Arbor Lakes Senior Living/Willows Memory Care in Maple Grove, MN

12001 80th Avenue North, Maple Grove, MN 55369

For more information about senior living options: (844) 490-3973

2.2 from 5 reviews
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Active Adult Communities (55+) Assisted Living Independent Living Memory Care

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    Overall Review of Arbor Lakes Senior Living/Willows Memory Care

    Pros

    • pro The building was very nice.
    • pro The place would suffice for those who only need a roof over their loved one's head.

    Cons

    • pro The reviewer warns that no one should move their loved one there, claiming they will regret it.
    • pro The aides are not well trained in memory care.
    • pro The aides make numerous errors and are absolutely disrespectful.
    • pro Management doesn't hold staff accountable because they are short staffed.
    • pro The care has significantly declined as residents require more assistance.
    • pro The facility only provides a roof over someone's head; for meaningful care, people should look elsewhere.
    • pro Management and nurses don't train staff on safe transfers from a wheelchair to a recliner or bed, risking safety.
    • pro Transfers have compromised residents' safety and comfort.
    • pro The environment feels unfriendly, with residents in line and little interaction or smiles.

    Review

    Arbor Lakes Senior Living/Willows Memory Care is best suited for seniors who primarily need a roof over their head with minimal daily support and have little to no need for specialized memory-care programming. The facility presents a polished, pleasant physical setting that can feel reassuring at first glance, which may appeal to families prioritizing appearance and a calm, low-traffic environment. However, for a loved one whose needs include consistent memory-care interventions, safety-focused care, and meaningful social engagement, this community does not deliver.

    Anyone evaluating this community for memory-care needs should strongly consider alternatives. The reviews signal significant risk for those requiring ongoing assistance with transfers, grooming, and daily routines. When memory impairment is present, the absence of trained, accountable staff and an approachable management team becomes more than a disappointment - it becomes a safety concern. If a resident relies on caregivers to transfer from wheelchair to bed or recliner, or to maintain basic hygiene and dignity, the gaps reported here are likely to translate into real-world harm or discomfort.

    The main pros - the building's attractiveness and the potential for a lower-stress transition in terms of environment - do not meaningfully offset the systemwide cons. Aesthetics can ease the initial decision, but they do not substitute for dependable, trained staff who can perform transfers safely, monitor memory-care needs, and respond promptly to changes in condition. In contrast, the persistent reports of understaffing, insufficient training, and dismissive attitudes from aides undermine trust and security. When safety, not just ambiance, is at stake, the positive aura of the facility cannot compensate for the operational deficits.

    From a risk-management perspective, the most critical failings are the routines around transfers, care responsiveness, and daily interactions. If a resident's safety during wheelchair-to-chair transfers is routinely compromised, the likelihood of falls or injuries rises sharply. Hygiene lapses - such as not rinsing a toothbrush between uses - may seem small but reflect a culture of neglect that can lead to infections or broader health problems. The combination of minimal engagement, brief and unfriendly interactions, and a pattern of "bare minimum" care erodes quality of life and raises red flags for families seeking a secure, compassionate memory-care environment.

    Families evaluating options should deploy a concrete decision checklist during tours and conversations. Probe staffing levels, especially during peak hours, and request a current caregiver-to-resident ratio for memory-care specific shifts. Ask to see documentation of memory-care training, transfer assistance protocols, and accountability procedures for safety incidents. Observe real-time interactions between staff and residents: look for warmth, responsiveness, and attentiveness rather than rote compliance. Review state inspection results and speak with current residents or families about consistency of care, cleanliness, and basic daily routines. If possible, request a trial period or a clearly defined care plan with measurable milestones.

    The bottom line is clear: Arbor Lakes Senior Living/Willows Memory Care is not a sound choice for families prioritizing robust memory-care support and dependable daily assistance. It may be tolerable only for residents with minimal care needs who can tolerate limited engagement and lower staffing attention. For any family confronting memory-care requirements, this community should be filtered out in favor of facilities with proven training, proactive management, higher staffing ratios, and a demonstrated commitment to safe transfers and respectful, consistent resident interactions. If staying under consideration, demand explicit performance guarantees, concrete safety protocols, and a defined window for reassessment to avoid long-term distress or risk.

