BrightStar

Pros

• Cola is a primary caregiver who quickly learned the sister's needs and routinely handles medical appointments, follow-up scheduling, housekeeping, mail, and bill paying.
• BrightStar Care's team is top notch and caring, with Erin helping the veteran and his wife feel comfortable and confident in receiving the best care.
• The company sends holiday and birthday cards to clients, which is heartwarming.
• Amber Bowe is a dependable, hard-working caregiver who always has a smile and brightens the day.
• Burnsville BrightStar is amazing - responsive to changing needs, flexible with shift lengths, and has friendly staff from administration to caregivers.
• Amisi has natural compassion and excellent caregiving skills; the family highly recommends BrightStar.
• Kaylin is an amazing caregiver who keeps the dad calm and safe, is attentive to his needs, helps with rest times and transitions, and has a special connection with him.
• Niesha is an exceptional worker and helper, with care and concern that are greatly appreciated.
• Christopher and Haymanot are patient and wonderful with the dad, going above and beyond to keep him safe and comfortable; Tatianna is a responsive scheduler.

Review

BrightStar Care consistently demonstrates a level of dedication and compassion that families notice and appreciate over the long term. Across different locations and programs, the common thread is a team that makes caregiving feel personal, capable, and trustworthy. Whether supporting a loved one with memory challenges, providing nurse-led medical oversight, or stepping in with flexible, reliable daily care, these reviews paint a picture of a service that families come to rely on - and grow to trust deeply.

One caregiver stands out for many families: Cola. For a sister navigating cognitive and memory issues, Cola quickly became more than just a caregiver - she learned the specific needs of her client, routinely accompanies her to medical appointments, helps coordinate follow-up visits, and keeps the living space orderly and calm. Beyond the practical tasks, Cola also takes on the important job of ensuring mail is picked up and bills are paid, among other responsibilities. The constant reassurance that Cola provides - especially for families living out of state who cannot observe day-to-day needs - helps give a sense of security and peace of mind that the loved one is well looked after.

Another important facet of BrightStar Care highlighted by families is the relationship with BrightStar through VA contracts, particularly at the Minneapolis VA hospital for veterans who are 100% VA rated disabled. For some, BrightStar has become a lifelong partner, providing wound care and ongoing INR monitoring every month. The caregivers and staff in this program are described as top-notch and genuinely caring, with nurses like Erin earning special praise for creating a confident, comfortable environment. The service even extends to thoughtful touches, such as sending holiday and birthday cards, which reviewers say bring emotional warmth and reaffirm that clients are valued as people, not just numbers or contracts.

The personal qualities of individual caregivers are repeatedly celebrated. Amber Bowe, for instance, is described as dependable and hard-working, consistently greeting each visit with a smile and brightening the day. The Burnsville location earns praise for its responsiveness to changing needs, the quality of care provided, and the flexibility in shift lengths. Reviewers consistently mention friendly staff across the board - from administration to caregivers - leaving families feeling fortunate to have BrightStar in their lives and appreciative of the support that makes daily routines easier and safer.

Several reviews highlight specific caregivers who have gone above and beyond in daily, often hands-on ways. Amisi, praised for her natural compassion and strong technical caregiving skills, was cited as a rescue on short notice, quickly stepping in to deliver reliable daily care. Kaylin receives heartfelt kudos for handling a busy weekend with surprising adeptness - keeping a father calm and safe amid the bustle of surprise family members, attending to rest needs when overstimulated, and guiding transitions and directions with patience. The connection a father feels with Kaylin was evident, and families are grateful that her presence allowed the mother to enjoy a special birthday celebration with peace of mind.

Other caregivers have left lasting positive impressions as well. Niesha is described as an exceptional worker and helper, whose care and concern are sincerely appreciated. The team's overall warmth is reinforced by the praise for Christopher and Haymanot, who are described as patient and wonderful with an elderly dad, consistently doing more than what is asked to keep him safe and comfortable. The scheduler, Tatianna, is singled out for quick, reliable communication, with families thanking BrightStar for fast responses and attentive service.

Taken together, these reviews sketch a portrait of BrightStar Care as a company that combines professional medical and caregiving capabilities with a deep commitment to human connection. Clients speak of care that respects autonomy and dignity, of caregivers who are personable and dependable, and of a service network that responds quickly to evolving needs. The shared experience across stories is one of relief, reassurance, and gratitude - knowing that a trusted team is watching over loved ones, coordinating medical needs, maintaining daily routines, and adding thoughtful touches that remind families they are seen and valued.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (4 miles)
• Lunds & Byerlys Burnsville (4 miles)
• Walgreens (4.1 miles)

Restaurants

• McDonald's (1.1 miles)
• Burger King (1.7 miles)
• Denny's (3 miles)
• Yankee Tavern (3.7 miles)
• Taco Bell (3.8 miles)
• McDonald's (3.8 miles)
• Burger King (3.9 miles)

Theaters

• Emagine Eagan (1.5 miles)
• Jj’s Theatre & Draft House (5.2 miles)

Physicians

• Sstar-Sports Specific Training & Rehab (1.7 miles)
• Fairview Clinics (3.2 miles)
• Southdale Pediatrics (3.3 miles)
• Minnesota Eye Consultants (3.4 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (3.5 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (3.5 miles)
• Fairview Ridges Specialty Care Center (3.6 miles)

Cafes

• Starbucks (1.7 miles)
• Caribou Coffee (2.3 miles)
• Panera Bread (4.1 miles)
• Starbucks (4.2 miles)
• Starbucks (4.2 miles)
• Panera Bread (4.5 miles)
• Starbucks (4.5 miles)

Hospitals

• Fairview Ridges Hospital (3.5 miles)
• Apple Valley Medical Clinic (4.2 miles)

Transportation

• Mall of America LRT Station (4.2 miles)
• Delta Employee Bus Stop #1 (5.2 miles)
• Terminal 2-Humphrey (5.6 miles)
• TSA Checkpoint 1 (5.7 miles)
• Concourse A (6.3 miles)
• Minneapolis–Saint Paul International Airport (MSP) (6.3 miles)
• Concourse F (6.4 miles)

Parks

• Central Park (4.6 miles)
• Lebanon Hills Regional Park (4.7 miles)
• Keller Park (4.8 miles)
• Lac Lavon Park (5.2 miles)
• Greenhaven Park (5.3 miles)
• Foxborough Park (6.2 miles)