Express Home Health Care in St Paul, MN

1148 Arcade Street, St Paul, MN 55106

For more information about senior living options: (844) 490-3973

4.8 from 77 reviews
5 stars
64
4 stars
11
3 stars
1
2 stars
0
1 stars
1

Assisted Living

Overall Review of Express Home Health Care

Pros

  • pro They are professional, kind, and communicate well.
  • pro The staff are very helpful and friendly, delivering excellent customer service.
  • pro They provide great services to seniors and children with disabilities to help them remain independent; they are friendly and easy to work with as a team.
  • pro They keep paperwork organized for PCAs and respond quickly to problems.
  • pro They offer knowledgeable, dedicated care and are eager to help; highly recommended.
  • pro They are wonderful and helpful, and they show appreciation to PCAs.
  • pro They respond quickly when help is needed.
  • pro They have great staff and professional-quality service.
  • pro Their nurses frequently check in on clients.
  • pro The staff are nice, friendly, and easy to work with, with strong communication.

Cons

  • pro Stay away from these people. They scam and cheat their employees. They lied and forged documentation about care to their clients. They should be investigated and shutdown.

Review

Express Home Health Care in St. Paul is best suited for seniors and adults with disabilities who want dependable, home-based PCA support and a care team that treats independence as the core goal. The service shines when families need a warm, organized operation with proactive communication and a seamless office-to-field coordination. For those who value a stable, friendly staff, clear policies, and the ability to keep loved ones at home without constant care-management drama, this agency delivers. The reviews repeatedly highlight organized scheduling, helpful caregivers, and a culture that makes the care experience feel smooth rather than chaotic.

Consider alternatives if the primary need is a deeper clinical footprint or ironclad guarantees around payroll and documentation. A single, highly negative post alleging fraud and forged documentation cannot be ignored, even if it stands out as an outlier in a sea of favorable feedback. Families must verify credentials, request current client references, and review contracts thoroughly before committing. For clients requiring round-the-clock nursing oversight or more intensive medical management, a larger, clinically focused home-health provider may offer the necessary supervision and formal escalation paths. In short, Express Home Health Care excels at PCA-led, home-based support, but it may not be the right fit where stringent clinical guarantees are non-negotiable.

On the strengths side, the staff are consistently described as professional, patient, and easy to work with. Communication is repeatedly praised as prompt, thorough, and accessible across multiple channels, with office and field teams coordinating smoothly. Scheduling is notably flexible, and problems are resolved quickly, which lowers the stress of arranging care for a loved one. The nurses' regular check-ins reinforce a sense of continuity, while the overall culture - supportive, respectful, and organized - gives families confidence that the care plan will be followed. Small gestures, like appreciation for PCAs and responsive service, reinforce trust in the operation day to day.

Where the operation can stumble, a few reviews flag occasional unclear communication and some scheduling or payroll questions. Yet Express Home Health Care addresses those concerns by offering multiple timesheet submissions (email, mail, or walk-in), step-by-step onboarding, and clear directions on how the system functions. The office staff are described as approachable and timely, with a track record of keeping issues from slipping into actual care gaps. For families seeking predictability, the combination of established processes and a broad support network in the agency tends to prevent major disruptions, maintaining steady care even when small hiccups occur.

A practical decision framework emerges from the experience: request a dedicated care coordinator and a defined nursing oversight plan, and insist on a written, evolving care plan with measurable milestones. Ask for current client references, verify state licensure and caregiver background checks, and confirm a robust backup staffing plan for holidays and vacancies. Clarify the timesheet process, billing cycle, and any administrative fees up front. Establish escalation protocols - what happens if a caregiver is unavailable or a change in condition occurs - and ensure there is a clear path for updating care plans as needs shift. With these assurances in place, Express Home Health Care proves to be a reliable, long-term home-care partner.

