Touching Hearts

Pros

• The staff are polite and accommodating, making families feel at ease during first visits and treatments.
• Dr. Judy and her staff take extremely good care of children, showing care, understanding, and compassion.
• Dr. Judy and her entire team are honest, sincere, and amazing, with families returning for years.
• The staff are great, calm, speedy, and treat everyone with kindness and respect.
• Families have trusted this dentist for years, appreciating the expertise and positive outcomes for their children's dental health.
• The clinic is welcoming, with a nice and helpful doctor and friendly staff who work well with kids.
• Dr. Judy has consistently provided excellent care for many years, and the staff remain consistently nice.
• The care is described as amazing and capable of improving children's dental hygiene over time.

Cons

• One reviewer called the clinic the worst and would never return with their daughter.
• A reviewer described a nightmare experience where the dentist was impatient with a nervous child, allegedly knocked out teeth, laughed, and billed for extractions.
• A reviewer labeled the $79 oral hygiene instruction charge a cash grab and said it wasn't authorized.
• A reviewer said the office was dingy, dark, and outdated, with the primary dentist dismissive.
• A reviewer claimed the dentist was not kid-friendly and had a temper, snapping at staff.
• A reviewer noted two crowns fell off during a meal, creating a choking risk.
• A reviewer criticized the waiting room as dirty with an empty/broken fish tank.
• A reviewer stated there was no X-ray, no treatment plan, and no clear plan for care.
• A reviewer complained that the front desk staff had a bad attitude and were not kid-friendly.

Review

Eagan Children's Dentistry, led by Dr. Judy, is a practice that inspires a wide range of experiences from families. On one side, many families sing praises of warm, accommodating care and long-standing relationships with the staff. On the other side, several reviewers recount troubling encounters, billing disputes, and experiences they felt did not meet expectations for pediatric care. Taken together, the stories sketch a clinic that has earned deep loyalty from some families while leaving others with lasting concerns.

Several accounts highlight very positive first visits and ongoing care. One family described their granddaughter's first dental exam at age five as being handled with ease and reassurance, from the initial x-rays to the fluoride treatment. They appreciated the staff's politeness, the effort to put a nervous child at ease, and the sense that the environment was comfortable and supportive. Another reviewer spoke highly of Dr. Judy and her team for caring for three of their children over the years, noting that the dentist is patient, understanding, and compassionate. In these stories, the children arrive feeling safe and leave with a sense of trust in the care they received. Families with multiple children emphasized that Dr. Judy's guidance helped improve their children's dental hygiene and that the clinic has become their go-to for reliable pediatric dental care.

Long-term relationships and consistent praise are a common thread in endorsements. Several reviews describe years of service - one family mentioning a decade of visits, another noting children growing up with the practice and continuing to return into their teens. The staff are repeatedly described as calm, efficient, and kind, with parents appreciating the clear explanations of procedures and the overall positive atmosphere. For anxious or reluctant young patients, reviewers emphasize the practice's ability to calm nerves and make the experience as smooth as possible, turning dentistry into something their children can tolerate or even enjoy. The testimonials convey a sense of trust and gratitude, with parents recommending Dr. Judy and Eagan Children's Dentistry to other families seeking dependable pediatric dental care.

Yet the narrative is not one-sided. A substantial portion of reviews express serious concerns about care quality, communication, and the overall clinical experience. One reviewer labeled the clinic as the worst possible choice and described a traumatic experience involving a tooth extraction, including a device used in a way that caused distress and a sense of being treated carelessly. They described feeling traumatized and warned others away, even though other staff members were praised. This contrast shows that experiences at the same clinic can diverge dramatically depending on the specific provider, the incident, and the patient's temperament.

Billing practices and post-visit charges also drew strong criticism in several reviews. A family recounted receiving a bill for $79 per child labeled as an "oral hygiene instruction" charge and alleged that this fee was not authorized and felt like a cash grab. The objection was not only about the amount but about the lack of clear communication or consent regarding the charge. Another reviewer questioned whether certain claimed fillings or procedures were actually completed, describing a mismatch between what was billed and what was actually performed. These accounts reflect deeper concerns about transparency, consent, and trust in the billing process.

