Pineview Home Health

2700 East 28Th Street #160, Minneapolis, MN 55406

For more information about senior living options: (844) 490-3973

3.8 from 16 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living

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    Overall Review of Pineview Home Health

    Pros

    • pro Fairview Hospice is described as amazing and comforting, with an empathetic and attentive team.
    • pro The staff are repeatedly praised as kind, compassionate, and caring.
    • pro The hospice offers a diverse, multi-disciplinary team (doctor, nurses, social worker, chaplain, aides, music and massage therapists, volunteers) and flexible use of services.
    • pro Home care nurses are often described as kind and comforting during treatment.
    • pro Several reviewers state they would highly recommend Fairview Hospice.
    • pro Families express gratitude for the high-quality care and support provided in their loved ones' last days.

    Cons

    • pro The nurse assigned to the patient did not want to work with the patient's schedule and expected flexibility from the patient.
    • pro The morning lab was drawn late and disrupted the patient's meds schedule.
    • pro The phlebotomy was done in a poor spot, with the vein flicked, causing additional venous issues.
    • pro The day's lab results were never provided, and the patient was not entered into the system, leading to a missed next-day draw.
    • pro The COVID test was not available; no one was sent as promised.
    • pro The intake process was insensitive, bureaucratic, and conducted with rude, jargon-heavy communication.
    • pro The hospice allegedly prescribed morphine, then Haldol and Xanax, which contributed to the patient's decline and death.
    • pro The patient experienced unmanaged pain with delays in IV pain management and inadequate administration.
    • pro There were concerns about cost-driven decisions, such as not using available IV access and delaying medications.
    • pro A nurse allegedly blamed the family for the patient's agitation and pain instead of addressing the medical needs.
    • pro Overall, reviewers described the home care and hospice services as unprofessional and unreliable.

    Review

    A wide range of experiences tends to color people's views of homecare and hospice, and the accounts here illustrate a striking contrast between moments of compassion and competence and episodes of miscommunication, delay, and distress. In one thread, a transplant patient and their family describe a sequence of scheduling failures, painful IV experiences, and fragmented communication that left them frustrated and worried about whether their care was being managed properly. In another thread, a sister facing COPD and end-of-life decisions recounts a troubling sequence of medication choices and a death that they view as preventable or mishandled, while others within the same system praise different teams for their kindness and professionalism. Taken together, these narratives offer a complicated portrait of Fairview's homecare and hospice services.

    The most troubling feedback centers on an episode of home care that began with a nurse who seemed resistant to the patient's schedule and needs. The patient describes an all-day itinerary of appointments, only to have the assigned nurse insist on meeting strictly at the patient's appointment times, rather than accommodating a broader window. The patient complains that lab work was supposed to be completed before morning medications, yet the nurse reportedly found the early time unreasonable and asserted a long drive to meet at the patient's home as a burden. This tension escalated into a late arrival that not only delayed medications but also produced a lab draw described as poorly executed - "flicked my vein up," making things worse. The patient's frustration deepened when, more than a week later, no lab results appeared and the care system seemingly failed to register the encounter - "no one showed up for my next morning blood draw."

    Communication appears to be a recurring problem in these reports. The patient recounts calling the office only to be told that the evaluation never happened, despite having one. In a second instance, a COVID test was tied to a hospital procedure, but the nurse allegedly focused on obtaining lab results at all costs, failed to secure a proper vein, and ultimately had to involve the hospital again. The subsequent visit produced no-show service, and an understaffed schedule left the patient in limbo. When the patient pressed for action, the office either could not or would not dispatch someone - sometimes offering an excuse such as "there's no COVID test kit" - yet the test had already occurred elsewhere, adding to a sense of bureaucratic confusion and inconsistent responsiveness.

    Beyond the homecare missteps, there is a starkly different stream of feedback about hospice care. One family member recounts a grim experience surrounding a loved one with COPD who opted for hospice after discussions with several physicians. The family alleges that morphine, followed by Haldol (an antipsychotic) and later Xanax, were administered to relieve breathing but resulted in a rapid decline and death - an experience they describe as euthanasia or an overdose. The reviewer emphasizes that their loved one did not want to die and believes the hospice approach was inappropriate for someone who could still have had meaningful quality time. They call for advocacy and vigilance, warning others to be aware of the potential for aggressive pharmacologic management under hospice care. It's important to note that this is a single narrative, presented as the patient's family's voice, with explicit concern about the power and influence hospice care can exert.

    Despite that acute concern, other reviewers within the same ecosystem offer heartfelt praise for specific hospice teams and individuals. Several accounts express gratitude for Fairview Hospice staff who provided compassionate, patient-centered care in difficult times. Names and roles surface repeatedly - nurses, social workers, chaplains, aides, and coordinators - along with expressions of appreciation for the way these professionals supported families, offered emotional and spiritual care, and maintained open lines of communication. One reviewer, writing as a retired nurse, specifically thanks multiple people for helping their mother at the end of life and notes how the team's support enabled them to stay at home in alignment with the mother's wishes. Another set of messages highlights a family's gratitude for the care their dad received at Fairview's hospice program, praising individuals such as Andrea and a compassionate, empathetic team that provided high-quality support during the final weeks. These voices emphasize the warmth, competence, and steadiness that can make hospice care feel like a genuinely supportive presence during a deeply challenging period.

