Alliance Health Services III in Eagan, MN
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2260 Cliff Road, Eagan, MN 55122
For more information about senior living options: (844) 490-3973
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Lisa A. and Teresa M. have been absolutely phenomenal and thorough during the transition. The company has wonderful employees who consistently strive for quality care. The experience with the company has been great, with wonderful care and lovely doctors. The organization has a meaningful mission. The company trains home health workers. The staff show a high level of care and respect.
The management team subjected the employee to ongoing mental and emotional abuse. The company suspended the employee and then fired them during the forced suspension, instilling fear in clients. The reviewer would never recommend this company to anyone. The sales agent was offended, sarcastic, and hung up, which discouraged the reviewer from enrolling in the plan. The company hounded the reviewer for months for mental health services, billed for an intake that produced nothing, and was described as a scam. A representative spoke rudely and disrespectfully about I-9 compliance, causing the reviewer to feel dismissed. Intake coordinators failed to communicate or provide direction, frustrating a parent of a disabled child. The phone system did not answer and voicemails were not returned, making it unfair to customers and clients.Alliance Health Services III in Eagan, MN is best suited for families that prioritize on-the-ground, compassionate care from frontline staff and are willing to navigate a volatile administrative environment. When the care team is engaged, the experience can be genuinely positive: attentive aides, supportive clinicians, and a mission-driven approach that values residents and clients. The strongest upside comes from individual staff members who deliver consistent kindness and competence, especially during transitions where trust andrapport matter. Yet the contrast between standout care and administrative turmoil is sharp, and the overall reliability of the operation hinges on factors that shift with leadership and policy changes.
Those considering alternatives should note that the most pressing red flags are administrative and communications-based rather than purely clinical. If a family demands reliable intake processes, transparent billing, predictable follow-through, and respectful, steady leadership, other providers will likely deliver more consistent results. This community's highs depend on specific people in specific roles, and when those roles falter or policies shift, the entire experience can degrade quickly. For families with clients who require strict boundaries, consistent case management, or robust escalation paths, alternatives are a prudent starting point.
The positive elements - where they appear - often center on individual staff members who embody quality care. Several caregivers and clinicians are described as thorough, respectful, and capable, and there are references to meaningful, compassionate interactions with doctors and other professionals. These strengths matter, because when they align, the care can feel personalized and attentive, reducing anxiety for clients and families. However, these advantages are not enough to neutralize the weight of the negative steady drumbeat: management abuses alleged by a former employee, suspensions and terminations that appear to undermine trust, and a culture that can feel intimidating or uncooperative toward staff and clients alike. The gap between frontline compassion and upstairs policy creates a fragile balance that can tip with the next personnel change.
Operational friction compounds the risk. Intake processes are repeatedly described as disjointed or unresponsive, with timescales that stretch and explanations that fall short. Billing issues - particularly charges tied to intake that yield little or nothing - signal a pattern of misalignment between front-line services and administrative systems. Communication gaps extend beyond intake, coloring the experience with delays, unanswered questions, and frustration for families trying to coordinate care. In environments where a family is already navigating stress, such administrative instability translates to real consequences: missed start dates, uncertain scheduling, and inconsistent coverage that undermines safety and continuity of care.
Given these realities, families should approach with a clear plan. If choosing Alliance, demand a concrete care plan with assigned caregivers, a written escalation path, and a single point of contact for scheduling and billing. Verify references for the specific clinicians who would be involved in care, and request a trial period to evaluate reliability before committing long-term. Prepare to monitor communications closely, and be prepared to pivot if responsiveness or professionalism deteriorates. The contrast between exceptional frontline care and troublesome administration makes it essential to establish guardrails upfront to protect the client's wellbeing.
In the end, this community functions best for those who can tolerate a noticeable tension between frontline warmth and back-office instability, and who value the presence of highly capable staff members when they are available. For families seeking dependable, seamless operations, or for clients who require unwavering administrative professionalism, alternatives will likely deliver more predictable outcomes. If Alliance is pursued, it should be with a critical eye toward governance, explicit service-level commitments, and a plan for rapid escalation if expectations are not met. The decision rests on balancing real, commendable caregiving with a system that has shown itself capable of destabilizing that care through its own internal dynamics.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alliance Health Services III is a premier assisted living community located in Eagan, MN. We offer a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also includes a kitchenette for residents who prefer to prepare their own meals. Housekeeping services are provided regularly to maintain a clean and tidy living environment.
Our professional staff is available 24 hours a day to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical appointments and ensure proper medication management. A mental wellness program is in place to support the emotional well-being of our residents.
At Alliance Health Services III, we understand that each individual has unique dietary needs. Therefore, we offer special dietary restrictions options and diabetes diet plans. Our dedicated team prepares nutritious meals that cater to these specific requirements.
We believe in promoting an active and engaging lifestyle for our residents. Scheduled daily activities are organized to encourage social interaction and provide entertainment opportunities. Additionally, our community is conveniently located near various cafes, parks, pharmacies, restaurants, theaters, hospitals, and transportation options for easy accessibility.
If you are looking for a welcoming assisted living community that offers top-notch amenities, personalized care services, and a vibrant lifestyle, look no further than Alliance Health Services III in Eagan, MN.
Alliance Health Services III is located at 2260 Cliff Road, Eagan, MN 55122 in Dakota County, Minnesota
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