The Rivers

Pros

• The Rivers is described as a wonderful facility that is very well run, with friendly and helpful staff.
• Residents appreciate the beautiful grounds and spacious apartments, which offer a welcoming atmosphere for new residents.
• The community is noted for its cleanliness and cheerful environment, contributing to a positive living experience.
• The dining options have improved, and many residents enjoy the food served at The Rivers.
• Residents benefit from a variety of activities, outings, and social opportunities that enhance their quality of life.
• Staff members are attentive, accommodating, and invested in the well-being of the residents.
• New residents feel welcomed by both staff and fellow residents, fostering a sense of community.
• Overall experiences with The Rivers are largely positive, with many expressing satisfaction with the care provided to their loved ones.

Cons

• The nursing staff, including the director of nursing, requires more training and better English proficiency to ensure timely responses to call lights during emergencies.
• The tour experience was negatively impacted by an overly outgoing staff member who offended a visitor's father.
• The facility's architecture appears tired, with worn carpeting and limited food choices blamed on COVID-related issues.
• Some remodeled rooms did not have accessible showers, which was a significant concern for one visitor.
• Although the transition went smoothly, there were mixed reviews about food quality after a change in chefs, leading to decreased satisfaction among residents.
• There were initial concerns regarding cleanliness due to a leak that resulted in mold before repairs were made.
• Despite overall positive impressions, some visitors felt there could be more activities available for residents.

Review

The Rivers has garnered a mix of opinions from residents and their families, reflecting both the positive experiences and some areas of concern regarding the facility. Many reviews highlight the kindness and helpfulness of the staff as a major strength, fostering a welcoming atmosphere that makes new residents feel at home. Families appreciate the dedication shown by team members, from community relations to healthcare professionals, noting that they are easily accessible for questions or concerns. In particular, family members frequently mention that the staff goes above and beyond to ensure that transitions into The Rivers are smooth and comfortable for new residents.

One reviewer noted that after moving in, their mother quickly adapted to her new environment, praising how cheerful and accommodating the staff were during this period. Another highlighted how they felt relieved knowing that their loved one was being cared for attentively in such a friendly atmosphere. The facility itself is often described as clean and well-maintained; numerous comments reflect on its pleasant living conditions, which include larger-than-average apartments set within beautiful grounds that encourage outdoor activities like walking. These features contribute to an overall impression of The Rivers as a charming community where residents can feel secure and engaged.

However, some reviews pointed out notable issues concerning staffing levels and communication within departments. A common complaint involved nursing staff requiring further training or improvement in English proficiency to better assist residents’ needs effectively. Additionally, concerns were raised about response times related to call lights; reviewers expressed apprehension over what could happen during emergencies if assistance is delayed. These criticisms suggest an area where management may need to focus on training and development to improve service quality, especially when it comes to urgent matters concerning resident care.

Despite these criticisms, several reviewers emphasized their satisfaction with food offerings at The Rivers. Many mentioned recent changes in culinary staff leading to improved meal options and variety each day. While there were initial complaints about limited choices due to COVID-19 restrictions, families reported positive experiences with meals in subsequent months. Residents also enjoy various social activities designed for maximum engagement; while certain group activities like bingo might not appeal universally—especially for more independent residents—there are outings such as trips to local museums which visibly enhance community bonding among attendees.

The architectural style of The Rivers drew mixed reactions from visitors touring the facility who found beauty mingled with signs of weariness in traditional design elements like carpeting. However, several found comfort in its inviting décor when assessing living spaces versus other facilities they encountered during their search for appropriate accommodations—highlighting its competitive pricing amidst prevalent housing inflation trends affecting elder care options statewide.

In conclusion, many reviews collectively paint a picture of satisfaction when describing life at The Rivers—where supportive staff engage warmly with residents while assisting them alongside numerous enriching activities tailored toward individual preferences—even amidst minor service deficiencies primarily within nursing capabilities identified by family stakeholders concerned about emergency responsiveness protocols currently undergoing assessment by management teams overseeing operational logistics here daily! If improvements can be made addressing these critical insights derived from first-hand accounts provided openly across multiple perspectives shared here today—it’s likely both current occupants will thrive alongside prospective newcomers actively considering making this beautiful campus their next residence too!

Located in Burnsville, Minnesota, this area offers a convenient mix of amenities for seniors looking to settle down. With easy access to popular fast food chains like McDonald's and Burger King, as well as local dining options such as Yankee Tavern and Hazelwood Food and Drinks, there are plenty of dining choices nearby. Multiple pharmacies like Walgreens and CVS provide easy access to medication and health care needs. For medical care, there are various physicians' offices within a few miles, including specialists in sports training, eye care, and digestive health. Entertainment options include Emagine Eagan theater for movie buffs and cafes like Starbucks and Panera Bread for socializing or grabbing a coffee. Transportation is also readily available with the Mall of America LRT Station nearby, making it convenient for travel. Additionally, the area boasts several parks for outdoor enthusiasts looking to enjoy nature close to home. For healthcare needs, Fairview Ridges Hospital is conveniently located nearby. Woodcrest Church provides a place for spiritual growth and community engagement. Overall, this area offers a well-rounded living experience with diverse amenities catering to different interests and needs.

Restaurants

• McDonald's (0.9 miles)
• Burger King (1.5 miles)
• Yankee Tavern (2.8 miles)
• Wendy's (3.4 miles)
• Hy-Vee Market Grille (3.6 miles)
• Hazelwood Food and Drinks (3.7 miles)
• Taco Bell (3.8 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3.1 miles)
• Hy-Vee Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4 miles)

Physicians

• Sstar-Sports Specific Training & Rehab (1.2 miles)
• Fairview Clinics (3.3 miles)
• Minnesota Eye Consultants (3.5 miles)
• Southdale Pediatrics (4.1 miles)
• Mngi Digestive Health - Eagan Endoscopy Center & Clinic (4.3 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (4.4 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (4.4 miles)

Theaters

• Emagine Eagan (1.2 miles)
• Jj’s Theatre & Draft House (5.7 miles)

Cafes

• Starbucks (1.4 miles)
• Caribou Coffee (3.1 miles)
• Starbucks (3.6 miles)
• Panera Bread (4.3 miles)
• Dunn Brothers Coffee (4.4 miles)
• Starbucks (4.7 miles)
• Panera Bread (4.9 miles)

Transportation

• Mall of America LRT Station (3.6 miles)
• Delta Employee Bus Stop #1 (4.6 miles)
• Terminal 2-Humphrey (5 miles)
• TSA Checkpoint 1 (5 miles)
• Concourse A (5.5 miles)
• Minneapolis–Saint Paul International Airport (MSP) (5.6 miles)
• Concourse F (5.6 miles)

Parks

• Central Park (3.8 miles)
• Lebanon Hills Regional Park (4.2 miles)
• Keller Park (5.5 miles)
• Lac Lavon Park (5.9 miles)
• Burr Oaks Park (6.1 miles)
• Greenhaven Park (6.1 miles)
• Taft Park (6.2 miles)

Hospitals

• Fairview Ridges Hospital (4.3 miles)
• Apple Valley Medical Clinic (4.7 miles)

Places of Worship

• Woodcrest Church (6 miles)