Beyond billing, some observers criticized interpersonal dynamics and staff demeanor. A number of comments mentioned impatience or a lack of kid-friendly, patient engagement from the dentist, including reports of impatience with crying children or a sense that the dentist rushed through treatments. A few reviewers described the environment as unprofessional or not welcoming to families, with mentions of a dingy or outdated office, long waits, and front-desk attitudes that felt dismissive or superior. One reviewer even highlighted a cultural or communication bias in describing the dentist's demeanor, which underscores the importance of sensitivity and respectful bedside manner in pediatric care.

Despite the mixed feedback, several reviewers reiterated trust in Dr. Judy's capabilities and the positive outcomes they've observed for their children, particularly those who have had longstanding relationships with the practice. Some celebrated the clinic's staff as patient and gentle, especially with younger children, and many expressed a willingness to continue returning or to recommend the clinic to other parents who are seeking a child-friendly dental home. The breadth of experiences - from heartfelt gratitude and strong loyalty to serious caution - suggests that prospective families should weigh both the favorable testimonials and the more critical ones when deciding whether this practice aligns with their expectations for pediatric dental care.

In sum, Eagan Children's Dentistry presents a complex portrait. For some families, Dr. Judy and her team have provided compassionate, effective care that helps children feel safe and develop healthy dental habits over many years. For others, experiences have been distressing or financially troubling, with concerns about communication, patient handling, and the office environment. This mix indicates that, as with many pediatric practices, outcomes can hinge on individual staff interactions, specific procedures, and the expectations families bring to their dental visits. If you're considering this clinic, you may want to visit, ask pointed questions about treatment plans and billing, and talk with multiple staff members to gauge whether the culture and approach align with your child's needs.

This part of Eagan, Minnesota offers a variety of amenities and conveniences that may be appealing to seniors looking for a comfortable and accessible living environment. With a range of dining options including familiar chains like McDonald's and Denny's, as well as healthcare facilities such as Walgreens and CVS Pharmacy nearby, residents can easily meet their daily needs. The proximity to parks like Lebanon Hills Regional Park provides opportunities for outdoor recreation and relaxation. Additionally, the presence of medical clinics and hospitals in the area ensures easy access to healthcare services. Transportation options such as the Mall of America LRT Station and Minneapolis–Saint Paul International Airport offer convenient travel options for seniors who may enjoy exploring beyond the local area. Woodcrest Church also provides a place for spiritual reflection and community involvement. Overall, this part of Eagan offers a blend of practicality, leisure, and comfort that may be well-suited for seniors considering the area for retirement living.

Restaurants

• McDonald's (0.3 miles)
• Burger King (0.8 miles)
• Yankee Tavern (3.5 miles)
• Denny's (3.6 miles)
• Wendy's (3.7 miles)
• Raising Cane's Chicken Fingers (3.9 miles)
• Taco Bell (4 miles)

Theaters

• Emagine Eagan (0.7 miles)
• Jj’s Theatre & Draft House (4.6 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.9 miles)
• Allina Health Minneapolis Heart Institute – Apple Valley (3.6 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)

Cafes

• Starbucks (0.9 miles)
• Caribou Coffee (2.9 miles)
• Starbucks (3.7 miles)
• Panera Bread (4 miles)
• Starbucks (4.1 miles)
• Dunn Brothers Coffee (4.3 miles)
• Panera Bread (4.4 miles)

Physicians

• Sstar-Sports Specific Training & Rehab (0.9 miles)
• Southdale Pediatrics (3.5 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (3.8 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (3.8 miles)
• Nystrom & Associates (3.8 miles)
• Fairview Ridges Specialty Care Center (3.8 miles)
• Fairview Clinics (4.1 miles)

Hospitals

• Apple Valley Medical Clinic (3.6 miles)
• Fairview Ridges Hospital (3.7 miles)

Parks

• Lebanon Hills Regional Park (3.9 miles)
• Central Park (4.3 miles)
• Keller Park (4.6 miles)
• Lac Lavon Park (5 miles)
• Greenhaven Park (5.5 miles)
• Foxborough Park (5.8 miles)
• Burr Oaks Park (6.3 miles)

Transportation

• Mall of America LRT Station (4.6 miles)
• Delta Employee Bus Stop #1 (5.6 miles)
• Terminal 2-Humphrey (6 miles)
• TSA Checkpoint 1 (6 miles)
• Concourse A (6.4 miles)
• Minneapolis–Saint Paul International Airport (MSP) (6.5 miles)
• Concourse C (6.6 miles)

Places of Worship

• Woodcrest Church (5.7 miles)