N and V Helpful Heart Care, Inc

Cons

• The reviewer claims the company exploits county funds and residents.
• The reviewer accuses the company of financial exploitation of residents.
• The reviewer alleges falsified documentation.
• The reviewer claims the meals consist of frozen meals, ramen noodles, and macaroni and cheese.
• The reviewer contends residents' mental health deteriorates daily because of the company's actions.
• The reviewer alleges theft by residents, staff, and the company, including stealing residents' belongings.
• The reviewer says the company does not take responsibility for its actions.
• The reviewer asserts the company misuses county funding and disregards client care despite 10+ years in the industry.
• The reviewer states that the website's claims are lies and suggests seeking services elsewhere, noting legal action has occurred.

Review

After more than a year with the company, the reviewer makes a blunt, no-stars verdict. They express a deep disappointment and frustration, insisting they would rate the organization with zero stars if given the chance. The core accusation is that the company exploits county funds and exploits the residents it is supposed to serve. This line of critique frames not only the quality of care but also the financial arrangements and governance surrounding the operation, setting a tone of distrust from the outset.

A significant portion of the critique focuses on daily life and basic provisions for residents. The reviewer points to meals described as frozen and unappealing, listing staples like ramen noodles and macaroni and cheese as routine fare. Beyond nutrition, they allege financial exploitation of residents, supported by claims of falsified documentation and a broader pattern of actions that undermine resident welfare. The reviewer insists these practices contribute to mental health struggles among residents, noting that the staff show little regard for company policy and take little or no responsibility for the consequences of their actions.

The review also addresses issues of theft and safety. The author asserts that residents are allowed to steal, alongside staff, and that the company itself is involved in stealing residents' personal belongings. These allegations are presented as part of a larger pattern that erodes trust and safety within the facility. The reviewer links these conditions to a broader failure in respect for residents, suggesting that such issues are symptomatic of deeper problems in how the house operates and how relationships between clients and the company are managed.

Despite the company's stated longevity - over a decade in the industry - the reviewer argues that it operates in a shady manner and misuses county funding, with a clear disregard for client care. They challenge any positive impression conveyed by the company's website, claiming that everything described there is a lie. This accusation extends to a recommendation that families seeking customized living arrangements and state funding pursue other providers, framing the company as unreliable and potentially harmful to residents' well-being. The reviewer also mentions legal action, asserting that there has been involvement and that the actions were proven accurate.

Throughout the review, there is a consistent emphasis on behavioral issues, both among residents and in the relationship with the company. The reviewer contends that the situation reflects a broader failure to nurture healthy interactions within the facility, contributing to ongoing behavioral problems rather than addressing them constructively. The tone implies a cycle of dysfunction: inadequate care and poor governance feeding into further behavioral challenges, which in turn exacerbate mistrust and dissatisfaction among residents and their families.

The final sentiment is one of caution and alarm. The reviewer emphasizes that, in their opinion, the company's approach to client care, funding, and documentation is fundamentally flawed. They urge others to consider alternative providers and to scrutinize the ways in which client funding is managed. The overall message is that the reviewer would not recommend this company, highlighting a perceived mismatch between the company's stated mission and the lived experience of residents, as well as the potential for legal and financial consequences for the people involved.

In closing, the reviewer's experience is described in stark terms: there appears to be a disconnect between the company's public image and the on-the-ground reality experienced by residents and their families. The narrative is suffused with accusations of exploitation, mismanagement, and neglect, framed as systemic rather than incidental. The implication is clear: seek out other options for customized living arrangements and funding support, and approach this particular organization with serious skepticism and caution.

Physicians

• Northwest Family Physicians PA (0.3 miles)
• Partners In Pediatrics (4.2 miles)
• Eyeklinic of Edinburgh (4.5 miles)
• Northstar Pain Care Clinic (4.7 miles)
• Fairview Fridley Clinic (5 miles)
• Suburban Radiologists (5.7 miles)
• Eye Care Center (6 miles)

Restaurants

• Big Louie's Bar & Grill (0.5 miles)
• Pub 42 (1.8 miles)
• Culver's (2 miles)
• Wendy's (2.2 miles)
• White Castle (2.8 miles)
• McDonald's (2.8 miles)
• Original Pancake House (4.6 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (1.9 miles)
• HyVee Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Park Nicollet Clinic (2.7 miles)
• Walgreens (2.8 miles)

Parks

• Twin Lake Beach Park (1.3 miles)
• French Regional Park (4.5 miles)
• Pinebrook Park (5.2 miles)
• North Loop Dog Park (6 miles)
• Boom Island Park (6.1 miles)
• Silverwood Park (6.5 miles)
• Plymouth Dog Park (6.8 miles)

Cafes

• Caribou Coffee (1.5 miles)
• Starbucks (5.5 miles)
• Starbucks (6.8 miles)
• Dunn Brothers Coffee (7 miles)

Places of Worship

• Elim Church Center (2.2 miles)
• Fridley United Methodist Church (5.5 miles)

Hospitals

• Regency Hospital (4.5 miles)
• Unity Hospital (6.1 miles)
• Plymouth Surgery Center (6.4 miles)