1740 Atlantic Street, Maplewood, MN 55109
For more information about senior living options: (844) 490-3973
The care for residents is described as inadequate, with residents often neglected and meals restricted unless approved by the owners. The staff are described as poorly trained, putting residents at significant risk. The owners are accused of exploiting residents financially by taking their monthly checks and misallocating funds. There are reports of falsified documents, altered reports, and charges for services never provided. The facility is said to change its name to avoid accountability for how it treats residents. They scream at and insult residents. They take groceries and other items purchased for residents and use them for the facility. They ask residents for bank information, threaten and intimidate, and lie about access to information to manipulate clients. HR is accused of protecting their image, lying, and gaslighting witnesses about the incidents. The reviewer would give it zero rating, calling the experience a waste of time, and suggests finding a different home for elders with better options.This community is best suited for virtually no one who prioritizes safe, respectful, and reliable elder care. Based on the experiences shared, Sunlight Services - Atlantic is essentially inappropriate for any resident who deserves consistent attention, appropriate meals, and transparent financial handling. If a family confronts limited options and a strict budget, they might consider it as a last resort only after exhausting every other reputable provider - yet even then, the match would be fragile at best and dangerous at worst.
Families should explicitly consider alternatives given the severity of the concerns raised. Lifesprk and other well-regarded operators are cited as markedly more capable and trustworthy by families who have toured, evaluated staff, and checked regulator histories. The contrast is not subtle: reports describe basic neglect, verbal abuse, and financial exploitation here, whereas alternative providers tend to offer clearer oversight, trained staff, and documented accountability. In short, look elsewhere first, and treat this option as a high-risk fallback only if all other paths are exhausted.
The few potential benefits of this site do not meaningfully offset the grave cons. Neglect of residents, rude or controlling behavior by staff toward both residents and families, and allegations of mismanagement - ranging from improper meal restrictions to falsified documents and charges for services never provided - constitute a pattern that erodes safety, dignity, and trust. Financial exploitation claims, such as taking monthly checks and misallocating funds, compound the danger. Even if any modest convenience or lower price were present, it is overwhelmed by the risk of harm, loss of autonomy, and the moral hazard of bad documentation and intimidation.
If families still feel compelled to investigate, a rigorous, skeptical vetting process is essential. Demand full, independent verification of licensing and any change of ownership history (the facility's prior and current names signal a pattern families should scrutinize). Request the state's complaint and enforcement records, and speak directly with multiple staff members during tours to assess training, supervision, and responsiveness. Watch how staff interact with residents and family members, and probe for how financial transactions are handled, documented, and reconciled. Require written policies on resident rights, meal service, and emergency procedures, and insist on clear, enforceable contracts with dispute resolution provisions.
Preparation for a decisive course of action is crucial. Tour alternative communities with specific questions about staff-to-resident ratios, training programs, and incident reporting. Seek opportunities for respite stays or temporary placements to test the environment before long-term commitments. Bring a trusted family advocate to observe conversations with residents, review care plans, and verify whether resident preferences are honored. Establish a written plan for reporting concerns to regulators, and confirm a direct line of contact to administrators who will address issues promptly rather than deflecting them.
Ultimately, the decision here should be decisive: Sunlight Services - Atlantic, based on the reported experiences, does not meet a standard worthy of careful consideration for a loved one. The clear recommendation is to pursue alternatives with verified safety records, transparent financial practices, and demonstrable staff competency. If choosing a different provider, insist on ongoing oversight, real-time access to care notes, and visible accountability. The aim is a caregiving environment where safety, dignity, and rightful financial stewardship are non-negotiable realities, not aspirational promises.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunlight Services - Atlantic in Maplewood, MN is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a spacious dining room where residents can enjoy delicious meals prepared by our professional chefs. Each apartment is fully furnished, providing residents with a comfortable and inviting living space.
Sunlight Services - Atlantic also features beautiful outdoor spaces and gardens, allowing residents to enjoy the fresh air and natural beauty of the surroundings. Housekeeping services are provided to ensure that each resident's living space is clean and well-maintained at all times.
Our dedicated staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers to ensure that residents receive the necessary medical attention. Our staff is trained in diabetes diet management and medication management, ensuring that each resident's specific dietary needs are met.
Transportation arrangement for medical appointments is provided for the convenience of our residents. In addition, there are numerous parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby so that residents have easy access to essential amenities and services.
At Sunlight Services - Atlantic, we believe in promoting an active lifestyle for our residents. Scheduled daily activities are offered to keep them engaged and entertained. Whether it's participating in group exercises or enjoying social events with other residents, there is always something exciting happening within our community.
With its comprehensive amenities, exceptional care services, convenient location near essential establishments, and vibrant activity program, Sunlight Services - Atlantic is the ideal choice for individuals seeking a comfortable and fulfilling assisted living experience in Maplewood, MN.
Sunlight Services - Atlantic is located at 1740 Atlantic Street, Maplewood, MN 55109 in Washington County, Minnesota
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