Johanna Shores Commons & Arbor is a senior community in CRYSTAL, MN.
Information last verified:
3200 - 3204 DOUGLAS DRIVE N, CRYSTAL, MN 55112
For more information about senior living options: (866) 208-4318
3.9 from 36 reviews
5 stars
23
4 stars
2
3 stars
1
2 stars
4
1 stars
6
Overall Review of Johanna Shores Commons & Arbor
differentiator7 reviews mention this
Care levels across changing needs
Residents describe a campus that supports multiple care levels as needs change.
Several reviews highlight the ability to move through different levels of senior care on the same campus, including transitional care, nursing, and memory care. One resident family describes choosing the community specifically because multiple care levels are available in one location. Other reviews mention using services such as physical therapy and home health, and that it’s part of “aging in place” planning. A few reviewers also describe experiences after conditions worsened, including time across multiple floors.
common9 reviews mention this
Grounds and lake views stand out
Many reviews emphasize beautiful grounds with lake and garden access.
Residents and families repeatedly praise the setting, describing well-maintained buildings, gardens, walking paths, and proximity to Lake Johanna. Multiple reviews also call out the campus atmosphere as calm or tranquil, with outdoor spaces that are enjoyable day to day. One review mentions recreational options tied to the lake, while another points to a nearby park for outdoor time. A critical review still acknowledges the grounds as nice and attractive, even while expressing concerns about other parts of the experience.
common17 reviews mention this
Staff support is a major theme
Caregiver and staff interactions are consistently mentioned across reviews.
Positive reviews describe staff and caregivers as friendly, caring, attentive, and responsive to residents’ needs and concerns. Several families also describe professional communication and support during transitions, including when planning future care. At the same time, a smaller group of reviewers report serious problems, including inadequate skilled services, unreturned calls, and poor treatment of family members. There are also complaints about staffing training and about how needs like redirection are handled in the memory care unit.
common5 reviews mention this
Activities and community life get praised
Residents mention community activities and outings as part of daily life.
Some reviewers describe an active schedule, including fitness classes and social gatherings like clubs and speaker events. Others mention enjoying meals with visitors or time at the campus during informal visits. Outdoor recreation shows up in reviews that reference parks and the broader campus environment. A few reviews frame the overall experience as enjoyable and engaging, not just functional care.
caveat3 reviews mention this
Pricing concerns and extra charges
Some reviewers raise concerns about billing and add-on charges.
A recurring complaint is that the community overcharged residents and families, with one reviewer describing an amount they said was incorrect and another calling out honesty and financial priorities. Separate feedback also questions how costs are handled in memory care, including allegations of a la carte charges and additional expectations placed on loved ones. Even among critical reviews, the grounds are still sometimes described positively, but billing and affordability concerns remain a key issue for these families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Minneapolis-St Paul International (12 miles away)
Nearby Places of Interest
This area of CRYSTAL, Minnesota, offers convenient access to essential amenities such as pharmacies, places of worship, restaurants, hospitals, parks, cafes, and physicians. With multiple pharmacies located within a short distance, obtaining necessary medications is easily accessible. Additionally, there are various options for worship, dining, healthcare services, recreation at nearby parks, and relaxation at cafes. The presence of reputable hospitals and healthcare providers ensures that medical needs can be met promptly and efficiently. Overall, this area provides a well-rounded sense of community and convenience for seniors considering living in CRYSTAL.
Pharmacies
CVS Pharmacy (1.2 miles)
Walgreens (1.2 miles)
Walgreens (1.5 miles)
Walgreens (1.6 miles)
HyVee Pharmacy (1.8 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3.8 miles)
Places of Worship
Elim Church Center (1.5 miles)
Westminster Presbyterian Church (5.1 miles)
Restaurants
Pub 42 (1.5 miles)
Big Louie's Bar & Grill (2.3 miles)
Culver's (2.6 miles)
Taco Bell (3 miles)
ShowPlace ICON Theater (3.3 miles)
Tony Jaro's River Garden (4.3 miles)
Pryes Brewing Company (4.3 miles)
Hospitals
Regency Hospital (2 miles)
Hennepin County Medical Center (5.6 miles)
Csc Gi Lab (5.6 miles)
Park Nicollet Methodist Hospital (5.8 miles)
Plymouth Surgery Center (5.9 miles)
Parks
Twin Lake Beach Park (2.1 miles)
French Regional Park (3.7 miles)
Dakota Dog Park (4.1 miles)
North Loop Dog Park (4.4 miles)
Boom Island Park (4.7 miles)
Aquila Park (4.9 miles)
Loring Park (4.9 miles)
Cafes
Caribou Coffee (2.5 miles)
Angel Food Bakery & Coffee Bar (4.6 miles)
Dunn Brothers Coffee (4.9 miles)
Spyhouse Coffee (5 miles)
Physicians
Northwest Family Physicians PA (2.6 miles)
Partners In Pediatrics (5.3 miles)
Minnesota Gastroenterology PA (5.9 miles)
Whittier Clinic (5.9 miles)
Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (6.2 miles)
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Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Johanna Shores Commons & Arbor photos
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Minneapolis-St Paul International (12 miles away)
Convenient access to healthcare, pharmacies, dining, parks, and other nearby services.
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