4670 Slater Road, Eagan, MN 55122
For more information about senior living options: (844) 490-3973
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The company is outstanding and has provided more care and options in the last 50 days than in the prior year and a half. Mohammed has gotten to know the resident and is making progress. The owner cares about helping residents thrive, not just meeting basic needs. The program is good, even though it's still new. The staff are considerate, gentle, and respectful; they are amazing and awesome. The clients are amazing and positive, and the owner offers fun and enriching activities. They help people in need as best as they can with limited resources. The owner is highly accessible by phone, text, and email to assist as needed. They have a 24-hour emergency cell number to ensure immediate response. Any issues are addressed promptly and in a timely manner.
One reviewer says staff abused clients and would not believe or listen to them. They allege a continuous staff shortage that forces residents to seek help outside the system. A former resident describes the company as horrible, with poor maintenance and no communication. There are reports of unsanitary conditions and the facility being currently in litigation. A former client recounts being treated very badly, facing retaliation and a lack of privacy. A reviewer warns others not to move loved ones into these group homes. They note lack of one-on-one attention and issues with scheduling and care that harmed health.New Challenges in Eagan, MN is best suited for families seeking a smaller, home?style care setting where a hands?on owner and a dedicated direct?care team actively shape daily life and personal progress. This community tends to work well for residents who respond to personalized attention, meaningful programming, and a culture that emphasizes thriving rather than simply managing daily tasks. When a resident needs frequent, proactive engagement and likes having staff who know their quirks and preferences, the care team's approach can produce noticeable improvements in mood, routines, and overall well?being. Some families report that care accelerates after the move, with caregivers forming strong, trusting relationships that translate into more intentional supports each day.
On the other hand, potential residents should explicitly consider alternatives if stability and uniform oversight are nonnegotiable. Reviews surface serious concerns: chronic staffing shortages, inconsistent communication, and reports of abusive or unsanitary conditions in related settings. There are also litigation notes that can indicate systemic issues or disputes around care quality. For families prioritizing a highly regulated, consistently staffed environment with predictable processes, other providers may offer more established safeguards and clearer, more formalized escalation paths. In short, this is not a one?size?fits?all option; it demands careful scrutiny of risk tolerance and oversight.
The strongest positives - personalized attention, rapid responsiveness, and a culture of engaging activities - often offset some downsides when a vigilant owner is visibly steering care. The owner's accessibility by phone, text, or email, along with a 24/7 emergency contact, can translate into quick problem resolution and a sense of accountability that smaller operations sometimes struggle to sustain. When staff demonstrate kindness, respect, and genuine regard for residents, families feel that care plans can be adjusted with little lag and that residents are not merely contained but encouraged to participate in enrichment opportunities. A caregiver noted how progress and thriving routines emerged after a move, underscoring what a well?managed, person?centered approach can achieve in practice.
Yet the caution signs cannot be ignored. Reports of ongoing staff shortages that push residents to seek help outside the system are a real constraint, potentially compromising timely assistance and daily continuity. The most troubling narratives describe episodes of mistreatment or unsanitary conditions, accompanied by communication gaps and, in some cases, formal disputes or litigation. These are not mere isolated anecdotes; they point to structural weaknesses that can expose residents to safety and dignity risks. For families evaluating New Challenges, the credibility and currency of these concerns should be weighed with the same seriousness as any expressed praise.
To navigate this decision, focus on concrete, verifiable indicators of quality and safety. Request a transparent walk?through of the current staffing model, including ratios by shift, turnover rates, and how care plans are updated and communicated. Ask to speak directly with current residents or families about daily routines, incident handling, and responsiveness when needs arise after hours. Demand copies of recent licensing inspections and any corrective actions, and probe the owner's role in overseeing care - how hands?on is the leadership in day?to?day operations? Insist on seeing the calendar of activities, social programming, and how activities align with individual goals. If possible, negotiate a short trial period with clear metrics for success and a plan for escalation if expectations aren't met.
In the end, New Challenges can be a strong match for families who value a personable, engaged operator, rapid problem?solving, and a program designed to keep residents engaged and safe through hands?on care. The degree to which this becomes the right fit hinges on clarity around staffing stability, sanitation and safety standards, and the owner's ongoing involvement. For those whose bottom line is strict consistency, formal oversight, and a rock?solid track record across multiple facilities, alternatives with longer, cleaner litigation histories and steadier staffing may be the wiser choice. The decision should come down to a disciplined assessment: is the family willing to accept the potential variability in staffing and the serious concerns raised by some reviewers in exchange for highly personalized attention and a proactive, owner?driven care model? If the answer is yes, proceed with thorough diligence and concrete benchmarks; if not, screen more established options that deliver steadier guarantees of daily reliability.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to our assisted living community in Eagan, MN! Our community offers a wide range of amenities and care services to ensure that our residents are comfortable, engaged, and well taken care of.
In terms of amenities, we provide cable or satellite TV in each apartment for our residents' entertainment. Our fully furnished apartments feature a dining room, kitchenette, and outdoor space for residents to enjoy. We also offer housekeeping services to keep our community clean and tidy. Telephone and Wi-Fi/high-speed internet are available for residents to stay connected with their loved ones.
When it comes to care services, we provide 24-hour supervision to ensure the safety and well-being of our residents. Our staff is trained in assisting with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive proper medical care. Our team also specializes in diabetes diet management and can accommodate special dietary restrictions. Medication management is provided to help residents stay on top of their medications. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents. Transportation arrangements are available for medical appointments.
Dining at our community is designed with special dietary restrictions in mind. We offer delicious meals prepared by our skilled culinary team.
We believe in keeping our residents active and engaged through resident-run activities and scheduled daily activities. These activities cater to different interests and preferences, ensuring there is something for everyone.
Our location provides easy access to various amenities nearby. There are 9 cafes, 4 parks, 14 pharmacies, 11 physicians' offices, 21 restaurants within close proximity to our community. Additionally, transportation options are available for convenience.
At our assisted living community in Eagan, MN, we strive to provide a comfortable home-like environment where seniors can enjoy their retirement years while receiving the necessary support they need.
New Challenges is located at 4670 Slater Road, Eagan, MN 55122 in Dakota County, Minnesota
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