    There are also comments that reflect more mixed or situational impressions about the organization's approach to intake, everyday care, and governance. One account describes an intake process that felt detached and overly focused on paperwork and timing rather than learning about the patient's life and needs, leaving the family with a sense of insensitivity and disconnection. Another narrative from a caregiver who spent days at a relative's bedside describes ongoing pain management challenges and family fatigue - an impression that the care team could sometimes take hours to respond, and that IV or port-based pain relief was not used consistently, despite urgent family requests for more robust relief. In that account, critical questions arose about cost considerations, timely responses, and whether the patient's comfort was being prioritized in real time.

    Taken together, the collection of experiences paints a picture of a health system capable of exceptional compassion and patient-centered care in some contexts, while also displaying problematic gaps in scheduling, communication, and clinical decision-making in others. The hospice component is particularly a source of both strong praise and serious concern - praise for staff who are described as loving, attentive, and skilled; concern for stories that allege aggressive pharmacologic strategies, perceived loss of autonomy, and a sense that policy and procedure sometimes overshadow the individual's values and preferences. For families navigating these services, the threads of feedback suggest two practical takeaways: advocate proactively for clear, documented plans and confirm every appointment, test, and medication with the care team; and seek out the specific hospice and homecare teams with demonstrated track records of communication, respect for patient wishes, and transparent decision-making.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (5 miles away) Minneapolis-St Paul International (5 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pineview Home Health is an assisted living community located in Minneapolis, MN. Our community offers a variety of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. Our residents can enjoy delicious meals in our dining room, prepared by our staff who can accommodate special dietary restrictions. Housekeeping services are provided to keep their living spaces clean and tidy.

    Our community also features outdoor spaces and a garden where residents can relax and enjoy the fresh air. For their healthcare needs, we provide 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as coordination with health care providers. We also have a mental wellness program in place to support the emotional wellbeing of our residents.

    Transportation arrangement is available for medical appointments and there are several nearby cafes, pharmacies, restaurants, parks, physicians' offices, hospitals, places of worship to cater to the varying needs of our residents.

    At Pineview Home Health, we strive to create a warm and welcoming environment where our residents feel at home while receiving the personalized care they need. With resident-run activities and scheduled daily activities, there are plenty of opportunities for social engagement and enrichment.

    Nearby Places of Interest

    Parks

    • Franklin Terrace Off-Leash Dog Park (0.8 miles)
    • Longfellow Park (1 miles)
    • Lake Hiawatha Park (1.9 miles)
    • Gateway Dog Park - Off-Leash Play Area (2.2 miles)
    • Mill Ruins Park (2.3 miles)
    • Loring Park (2.7 miles)
    • Wabun Picnic Area (2.9 miles)

    Restaurants

    • Matt's Bar (1.2 miles)
    • Surly Brewing Company (1.8 miles)
    • Maxwell's American Cafe (1.8 miles)
    • Dubliner Pub (2.1 miles)
    • Sawatdee Thai Restaurant - Minneapolis (2.2 miles)
    • Owamni (2.4 miles)
    • Aster Cafe (2.5 miles)

    Hospitals

    • University of Minnesota Medical Center - East Bank Campus (1.2 miles)
    • Csc Gi Lab (2 miles)
    • Hennepin County Medical Center (2 miles)
    • VA Medical Center (3.7 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • Target Pharmacy (2 miles)
    • CVS Pharmacy (2.3 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (2.8 miles)

    Physicians

    • HealthPartners Health Center for Women Clinic St Paul (1.6 miles)
    • Whittier Clinic (2.3 miles)
    • Dermatology Consultants P.A. (3.2 miles)
    • Parkway Family Physicians (3.9 miles)
    • Southwest Dermatology Specialist (5.1 miles)

    Cafes

    • Roundtable Cof (1.9 miles)
    • Dunn Brothers Coffee (2.7 miles)
    • Spyhouse Coffee (3.1 miles)
    • Groundswell (3.7 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.7 miles)
    • Jinx Tea (5.2 miles)

    Places of Worship

    • Westminster Presbyterian Church (2.5 miles)
    • WW Studio (3.9 miles)
    • St George Greek Orthodox Church (4.2 miles)

    Transportation

    • Minnesota State Fair Transit Hub (3.4 miles)
    • Concourse E (4.8 miles)
    • Concourse D (4.8 miles)
    • Escape Lounge (4.8 miles)
    • Concourse F (4.9 miles)
    • Terminal 1-Lindbergh (4.9 miles)
    • Delta Sky Club (5 miles)

    Theaters

    • AMC Rosedale 14 (5.2 miles)

    Frequently Asked Questions

    Where is Pineview Home Health?

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