hospital Joint Relacement Center (4.3 miles)
• St John's Hospital-Maplewood (5.3 miles)

Transportation

• Union Depot (3.1 miles)

Parks

• Flicek Park (3.6 miles)
• Eastside Park (3.9 miles)
• Rotary Park (4.2 miles)
• Harvest Park (4.5 miles)
• Casey Lake Park (4.8 miles)
• Roosevelt Field (4.9 miles)
• Ojibway Park (4.9 miles)

Theaters

• Alamo Drafthouse Woodbury (4.7 miles)
• Oakdale Cinema Oakdale, Mn (6 miles)
• AMC Inver Grove 16 (6.1 miles)

Cafes

• Starbucks (5.9 miles)
• Starbucks (6 miles)
• Groundswell (6.6 miles)