1830 Birmingham Street, Maplewood, MN 55109
For more information about senior living options: (844) 490-3973
They are very nice. The people are very helpful. They are very professional. They answer questions about things they don't know. The service is very nice. Kia did a wonderful job as a homemaker/PCA. Clients enjoyed having Kia as part of their team. Clients would recommend the company to others.
The service was rude and showed no willingness to reason with clients. The company demonstrated discrimination and refused to provide information and proof in writing. The company put its workers into debt and did not pay them.This community is best suited for families seeking dependable in-home support that allows an older adult to stay in Maplewood, Minnesota, while receiving one-on-one assistance with daily tasks and companionship. It works well for clients who prize a personable, professional caregiving team and want flexibility in scheduling, with the comfort of familiar surroundings over a facility move. For someone who needs non-medical homemaking, transportation help, and consistent caregiver contact, this provider offers a practical path to aging in place without surrendering control to a facility setting. It is particularly appropriate for seniors who value responsive communication and a steady caregiver presence.
The overall rating and the tone of the majority of reviews point to a solid core experience. Families repeatedly describe the staff as courteous, helpful, and professional, with a track record of answering questions and guiding relatives through the care landscape. The praise for specific caregivers - illustrated by praise for Kia and the companionship she provided - underscores an ability to match reliable, personable aides to expected daily routines. The strength here is in the day-to-day reliability: consistent aides, clear communication with families, and a team that presents as approachable and capable in coordinating non-medical support tasks.
However, two reviews introduce meaningful caveats. One account alleges rude service, a lack of reasoned engagement with clients, and discrimination, coupled with an inability to provide information in writing. Another complaint points to payroll-related tensions - claims that workers were left financially burdened or not paid. While these appear as outliers relative to the broad positive pattern, they raise legitimate concerns about interpersonal dynamics, fairness, and the clarity of written materials and policies. The presence of such experiences means potential clients should probe for concrete safeguards before committing.
Those pros can offset the cons when the agency demonstrates consistent, transparent practices. The high overall rating and the recurring themes of kindness, professionalism, and responsiveness suggest that the core caregiving function - one-on-one attention, steady caregiver assignments, and proactive communication - remains strong. If family members can establish clear expectations up front and insist on written care plans, regular supervisor check-ins, and an explicit grievance process, the risk of deteriorating interactions or opaque policies diminishes. In short, the positives are credible and substantial, but they hinge on robust governance and ongoing, documented accountability.
To make a sound decision, prospective clients should push for clarity on several fronts. Request a written care plan outlining daily routines, the anticipated caregiver schedule, and what tasks are included or excluded. Seek details about caregiver assignment, backup coverage, and how changes are communicated. Confirm billing practices, invoicing timelines, and guarantees around pay and benefits for staff, with a clear escalation path if concerns arise. Ask about staff training, background checks, supervisor oversight, and a formal client-rights policy that includes nondiscrimination commitments. These steps will illuminate whether the agency's strengths can be reliably sustained in the long run.
In the end, Help Home Care serves as a practical option for families prioritizing aging-in-place with a steady, friendly caregiver pool and responsive support. The strongest advice is to move forward with a structured, due-diligence process: meet the team, review a sample care plan, and insist on documented policies and a clear path for issue resolution. If a family can tolerate the possibility of occasional interpersonal friction or policy gaps, and can enforce concrete assurances, this provider delivers a compelling blend of warmth and reliability. If, however, there is a low tolerance for perceived rudeness, discriminatory behavior, or opaque administrative practices, it is prudent to explore alternatives with more transparent governance and stronger safeguards.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Help Home Care, an assisted living community located in Maplewood, MN. Our community is designed to provide a comfortable and supportive environment for seniors who require assistance with their daily living activities.
Upon entering our community, residents will find a warm and inviting dining room where they can enjoy delicious meals prepared by our dedicated staff. Each apartment is fully furnished and residents have access to outdoor spaces such as gardens and other common areas. Housekeeping services are provided to ensure that each resident's living space is clean and well-maintained.
Our team of caregivers is trained to assist residents with various activities of daily living, including bathing, dressing, and transfers. We also offer coordination with health care providers to ensure that each resident receives the medical attention they need. For those with diabetes or special dietary restrictions, our team can provide meals tailored to their needs.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to the healthcare services they require. In addition, there are plenty of nearby amenities such as parks, pharmacies, restaurants, places of worship, theaters, and hospitals which provide convenience for both residents and their loved ones.
At Help Home Care in Maplewood, MN, we strive to create a supportive community where residents can maintain their independence while receiving the care they need. Contact us today to learn more about our assisted living community and how we can help you or your loved one thrive in a comfortable and caring environment.
Help Home Care is located at 1830 Birmingham Street, Maplewood, MN 55109 in Washington County, Minnesota
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