Help Home Care in St Paul, MN

99 Lyon Street, St Paul, MN 55106

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
83
4 stars
14
3 stars
1
2 stars
0
1 stars
2

Assisted Living

Overall Review of Help Home Care

Pros

  • pro The staff are friendly, professional, and caring.
  • pro The organization is well organized with great staffing.
  • pro The service is quick, responsive, and thorough in helping clients.
  • pro Hmong Home Health Care is honest and treats patients and caregivers like family.
  • pro The employees are easy to work with and helpful.
  • pro HHHC provides thorough training and the resources needed to perform jobs well.
  • pro Customers would highly recommend HHHC to others for caregiving services.

Cons

  • pro Kimberly from HR is very rude; she doesn't answer voicemails or return calls, which is unprofessional.
  • pro Paychecks sometimes arrive late or not at all, causing frustration.
  • pro The reviewer has not received a paycheck for three months, due to processing issues.

Review

This community is best suited for families in the St. Paul area who want culturally aware, hands-on home health and personal care with a strong emphasis on organized operations, responsive communication, and a family-like care culture. The feedback consistently centers on PCA-style supports delivered by a stable, approachable team, with front-end processes that move smoothly and staff who are genuinely attentive to both patients and their families. It works especially well for loved ones who need daily assistance, mobility support, reminders for medications, and steady, predictable contact with the same group of caregivers who feel like reliable partners in care.

The strongest positives come from how organized and responsive the operation remains. Families report that the front desk and intake flow are efficient, with staff guiding them through paperwork without rushing, answers provided promptly, and an overall sense that issues are resolved quickly. Time sheets and scheduling questions are handled with speed and clarity, reducing the friction that too often accompanies care coordination. The care team is described as friendly, professional, and easy to work with, creating a calm, low-stress experience for caregivers at home. This efficiency and courtesy extend to ongoing communication, where updates and problem resolution feel consistent rather than episodic.

A clear cultural orientation also stands out as a defining advantage. The reviews repeatedly highlight a sense of "extended family" care, with caregivers and office staff who are empathetic, patient, and willing to go the extra mile to make sure patients are safe and at ease. The organization's commitment to training and respectful treatment of employees translates into reliable, compassionate care for clients. Families note the presence of caring professionals who can navigate family dynamics and complex needs with sensitivity, and many long-time clients speak to a stable, familiar team that remains engaged over years. This cultural alignment makes a substantial difference for elders who thrive with consistency and personal connection.

But there are notable caveats that prospective purchasers should weigh. A small subset of reviews points to payroll and HR-related frustrations, including delayed paychecks and occasional communication gaps with HR staff. While these appear as outliers relative to the overall high satisfaction, they represent a real consideration for families who depend on timely compensation for caregivers or who want airtight administrative reliability. One reviewer also flagged a specific instance of perceived friction with a HR contact. These instances do not dominate the experience, but they can influence the experience of payroll-dependent caregivers and thus merit careful inquiry during any decision process.

Despite those drawbacks, the balance of pros tends to offset the cons for most families. The combination of highly engaged staff, extensive organizational systems, proactive problem-solving, and strong cultural compatibility creates a dependable, person-centered service model. The community's long track record, frequent updates, and caregiver-focused culture translate into a level of continuity and warmth that is often hard to find in other home-care options. For families prioritizing steady companionship for a loved one and a partner-like care approach, this provider offers substantial value and emotional reassurance.

For families evaluating options in St. Paul, this agency deserves careful consideration, with a couple of explicit cautions. If payroll reliability and HR responsiveness are mission-critical - for instance, when caregiver compensation impacts service continuity - request detailed explanations of payroll timelines and escalation steps during a first meeting. If care needs exceed PCA level support or require deeper medical oversight, compare how other providers integrate nursing services and care management. In the right circumstances, a meet-and-greet with the team can confirm the strong fit: a culture of respect, a track record of prompt answers, and a demonstrated commitment to keeping care consistent and compassionate over time.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Help Home Care, a premier assisted living community located in St. Paul, MN. Our community is designed to provide a comfortable and caring environment for seniors who require assistance with their daily living activities.

