Residents and families repeatedly describe a welcoming, supportive team.
Across reviews, people describe staff as friendly and easy to work with, from day-to-day interactions to helping residents transition smoothly. Several reviewers also mention staff knowing residents by name and being responsive to concerns, with families feeling heard and supported. Even when reviews are mixed, the positives frequently start with how staff members treat residents and visitors when they arrive.
common8 reviews mention this
Activities keep residents engaged
Many residents benefit from a steady schedule of activities.
Reviews consistently connect community life to an active calendar, with people citing daily activities and enrichment programs that keep residents social and engaged. Families also describe residents being able to live more independently in their routines, with more interest in leaving apartments and participating. A few reviews highlight how the life enrichment team listens to feedback and brings events like seasonal or holiday gatherings.
common7 reviews mention this
Dining is a frequent bright spot
Dining stands out for quality, variety, and helpful service.
Several reviewers praise the quality and freshness of meals, including descriptions of restaurant-like dining and meals not being repeated for long stretches. Families also mention that food supports residentsā well-being, and one review says a relative often praises the food. A smaller number of reviews raise concerns about food quality after changes to service, including complaints about āboxedā meals and portions.
caveat7 reviews mention this
Care reliability and communication concerns
Some residents and families report serious gaps in reliability and communication.
While many reviews are positive, multiple others describe problems that go beyond ordinary frustrations. Reports include medication errors or omissions, incidents of harm, and failures to communicate important health updates during situations like suspected outbreaks or end-of-life circumstances. There are also concerns that the facility may not be equipped for certain higher-support needs, especially for memory care, with families describing being contacted frequently and needing to step in.
caveat2 reviews mention this
Cost pressure and fee disputes
Pricing concerns show up around rent increases and move-out fees.
One review describes increased rent costs and a move-out process that did not match expectations, including a complaint about proration and additional deductions. Another review describes paying additional months of fees after relocation, presenting the experience as costly despite moving out. These complaints appear alongside otherwise positive feedback, suggesting cost is a recurring point of friction for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
5 resident community capacity
Types of Care
Assisted Living
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (6 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.8 miles)
Walgreens (1.7 miles)
CVS Pharmacy (2.6 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (3.7 miles)
Hy-Vee Pharmacy (4 miles)
Walgreens (4.3 miles)
Restaurants
McDonald's (1.2 miles)
Burger King (1.8 miles)
Yankee Tavern (3.2 miles)
Denny's (3.4 miles)
Hazelwood Food and Drinks (3.8 miles)
Wendy's (3.9 miles)
Hy-Vee Market Grille (4 miles)
Theaters
Emagine Eagan (1.6 miles)
Jjās Theatre & Draft House (5.6 miles)
Physicians
Sstar-Sports Specific Training & Rehab (1.6 miles)
Fairview Clinics (3 miles)
Minnesota Eye Consultants (3.2 miles)
Southdale Pediatrics (3.8 miles)
Park Nicollet Clinic and Specialty Center Burnsville (4 miles)
Fairview Ridges Specialty Care Center Park Nicollet Obgyn (4 miles)
Fairview Ridges Specialty Care Center (4.1 miles)
Cafes
Starbucks (1.7 miles)
Caribou Coffee (2.7 miles)
Starbucks (4.1 miles)
Panera Bread (4.6 miles)
Starbucks (4.6 miles)
Starbucks (4.6 miles)
Panera Bread (4.8 miles)
Transportation
Mall of America LRT Station (3.7 miles)
Delta Employee Bus Stop #1 (4.7 miles)
Terminal 2-Humphrey (5.1 miles)
TSA Checkpoint 1 (5.2 miles)
Concourse A (5.8 miles)
MinneapolisāSaint Paul International Airport (MSP) (5.8 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (6 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Cozy, personalized care with meals, housekeeping, transport, and activities.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs