Information last verified:
1105 Hazel Street N, St Paul, MN 55119
For more information about senior living options: (844) 490-3973
The facility is nice. Grandmothers living there are well taken care of. Staffing is absolutely amazing, and residents have had no problems since the new director, Alvin, arrived. Alvin has brought in nice, caring people to take care of residents. Things have improved substantially since moving in. The facility has fantastic teamwork and creates a phenomenal atmosphere for residents, families, and staff.
The reviewer notes chronic poor staffing and no dietitian, resulting in meals that don’t meet residents’ health needs. Residents report theft among peers, with items stolen from apartments and unfixed door hinges left for months. A sister’s room was described as filthy, with stinky conditions, yellow sheets, feces behind the toilet, and two weeks without hot water. The reviewer says the facility is horrendous, with multiple instances of no staff present and residents having to let people in. Online posts raised concerns about cleanliness, suggesting unannounced visits before choosing the facility. The facility is described as disgusting and in need of investigation. Phone service rarely works, staff are rude, and records requests are often refused due to understaffing. The facility has ongoing understaffing and questionable care quality; a resident was removed after only a month under horrendous circumstances. There is a cockroach and mice infestation, a rancid smell of urine and feces, stained carpets, and meals that are cold. New ownership is said to care only about money and to treat residents poorly. Translators are unavailable for non-English speakers, supplies are limited, and there is no COVID screening for visitors, compromising safety.Sunlight Services - Hazel Seni in St. Paul is best suited for families that prioritize hands-on oversight and leadership-driven improvement, and are prepared to evaluate care quality on an ongoing basis. When the staffing is functioning, residents experience attentive caregivers and a director who has demonstrated a willingness to adjust team dynamics. This setting can work for seniors who don’t demand flawless day-to-day perfection but do require responsive staff and a visible commitment from leadership. The caveat is clear: consistency varies, and a steady, high-quality experience is not guaranteed based on current broader feedback.
Alternatives should be considered for families whose non-negotiables include pristine cleanliness, unwavering safety, transparent administration, and reliable, error-free operations. The strongest red flags in the reviews center on infestations, maintenance delays, broken doors, and frequent staffing turnover, all of which undermine basic safety and comfort. For non-English speakers, the lack of translation support is another practical barrier. If a resident requires a dedicated dietitian and personalized meal planning to accommodate health concerns, note that the facility itself has highlighted the absence of such specialty dietary oversight, suggesting a significant gap for residents with complex nutritional needs.
On the upside, several residents report meaningful improvements when a new director is present and staffing stabilizes. Positive observations about teamwork and care quality indicate real potential when leadership actively manages turnover and rebuilds front-line relationships. These favorable accounts show that the facility can deliver dependable caregiving and a cooperative atmosphere, provided that staffing remains stable and genuinely resident-centered. Yet these benefits are episodic rather than universal, and they do not automatically cancel out the array of systemic concerns that continue to surface across multiple reviews.
The more troubling threads run through maintenance, cleanliness, safety, and administrative responsiveness. Repeated mentions of under-staffing, months-long repair delays, and cleanliness lapses, odor, stained linens, and inconsistent bathing, create a baseline of risk that cannot be ignored. Allegations of pest issues, limited supplies, and inconsistent access to records or records handling further erode trust. Ownership and financial-driven management concerns compound these issues, suggesting that improvements may hinge on ongoing scrutiny and external oversight rather than internal stability alone. In short, conditions appear to swing with leadership presence and staffing rosters, making predictability elusive.
For families actively evaluating care, a disciplined site visit is essential and should be conducted unannounced when possible. Observers should assess how quickly staff respond, inspect living spaces for cleanliness and safety, and review meal quality and the ability to accommodate dietary restrictions. Request access to menus and care plans, confirm medication handling and refrigeration where required, and probe pest control and housekeeping frequencies. Interview multiple staff members and residents about incident reporting, transparency, and the ease of obtaining records. If a current state or ombudsman summary exists, it should inform the decision alongside firsthand on-site impressions rather than relying on reputation or isolated stories.
Bottom line: Sunlight Hazel Seni offers pockets of solid care under proactive leadership, but the breadth of documented concerns makes it a conditional choice. For families able to commit to rigorous supervision, frequent visits, and active negotiation around diet, housekeeping, and safety, it can be workable. For those needing consistent cleanliness, watertight safety, transparent processes, and predictable staffing, alternatives are advisable. The decision hinges on tolerance for variability and the capacity to implement ongoing oversight to ensure that the strongest positives prevail over the persistent negatives.
28 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunlight Services, located in St. Paul, MN, offers a comprehensive range of amenities and care services for seniors seeking a comfortable and supportive assisted living community. Residents can enjoy the convenience of cable or satellite TV, fully furnished accommodations, and access to a beautiful garden and outdoor spaces.
The community provides housekeeping services to ensure that residents can focus on enjoying their time without worrying about household chores. A well-equipped kitchenette is available for those who prefer to prepare their own meals, and there is also a dining room where delicious and nutritious meals are provided.
Sunlight Services understands the importance of maintaining physical and mental wellness. Therefore, they offer 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical care. Medication management is provided to assist residents with their medication schedules.
In addition to offering specialized care services for diabetes management and special dietary restrictions, Sunlight Services takes pride in its mental wellness program. This program aims to support residents' emotional health by providing engaging activities and opportunities for socializing.
Transportation arrangements are available for medical appointments, allowing residents to easily attend necessary healthcare visits. For recreational purposes, the community offers resident-run activities as well as scheduled daily activities to keep residents entertained and socially engaged.
Sunlight Services benefits from its convenient location near various amenities. There are 10 parks nearby where residents can enjoy outdoor activities and nature walks. Pharmacies are easily accessible within the area for any medication needs. Additionally, there are numerous physicians and hospitals nearby for convenient medical care. Residents can also explore nearby restaurants, places of worship, theaters, and transportation options.
Overall, Sunlight Services offers a welcoming environment where seniors can receive personalized care while enjoying a comfortable lifestyle filled with engaging activities and convenient amenities.
Sunlight Services - Hazel Seni is located at 1105 Hazel Street N, St Paul, MN 55119 in Washington County, Minnesota
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