1105 Hazel Street N, St Paul, MN 55119
For more information about senior living options: (844) 490-3973
The facility is nice and residents are well cared for. Staffing is absolutely amazing. Alvin, the new director, has improved staffing and care. The place is fantastic with great teamwork. Since Alvin arrived, staffing and services are fabulous and residents' needs are being taken care of. The facility is building a phenomenal atmosphere for residents, families, and staff.
The facility is described as severely understaffed with high turnover, leading to poor care. A cockroach infestation (and mice) persisted for months with little to no corrective action. Meals do not meet residents' health needs, there is no on-site dietitian, and meals are often cold or inadequately served. Instances of residents stealing from one another are reported, indicating weak security and accountability. Cleanliness and hygiene are described as filthy, with feces behind toilets, yellowed sheets, and strong odors of urine and feces. Maintenance issues persist (e.g., broken doors, no hot water for weeks) and repairs are not promptly addressed. Communication and access to records are problematic, with phones often not working and staff rude or unhelpful. Ownership changes are viewed as prioritizing profit over resident care, leading to a decline in quality.Sunlight Senior Living evokes a wide spectrum of experiences from its residents and their families. On one end, a resident who has been there four years says the facility is well taken care of, praising the staff and especially Alvin, the new director, whose presence is described with warmth and affection. This person emphasizes that the staffing is "absolutely amazing" and that there have been no problems since Alvin arrived, painting a picture of harmony and solid leadership.
Yet, the picture is far from uniform. Another resident, who has been there about two and a half years, describes persistent disappointment rooted in chronic understaffing and high turnover. This review points to a missing dietitian and meals that fail to address varied health needs, noting that meals seem to be prepared for all residents without room for special dietary requirements. Allegations of pantry raids by some staff members, leading to meals being short, add a troubling layer to the chronic staffing concerns. The reviewer even claims that theft among residents is an ongoing problem, including instances of coins being pawned and heaters stolen, with a broken door hinge allegedly left unfixed for months, creating a sense of ongoing neglect and vulnerability.
The facility's governance and oversight are frequently called into question by residents and their families. Several reviews advise prospective residents to consult the Long-Term Care Ombudsman and official state and county records before making a placement decision. The underlying message is one of due diligence: prior investigations and official documentation could reveal patterns of concern that aren't always visible in a casual visit or an advertisement. This sentiment is echoed by another comment urging careful, unannounced visits to assisted living and nursing homes before making a commitment to care, underscoring the importance of firsthand observations to supplement any promotional material.
There are also stark accounts of cleanliness and basic daily living conditions that disturb the overall impression of care. One family member describes a relative's residence as filthy, with unpleasant odors, yellowed sheets, and feces behind the toilet, along with a lack of bathing and no hot water for two weeks. Another set of reviews cites cockroaches and mice, rancid smells, stained carpets, and ongoing shortages of essential supplies like gloves, gowns, and toilet paper. Reports of cold meals upon delivery, limited translators for non-English-speaking residents, and inadequate screening for COVID on visitors further illustrate a pattern of operational struggles that affect safety and comfort.
Communication and administrative responsiveness are flagged as significant pain points in several reviews. Complaints include phone lines that never work, calls going to voicemail, and difficulties obtaining medical records even when a family member is legally entitled to access them. The sentiment is that inquiries are met with delays or refusals, and when problems arise, there is a sense that the facility is not fully aligned with the basic expectations of care and transparency. The combination of understaffing, inconsistent housekeeping, and irregular maintenance appears repeatedly, with claims that the director is rarely in the building and that long-standing staff departures have left gaps that are hard to fill.
Amidst the criticisms, some reviews speak positively about the evolving culture under new leadership. There are repeated statements that staffing and services have become fabalous or wonderful since Alvin arrived, with remarks about a more caring and attentive team that is responsive to residents' needs. A few residents affirm a sense of improved atmosphere and teamwork, suggesting that positive changes can be as real as the negative experiences that others describe. The contrast between these perspectives highlights the complexity of managing a senior living facility where multiple daily realities - care quality, safety, nutrition, housekeeping, and administrative efficiency - coexist and fluctuate.
For anyone considering Sunlight Senior Living for a loved one, the overarching takeaway from these reviews is to approach the decision with caution and thorough due diligence. Visit the facility unannounced, speak with staff and nurses on the floor, observe meal service and cleanliness, and verify records and oversight with outside authorities such as the ombudsman. The stories present a cautionary mosaic: some residents experience compassionate, capable care and supportive leadership, while others encounter serious concerns about staffing, hygiene, safety, and basic services. Given the breadth of experiences, prospective families are encouraged to weigh firsthand observations against what official channels and independent reviews reveal, and to prepare for a wide range of possibilities when choosing a home for a loved one.
28 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunlight Services, located in St. Paul, MN, offers a comprehensive range of amenities and care services for seniors seeking a comfortable and supportive assisted living community. Residents can enjoy the convenience of cable or satellite TV, fully furnished accommodations, and access to a beautiful garden and outdoor spaces.
The community provides housekeeping services to ensure that residents can focus on enjoying their time without worrying about household chores. A well-equipped kitchenette is available for those who prefer to prepare their own meals, and there is also a dining room where delicious and nutritious meals are provided.
Sunlight Services understands the importance of maintaining physical and mental wellness. Therefore, they offer 24-hour supervision along with assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with healthcare providers to ensure that residents receive the necessary medical care. Medication management is provided to assist residents with their medication schedules.
In addition to offering specialized care services for diabetes management and special dietary restrictions, Sunlight Services takes pride in its mental wellness program. This program aims to support residents' emotional health by providing engaging activities and opportunities for socializing.
Transportation arrangements are available for medical appointments, allowing residents to easily attend necessary healthcare visits. For recreational purposes, the community offers resident-run activities as well as scheduled daily activities to keep residents entertained and socially engaged.
Sunlight Services benefits from its convenient location near various amenities. There are 10 parks nearby where residents can enjoy outdoor activities and nature walks. Pharmacies are easily accessible within the area for any medication needs. Additionally, there are numerous physicians and hospitals nearby for convenient medical care. Residents can also explore nearby restaurants, places of worship, theaters, and transportation options.
Overall, Sunlight Services offers a welcoming environment where seniors can receive personalized care while enjoying a comfortable lifestyle filled with engaging activities and convenient amenities.
Sunlight Services - Hazel Seni is located at 1105 Hazel Street N, St Paul, MN 55119 in Washington County, Minnesota
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