Phalen Shores Apartments

Pros

• The apartments are lovely, providing a clean and pleasant living environment.
• The staff is friendly and hospitable, offering a welcoming atmosphere for residents.
• The inclusion of heat in the rent adds convenience for residents.
• The apartments are well-maintained and visually appealing.
• Residents appreciate the cleanliness of the building and common areas.

Cons

• There are numerous crimes occurring in and around the building, causing concern for residents.
• Cars have been broken into, and personal belongings, including tools and an ATV, have been stolen.
• The staff does not seem to care about resolving the security issues reported by residents.
• Residents feel unsupported by the management regarding crime-related problems.
• One resident noted a lack of outdoor space, such as a patio or balcony, which is missed for relaxation and pet enjoyment.

Review

The reviews regarding this apartment building reveal a complex and multifaceted experience for its residents, balancing both positive attributes and significant drawbacks. While some aspects of the property receive praise, particularly in terms of cleanliness and the amenities offered, the overarching theme is marred by serious concerns about safety and security.

One of the critical issues raised by multiple reviewers is the alarming frequency of crime occurring within and around the premises. Residents have reported instances of their vehicles being broken into, with valuable items such as tools and even an ATV being stolen from the underground parking lot. These distressing experiences have prompted individuals to file police reports, highlighting a pattern of insecurity that seems to plague the building. The sentiment among affected residents is one of frustration as they express that management staff appear indifferent or unhelpful in addressing these pressing issues. This lackadaisical response from management has led to a general recommendation against living in this apartment complex, as potential renters may wish to prioritize their safety above all else.

In contrast to these alarming concerns, some residents appreciate certain features within the apartments themselves. The inclusion of heat in rental costs is noted as a beneficial aspect that helps simplify monthly expenses, particularly during colder months. Furthermore, residents mention that while they must pay for electricity and underground parking separately, these charges are deemed manageable considering the overall living experience. The building's cleanliness also receives commendation; many find it well-maintained throughout common areas and individual units alike.

Despite appreciating these practical elements of living in this apartment community, other reviewers have expressed specific desires that remain unmet. For instance, one resident remarked on missing outdoor space—a patio or balcony—to enjoy fresh air or provide a view for their pet cat. Such features can significantly enhance one’s quality of life by offering opportunities for relaxation or engaging with nature without needing to leave home. Although the building itself is described as lovely and functional like an apartment should be, certain residential luxuries like private outdoor spaces are notably absent.

The customer service experience also plays a crucial role in shaping residents’ overall satisfaction with their homes. Many comments highlight interactions with staff as overwhelmingly positive—describing them as friendly and hospitable—which can significantly enhance day-to-day life for tenants seeking assistance or community engagement within their living environment. However, amidst rising security concerns related to criminal activity on-site, even warm customer service cannot fully mitigate feelings of unease among current tenants wondering about safety protocols.

In summary, while there are redeeming qualities associated with living at this apartment complex—such as included heating costs and attentive staff—the persistent reports of crime significantly overshadow these positives. For anyone weighing options on where to reside anxiously contemplating safety versus amenity offerings may find more secure environments elsewhere despite favorable features offered here like cleanliness and pleasant staff interactions.

This area of Saint Paul, Minnesota offers a variety of amenities and conveniences that can cater to the needs of seniors looking for a comfortable and vibrant community. With several parks located within a short distance, residents can enjoy outdoor activities and leisurely strolls. The area also boasts a selection of restaurants offering diverse dining options, as well as places of worship for those seeking spiritual fulfillment. Access to healthcare services is readily available with numerous physicians, pharmacies, and hospitals nearby. Transportation options are convenient with Union Depot providing easy access to public transit. Additionally, cafes and theaters provide opportunities for socializing and entertainment. Overall, this part of Saint Paul offers a well-rounded and convenient living environment for seniors.

Parks

• Flicek Park (1.2 miles)
• Harvest Park (2.6 miles)
• Hazelwood Park (3.2 miles)
• Casey Lake Park (3.5 miles)
• Rotary Park (3.5 miles)
• Legacy Pines Park (3.8 miles)
• Acorn Park (4.1 miles)

Restaurants

• Karen Thai food (1.5 miles)
• White Castle (1.7 miles)
• McDonald's (2.6 miles)
• McCarron's Pub and Grill (2.6 miles)
• The Bulldog Lowertown (2.6 miles)
• McDonald's (3 miles)
• Citizen Supper Club (3.1 miles)

Places of Worship

• St Jerome Elementary School (1.7 miles)
• Cathedral of St Paul (3.5 miles)
• Transfiguration Catholic Church (3.8 miles)
• St George Greek Orthodox Church (5.1 miles)
• Shepherd of the Hills Lutheran Church (6.4 miles)

Physicians

• HealthPartners Clinic (1.9 miles)
• Healthpartners Clinics (2.4 miles)
• Retina Center (2.4 miles)
• Page Graydon T MD (3.5 miles)
• Jacobs Carol RN (3.5 miles)
• West Side Community Health Services (3.7 miles)
• Northern Lights Pediatric & Adolescent Medicine (4.7 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.8 miles)
• Walgreens (3.9 miles)
• Walgreens (4.3 miles)

Hospitals

• Regions Hospital Burn Center (2.5 miles)
• St Joseph's Hospital-St Paul (3 miles)
• St John's Hospital-Maplewood (3.5 miles)
• United Hospital Joint Relacement Center (3.7 miles)
• Woodwinds Health Campus-Woodbury (5.8 miles)

Transportation

• Union Depot (2.7 miles)
• Minnesota State Fair Transit Hub (5.8 miles)

Cafes

• Groundswell (5 miles)
• Starbucks (5.1 miles)
• Starbucks (6.7 miles)

Theaters

• Oakdale Cinema Oakdale, Mn (5.4 miles)
• AMC Rosedale 14 (5.8 miles)