    Features

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Transportation

    • Minneapolis-St Paul International (18 miles away) Minneapolis-St Paul International (18 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Arbor Lakes Senior Living/Willows Memory Care in Maple Grove, MN offers a comprehensive range of care options, including Assisted Living, Independent Living, and Memory Care. Nestled in a charming and peaceful neighborhood, this community provides a supportive and comfortable environment for seniors to thrive.

    Residents at Arbor Lakes Senior Living/Willows Memory Care have access to an array of amenities that enhance their daily lives. Devotional services off-site cater to the spiritual needs of individuals looking for moments of reflection and guidance. The indoor common areas provide ideal spaces for socializing with friends and neighbors or participating in group activities.

    For those with specific healthcare requirements, Arbor Lakes Senior Living/Willows Memory Care offers diabetic care. This ensures that residents receive the specialized attention they need to manage their condition effectively.

    The community also recognizes the importance of engaging residents in meaningful activities. Devotional activities offsite allow individuals to explore their faith while connecting with others who share similar beliefs.

    Located in the heart of Maple Grove, this assisted living community benefits from its proximity to various conveniences. With nearby cafes and restaurants, there are numerous dining options for residents to enjoy delectable meals or meet up with loved ones for a cup of coffee. Nearby parks offer tranquil settings for outdoor recreation or leisurely strolls amidst nature's beauty.

    Additionally, being surrounded by multiple pharmacies and physicians ensures easy access to essential healthcare services. Residents can rest assured knowing that medical support is conveniently available whenever required.

    In summary, Arbor Lakes Senior Living/Willows Memory Care is an exceptional senior living community that provides high-quality care in a warm and inviting environment. With its abundance of amenities, commitment to residents' spiritual well-being, personalized diabetic care services, and close proximity to various local establishments, this facility is an ideal choice for seniors seeking comfort, independence, and companionship.

    Nearby Places of Interest

    Physicians

    • Northstar Pain Care Clinic (0.2 miles)
    • Partners In Pediatrics (2.3 miles)
    • Fairview Maple Grove Medical Center (3 miles)
    • North Memorial Gastroenterology (3.3 miles)
    • Suburban Radiologists (4.5 miles)
    • Northwest Family Physicians PA (4.6 miles)
    • Minnesota Gastroenterology PA (5.6 miles)

    Restaurants

    • Portillo's Hot Dogs (0.4 miles)
    • Malone's Bar & Grill (0.5 miles)
    • Arby's (0.7 miles)
    • Lookout Bar & Grill (1 miles)
    • Kyoto Sushi (1.2 miles)
    • Original Pancake House (2.2 miles)
    • McDonald's (2.7 miles)

    Cafes

    • Starbucks (0.8 miles)
    • Caribou Coffee (6.3 miles)
    • Caribou Coffee (7.2 miles)
    • Caribou Coffee (7.3 miles)
    • Starbucks (8.4 miles)

    Pharmacies

    • Walgreens (1 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.6 miles)
    • Walgreens (3.7 miles)
    • CVS Pharmacy (3.9 miles)
    • Hy-Vee Pharmacy (4.1 miles)

    Parks

    • Plymouth Dog Park (4.1 miles)
    • Corcoran Lions Park (4.4 miles)
    • French Regional Park (5.4 miles)
    • Pinebrook Park (5.4 miles)
    • Twin Lake Beach Park (6.1 miles)
    • Pennisula Park (6.8 miles)
    • Churchill Farms Residents' Park (7.1 miles)

    Hospitals

    • Plymouth Surgery Center (5.6 miles)
    • Anoka Metro Regional Treatment Center (8.4 miles)

    Places of Worship

    • Elim Church Center (6.9 miles)
    • Ephiphany Catholic Church (7.6 miles)

    Theaters

    • AMC Coon Rapids 16 (8.4 miles)

    Frequently Asked Questions

    Where is Arbor Lakes Senior Living/Willows Memory Care?
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