720 Viking Drive East, Maplewood, MN 55117
For more information about senior living options: (844) 490-3973
Tex was great, knowledgeable, and very kind. Tex and Pete provided amazing service. Tex helped them get exactly the car they wanted when they needed it. DriveTime had patient and friendly staff who helped them find a car within their price range. Tex was amazing to work with - easy and simple. Mike was friendly, professional, and incredibly helpful. Tex and Steve went above and beyond to ensure everything worked in the car before leaving the lot. Tex is an amazing and friendly person who made them feel at home. Tex did a great job and was awesome. Tex was funny, helpful, and made them feel comfortable and well informed. DriveTime is a great place to get a vehicle, with friendly staff who go above and beyond to help customers, especially Tex. William was very helpful, provided great service, and was very patient.
A reviewer warned others not to purchase from DriveTime and to avoid using the establishment. A reviewer called DriveTime a complete scam, citing multiple issues and poor after-sale support. A reviewer claimed the car lasted only six months before the engine failed at 107,000 miles. A reviewer alleged DriveTime handed out the wrong Carfax report. A reviewer stated the warranty claim was denied and the issues were not covered, leaving them responsible for repairs. A reviewer described the vehicle as unsafe, listing a leaking drive-side strut, pulsating brakes, misalignment, and an unresolved TPMS issue.The collection of reviews paints a dealership experience that is profoundly mixed. On the overwhelmingly positive side, a steady stream of customers sing praises about the people who helped them, the ease of the buying process, and the warmth of the atmosphere. A recurring thread is the standout performance of Tex, who appears in numerous posts as a knowledgeable, friendly, and patient sales associate who goes above and beyond for customers. Several reviewers describe Tex as "amazing," "great," "easy and simple," and "made the experience fun and easy." He is frequently paired with other staffers like Pete, William, and Stephen, who are also praised for their professionalism and helpfulness. The sentiment across these messages is that the staff were patient, explained things clearly, treated customers with respect, and kept the process smooth and stress-free. One reviewer even highlights Tex as someone who "stayed after to help us get our new vehicle," and another notes that Tex "explained everything in words that are relatable and understandable." Mike also receives high marks for his role in guiding customers through the purchase, with several reviewers calling him "friendly, professional, and incredibly helpful." Overall, these accounts describe DriveTime as a place where, when the right staff are involved, the car-buying journey can be quick, easy, and enjoyable, with many customers leaving with a new car and a positive impression of the dealership's culture.
Beyond the specific individuals who are repeatedly highlighted, several reviews emphasize the environment and process: a friendly staff, fast service, and a sense of being taken care of throughout the transaction. The tone in these endorsements is consistently upbeat - customers praise how the team listened, found options within budget, and helped them secure a vehicle they wanted. The recurring endorsement of Tex, in particular, suggests that for many buyers, the right salesperson can turn a potentially stressful experience into something straightforward and pleasant. The sense of a supportive team - Tex together with Pete, William, and others - also emerges as a key factor in why some buyers feel confident recommending DriveTime to friends and family. In this positive frame, the dealership appears to have created an approachable, transparent, and customer-friendly buying atmosphere that many customers remember warmly, sometimes even after the fact.
However, this positive narrative is sharply contrasted by a detailed, emphatic caution issued by another set of customers. One review opens with a bold warning to "STOP AND READ BEFORE PURCHASING FROM THIS ESTABLISHMENT!!!! DO NOT USE!" and proceeds to recount a troubling sequence around a 2018 Honda Accord LX with about 60,000 miles. The writer describes an experience that began with professional impressions but quickly devolved into concerns about the car's condition and the integrity of the buying and warranty processes. They allege that after purchase the car had numerous serious issues: front-end damage requiring multiple panels, a leaking drive-side strut, brakes that pulsate at highway speeds, uneven brake pad wear, and a misaligned steering wheel, among other problems. They claim the TPMS light remained on despite adjusting tire pressures, and they raise questions about the accuracy and transparency of the Carfax report (noting a single, minor accident listed). The review frames these problems as safety concerns that would undermine confidence in the vehicle and the dealership's assurances about reliability.