Bottom line: Express Home Health Care stands out as a practical, well-regarded option for home PCA support in St. Paul, backed by communicative staff, flexibility, and a culture focused on keeping clients safely at home. It is an especially strong match for families prioritizing ease of use, responsive problem-solving, and consistent, friendly care that preserves independence. Those who require intensive clinical oversight or have significant concerns about payroll integrity should compare alternatives and demand concrete guarantees before committing. For most families, the positives - clear communication, organized operations, and caregiver reliability - far outweigh the concerns, making this agency a confident recommendation for home-based senior and disabled-care needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Express Home Health Care in St Paul, MN is an exceptional assisted living community that provides a wide range of amenities and care services to ensure the comfort and well-being of our residents.

Our fully furnished apartments offer all the comforts of home, with the added convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals in our dining room, prepared by our professional staff who are happy to accommodate special dietary restrictions. For those who prefer to cook their own meals, our apartments also feature kitchenettes.

We understand the importance of maintaining an active and engaged lifestyle, which is why we offer a variety of activities for our residents to enjoy. Our resident-run activities and scheduled daily activities provide opportunities for socialization and entertainment.

At Express Home Health Care, we prioritize the health and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that each resident receives personalized care tailored to their unique needs. Our mental wellness program focuses on promoting emotional well-being.

To make life easier for our residents, we offer move-in coordination services and transportation arrangements for medical appointments. In addition, there are various amenities nearby including cafes, parks, pharmacies, restaurants, places of worship and hospitals.

Overall, Express Home Health Care in St Paul, MN is a warm and welcoming assisted living community that offers comfortable accommodations, personalized care services,and a vibrant community atmosphere for seniors seeking a supportive environment where they can thrive.

Nearby Places of Interest

Restaurants

  • Karen Thai food (1.5 miles)
  • The Bulldog Lowertown (2.1 miles)
  • White Castle (2.2 miles)
  • Citizen Supper Club (2.5 miles)
  • McCarron's Pub and Grill (2.6 miles)
  • Cossetta's Italian Market & Pizzeria (2.9 miles)
  • McDonald's (3 miles)

Parks

  • Flicek Park (1.7 miles)
  • Harvest Park (3.1 miles)
  • Hazelwood Park (3.7 miles)
  • Rotary Park (4 miles)
  • Casey Lake Park (4.1 miles)
  • Como Park (4.2 miles)
  • Acorn Park (4.3 miles)

Places of Worship

  • St Jerome Elementary School (1.8 miles)
  • Cathedral of St Paul (2.9 miles)
  • Transfiguration Catholic Church (4.1 miles)
  • St George Greek Orthodox Church (4.6 miles)
  • WW Studio (6.2 miles)
  • Shepherd of the Hills Lutheran Church (6.6 miles)

Hospitals

  • Regions Hospital Burn Center (2 miles)
  • St Joseph's Hospital-St Paul (2.5 miles)
  • United Hospital Joint Relacement Center (3.1 miles)
  • St John's Hospital-Maplewood (4 miles)
  • Woodwinds Health Campus-Woodbury (5.8 miles)

Transportation

  • Union Depot (2.2 miles)
  • Minnesota State Fair Transit Hub (5.4 miles)

Physicians

  • HealthPartners Clinic (2.4 miles)
  • Retina Center (2.9 miles)
  • Healthpartners Clinics (2.9 miles)
  • West Side Community Health Services (3.2 miles)
  • Page Graydon T MD (4 miles)
  • Jacobs Carol RN (4 miles)
  • Dakota Medical Solutions (4.6 miles)

Pharmacies

  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.1 miles)

Cafes

  • Starbucks (4.6 miles)
  • Groundswell (4.6 miles)
  • Roundtable Cof (6.5 miles)

Theaters

  • AMC Rosedale 14 (5.7 miles)
  • Oakdale Cinema Oakdale, Mn (6 miles)

Frequently Asked Questions

Where is Express Home Health Care?

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Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.