At Help Home Care, we offer a range of amenities to ensure that our residents have everything they need for a fulfilling and enjoyable lifestyle. Each apartment is fully furnished and comes with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for convenience. Our outdoor space and garden provide a peaceful retreat for residents to relax and enjoy nature. Housekeeping services are provided to ensure that our residents' living spaces are always clean and tidy.

We understand the importance of personalized care, which is why our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with health care providers to coordinate medical care and medication management for our residents. Our mental wellness program focuses on promoting emotional well-being through various engaging activities.

Dining at Help Home Care is catered to individual dietary needs and restrictions. Our expert chefs prepare delicious meals that accommodate special dietary requirements such as diabetic diets. Residents can enjoy their meals in our dining room or have them served in their apartments.

To keep our residents active and engaged, we offer resident-run activities as well as scheduled daily activities that cater to various interests. Whether it's participating in group exercises or joining social events, there is always something exciting happening at Help Home Care.

Convenience is key at Help Home Care, with numerous amenities available nearby. There are six parks for residents to explore and enjoy the outdoors. Nine pharmacies ensure that medication needs are easily met. With 11 physicians in close proximity, access to healthcare is readily available. Additionally, there are 17 restaurants nearby for dining options beyond what our community offers. Transportation arrangements can be made for medical appointments through the transportation service available within the vicinity.

The well-being and happiness of our residents are our top priorities at Help Home Care. With our comprehensive care services, comfortable amenities, and convenient location, we strive to provide a supportive and vibrant community for seniors in St. Paul, MN.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.5 miles)
  • Walgreens (3.7 miles)
  • Mix Compounding Pharmacy (3.9 miles)
  • CVS Pharmacy (4.2 miles)
  • CVS Pharmacy (4.7 miles)

Physicians

  • West Side Community Health Services (2.6 miles)
  • Dakota Medical Solutions (2.7 miles)
  • Aris Clinic (3 miles)
  • Eric Thomas Becken (3 miles)
  • David Thao, MD (4 miles)
  • Entira Family Clinics-West St Paul (4 miles)
  • Healthpartners Clinics (4.2 miles)

Restaurants

  • Taco John's (2.6 miles)
  • The Bulldog Lowertown (2.9 miles)
  • White Castle (3.1 miles)
  • Citizen Supper Club (3.1 miles)
  • Burger Time (3.3 miles)
  • Chick-Fil-A (3.4 miles)
  • Taco Bell (3.4 miles)

Transportation

  • Union Depot (2.8 miles)

Places of Worship

  • Transfiguration Catholic Church (2.8 miles)
  • Cathedral of St Paul (3.9 miles)
  • St Jerome Elementary School (4.5 miles)
  • St George Greek Orthodox Church (5.8 miles)
  • Five Oaks Community Church (5.9 miles)

Hospitals

  • Woodwinds Health Campus-Woodbury (3.1 miles)
  • Regions Hospital Burn Center (3.3 miles)
  • St Joseph's Hospital-St Paul (3.5 miles)
  • United Hospital Joint Relacement Center (3.9 miles)
  • St John's Hospital-Maplewood (5.8 miles)

Parks

  • Flicek Park (3.9 miles)
  • Eastside Park (4.4 miles)
  • Roosevelt Field (4.4 miles)
  • Rotary Park (4.7 miles)
  • Ojibway Park (4.9 miles)
  • Harvest Park (4.9 miles)
  • Casey Lake Park (5.2 miles)

Theaters

  • Alamo Drafthouse Woodbury (5 miles)
  • AMC Inver Grove 16 (5.5 miles)

Cafes

  • Starbucks (5.7 miles)
  • Starbucks (6.1 miles)
  • Groundswell (6.3 miles)

Frequently Asked Questions

Where is Help Home Care?

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