Compounding these mechanical concerns is a troubling account of how the warranty process was handled. The reviewer describes a complicated path through a national line and a warranty provider (SilverRock) that culminated in a denial of the claim. They allege tell-tale signs of miscommunication and delay - claims that a shop (Tires Plus) encountered issues with the warranty provider, and that when the customer pressed for answers, they were left with inconsistent information and a sense that the dealership was not fully facilitating a timely or fair resolution. The sentiment is that the vehicle's issues were not fully disclosed or appropriately addressed, with explicit statements that the dealership's promises about reliability and safety appeared inconsistent with the car's actual condition and with later warranty outcomes. The review also includes broader insinuations about ethics and integrity, suggesting a pattern of misrepresentation across the dealership's operations and a perception that some Cars on the lot might be misrepresented to customers.
The same review also references additional anecdotes about how interactions with the dealership could include aggressive upselling or questionable tactics, such as being told a key was "lost" to compel consideration of other vehicles or being pushed toward significantly more expensive down payments. The overall message is that, for this customer, the buying experience felt transactional rather than transparent, and the assurances about vehicle quality did not match the reality they encountered after leaving the lot. The reviewer underscores that this specific experience left them and their partner feeling unsafe and uncertain about the vehicle's long-term reliability, and they explicitly advise others to avoid engaging with the establishment.
Amidst the warnings, there are also notes about the campaign's fragility: one account describes a car lasting only six months before an engine failure at 107,000 miles, a development that amplified the disappointment and frustration. Another entry highlights ongoing safety concerns even when praising individual staff: a reviewer who appreciated Tex's help still hints at unresolved issues that would have given a different impression if not for the staff's professionalism. A few other testimonials acknowledge the post-purchase realities that can undermine the initial optimism - cars that may require significant follow-up work, or warranty responses that fall short of expectations, leading to disappointment despite earlier praise for a smooth purchase experience.
Taken together, the reviews present a dealership with a dual reputation: on one side, a compelling, people-centric sales experience driven by staff like Tex, Pete, William, and Mike - people who can make the process feel straightforward, friendly, and efficient, sometimes turning a new-car purchase into a memorable, positive moment. On the other side, a consequential caution about the condition and disclosure of vehicles, the transparency of Carfax information, and the reliability of post-purchase warranties. The most actionable takeaway for prospective buyers is clear: while there are many positive experiences tied to excellent service and a welcoming environment, there are significant concerns raised about vehicle condition disclosures, warranty handling, and after-sale support. If you're considering a purchase here, it would be wise to conduct thorough independent inspections, verify Carfax details, push for clear warranty coverage terms, and prepare for the possibility that the car you choose may require substantial post-purchase attention, depending on the vehicle's history and the warranty's responsiveness.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shimter Assist Living is a fully furnished assisted living community located in Maplewood, MN. Our goal is to provide a comfortable and supportive environment for seniors who require assistance with their daily activities.
Our residents enjoy amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to stay connected with loved ones. Each resident has access to a kitchenette in their unit, allowing them to prepare light meals or snacks at their convenience. Housekeeping services are also provided to ensure the cleanliness of their living space.
We understand the importance of outdoor space and have created a beautiful garden area where residents can relax or engage in outdoor activities. As part of our commitment to wellness, we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff coordinates with health care providers to ensure that each resident receives the necessary medical care.
Dining at Shimter Assist Livg is tailored to meet special dietary restrictions or requirements. Our experienced chefs prepare delicious and nutritious meals that cater to various dietary needs including diabetes diets and special dietary restrictions.
We believe that staying socially engaged is essential for mental well-being, which is why we encourage resident-run activities and offer scheduled daily activities for our residents to participate in. Residents also have easy access to nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
At Shimter Assist Livg in Maplewood, MN, we strive to create a warm and welcoming community where seniors can age gracefully while receiving the care they need.
Shimter Assist Livg is located at 720 Viking Drive East, Maplewood, MN 55117 in Ramsey County, Minnesota
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