6000 Bass Lake Road #106, Crystal, MN 55429
For more information about senior living options: (844) 490-3973
The company exploits county funds and its residents. The food provided consists of frozen meals, ramen noodles, and mac and cheese. It financially exploits residents and falsifies documentation. It causes residents' mental health to deteriorate daily with no regard to company policy. It allows residents to steal, along with staff stealing and the company stealing residents' personal belongings. Despite 10+ years in the industry, the company is shady, misuses county funding, and disregards client care.This community is best suited for residents who can tolerate significant governance questions and whose families are prepared to provide ongoing oversight and advocacy. In Crystal, MN, N & V Helpful Heart Care may appear as an affordable, convenient option, but the sole published review presents a starkly troubling picture. The account describes a setting where risk eclipses daily comfort, with alleged gaps in financial stewardship and resident care. For families pursuing a calm, well-documented environment with transparent finances and reliable routines, this residence does not fit. It's the sort of option to consider only after rigorous, independent checks and a concrete plan for ongoing oversight has been established.
Who should consider alternatives? Anyone needing accountable management, secure handling of resident funds, consistent staffing, and trustworthy nutrition should look elsewhere. The review flags multiple red flags: alleged exploitation of county funds, falsified documentation, and practices that reportedly harm residents' mental health. Food quality emerges as a baseline concern - frozen meals and low-cost staples rather than balanced, nourishing options. In short, when safety, dignity, and integrity are non-negotiable, this residence raises too many questions to merit trust without substantial corroboration.
The main concerns laid out are severe and pervasive. Financial exploitation of residents, theft by both residents and staff, and documentation that may not reflect actual care are at the center of the critique. The allegation that county funding is misused introduces legal and ethical risk families cannot ignore. A culture described as disrespectful, with strained client-staff relationships, suggests ongoing behavioral issues within the home. Taken together, these problems point to governance and accountability failures that threaten residents' financial security, personal belongings, and emotional well-being.
Do any positives offset such flaws? In this single, strongly negative account, there are no credible positives presented. The combination of questionable meals, alleged record falsification, and theft concerns far outweigh any potential amenities. Without independent audits, transparent ledgers, and robust staffing controls, the described issues appear systemic rather than isolated incidents. This makes it difficult to justify selecting the community for anyone who requires predictable routines, protective oversight, and a respectful atmosphere.
Guidance for families evaluating options is clear. Prioritize facilities with strong oversight and clear, independent reporting. Arrange direct conversations with administrators about financial policies, resident rights, and incident handling. Request current state licensing reports, recent inspection findings, and third-party audit results. Visit to observe meal quality and service, speak with front-line staff about training, and interview residents or families from other households about daily care consistency. Compare advertised services with actual practices, and beware environments where accountability feels optional. If a decision lands here, require a structured agreement with explicit protections, reporting requirements, and a commitment to rapid remediation.
Bottom line: this community represents a high-risk choice that many families will want to bypass. It is not suitable for those seeking reliable, principled care and transparent governance. Alternatives in Crystal, MN with sturdier track records and clearer safeguards should be prioritized. If consideration persists, rigorous due diligence, ironclad contractual protections, and continual oversight from family representatives or a trusted advocate are non-negotiable. The prudent path is to move on from this residence and pursue options where care quality, safety, and integrity are verified and consistently demonstrated.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Crystal, MN, N & V Helpful Heart Care is an assisted living community dedicated to providing exceptional care and support for seniors. Our community offers a wide range of amenities to ensure that our residents feel comfortable and at home. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, a kitchenette, and a telephone. Residents also have access to outdoor space, perfect for enjoying the fresh air and sunshine.
Our dedicated staff is available 24 hours a day to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We pride ourselves on offering personalized care tailored to each individual's unique needs. Our staff also coordinates with healthcare providers to ensure that residents receive the medical attention they require.
At N & V Helpful Heart Care, we understand the importance of maintaining a healthy lifestyle. That's why we offer diabetes diets and special dietary restrictions for those with specific nutritional needs. Our skilled chefs prepare delicious meals that are served in our dining room. Residents can also socialize with others during mealtime.
We believe in promoting mental wellness among our residents through engaging activities and programs. We offer resident-run activities as well as scheduled daily activities to keep our residents active and engaged. Transportation arrangements are available for medical appointments, ensuring that our residents can easily access necessary healthcare services.
In addition to providing top-notch care within our community, there are numerous amenities located nearby for additional convenience. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all within close proximity, residents have everything they need right at their doorstep.
N & V Helpful Heart Care is committed to creating a safe and supportive environment where seniors can thrive. With our comprehensive care services, comfortable accommodations, engaging activities, and convenient location near essential amenities, we truly provide a welcoming home for our residents.
N & V Helpful Heart Care is located at 6000 Bass Lake Road #106, Crystal, MN 55429 in Hennepin County, Minnesota
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