The Shores of Lake Phalen Costs & Pricing
At The Shores of Lake Phalen, monthly costs for various room types present a competitive option within the broader context of Washington County and the state of Minnesota. For a studio, residents can expect to pay $3,400, which is notably lower than the county average of $4,066 and also offers a slight advantage over the state average of $3,617. However, when it comes to one-bedroom units, the pricing shifts; The Shores charges $3,964, which exceeds both Washington County's more affordable rate of $2,771 and Minnesota's state average of $2,893. Similarly, two-bedroom accommodations at The Shores are priced at $4,335 - again higher than both the county average of $2,762 and the state figure of $2,955. Overall, while The Shores provides an appealing value for studio units compared to counterparts in the region, its one- and two-bedroom offerings suggest that prospective residents may find more economical options in nearby locations.
| Floor plans | The Shores of Lake Phalen | Washington County | Minnesota |
|---|
| Studio | $3,400 | $4,066 | $3,617 |
| 1 Bedroom | $3,964 | $2,771 | $2,893 |
| 2 Bedrooms | $4,335 | $2,762 | $2,955 |
Overall Review of The Shores of Lake Phalen
common
20 reviews mention this
Staff care is a major draw
Residents and families repeatedly describe staff as kind, attentive, and responsive.
A recurring theme is how supported residents and families feel day to day. Multiple reviewers say staff checks on residents often and keeps families informed about needs and changes. Others highlight that the staff treats residents with familiarity and respect, and that communication helps during transitions and ongoing care.
differentiator
6 reviews mention this
Care monitoring and medication management
Care described in reviews includes frequent check-ins and nurse involvement with medications.
Several reviewers describe close supervision, including regular check-ins and around-the-clock attention described as happening day and night. Others specifically mention that nurses manage medication needs and keep families updated. At the same time, a few accounts raise concerns about medication being missed or care not being carried out consistently, which affects how reliably care is experienced in memory care.
common
9 reviews mention this
Dining gets both praise and criticism
Restaurant-style dining and food variety are repeatedly discussed, with mixed feedback.
Many reviewers describe the food positively, including homemade-style meals, healthy options, and choice at meals. Some also mention dining as a comfortable, restaurant-like experience. However, a recurring caveat is that food quality can slip, with at least one reviewer calling it sub-par or unappealing over several months, and another saying their loved one was not very impressed.
common
11 reviews mention this
Activities and outings help fill days
Reviews commonly mention planned activities, outings, and spaces for socializing.
Residents are described as having opportunities to get out, participate, and stay engaged through programs and scheduled group activities. Reviewers also mention transportation options for shopping and outings, along with regular events like bingo. A smaller number of comments suggest activity levels vary by situation or time of day, including concerns that residents did not have enough to do.
caveat
6 reviews mention this
Facility cleanliness is mixed by unit
Cleanliness is praised overall, but some memory-care reviews are sharply negative.
Some reviewers say the building feels well maintained and clean, and that their loved ones’ rooms are kept tidy. Others describe the overall atmosphere as clean and welcoming. In contrast, multiple memory care accounts report issues such as unpleasant odors, dirty spaces, and lack of regular cleaning, creating a noticeable split between general impressions and those unit-level experiences.
caveat
7 reviews mention this
Memory care quality varies widely
Memory care experiences range from supportive oversight to serious concerns about safety and staffing.
Several families say the secure memory care setting provided closer supervision, nurse-managed medication, and guidance that helped residents. Other reviewers, however, report serious problems, including rough transfers, missed care tasks, unsafe bus or transfer practices, and ongoing issues they felt were not corrected promptly. A few comments also mention staffing turnover and night-time coverage concerns, which can influence how safe and steady care feels in memory care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.