2445 10Th Avenue South, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
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Midwest treats employees well. Midwest is there for employees when they need help. The reviewer is glad to be with Midwest. Midwest is the best health care place to go. The reviewer loves everything about Midwest.
The organization is unorganized at times and some employees have bad attitudes. The place is awful and Hallie is a joke who knows absolutely nothing. The reviewer accuses the company of lying and of not caring when issues are reported, including a pay sheet not turned in for five weeks. The reviewer would not recommend others work with this company, stating it never has clients and is very rude. The reviewer implies the company is not qualified.The collection of voices about Midwest reveals a workplace that inspires strong feelings on both ends of the spectrum. Some reviewers point to everyday challenges that affect the experience of working there, while others highlight positive, even prideful, experiences that keep them loyal after years. The overarching thread is a tension between perceived disorganization and inconsistent service culture on one hand, and personal loyalty, supportive moments, and genuine care on the other. Taken together, these accounts paint a picture of a company that can feel welcoming and rewarding to some, yet frustrating and unreliable to others.
Several comments focus on a sense that the operation is not always smooth and that attitudes within the staff can be less than ideal. One reviewer explicitly calls for a course in Customer Service, signaling that the interaction quality and consistency could be improved. Another voice voices a blunt critique of day-to-day interactions, suggesting rude behavior from some colleagues. The timing of these concerns - pointing to the need for better training, clearer processes, and a more professional demeanor - frames Midwest as a place with room for improvement in how people engage with clients and each other.
Yet the picture is not uniformly negative. A different narrative comes from someone who has spent nine years with Midwest and reports a consistently supportive environment when help is needed. This reviewer emphasizes reliability: they say the company has always treated them well, was there to support them when the job demanded dependability, and provided assistance when required. The sentiment here is one of recognition for a company that facilitates long-term engagement and personal stability, even if other aspects of the organization may be contested by others.
This long-tenured employee also notes practical benefits that reinforce their loyalty: access to vacation time and lunch breaks are described as expected rights, and there is a sense of mutual respect in handling personal needs. They share a personal anecdote about client business, noting that after the passing of a client of five years, they were still supported by the company through new opportunities. The underlying message is that Midwest has capacity to respond to real-life circumstances with tangible opportunities, which strengthens the sense of being valued within the organization.
On the more critical side, another reviewer is sharply dissatisfied with specific individuals and processes. They describe an experience with a staff member named Hallie in highly negative terms, asserting that Hallie "is a joke" and "knows absolutely nothing." The same voice accuses the staff of lying and expresses disappointment that a pay sheet was not turned in for five weeks, labeling the situation as shameful. This pair of complaints points to gaps in accountability and communication that can leave clients and employees feeling misled or neglected, and it underscores the perception that some interactions are handled poorly or carelessly.
A separate negative perspective adds to the sense of inconsistency: the reviewer says they would prefer not to work with the company because they feel Midwest "never has clients" and is "very rude." This statement frames the firm as disconnected from a steady client flow and from a professional standard of conduct, contributing to a sense that the customer-facing experience can be unreliable and unsatisfactory for some. It's a cautionary counterpoint to the more positive testimonials and suggests that the problem areas - client acquisition, service delivery, and staff demeanor - are significant enough to influence overall impressions.
In contrast to these critiques, there are also clear endorsements that emphasize the value and excellence of Midwest as a health care place. One reviewer states outright that Midwest is "the best" health care place to go and expresses love for everything about it. This exuberant positivity serves as a powerful counterpoint to the criticisms, illustrating that for some, Midwest embodies quality care, strong culture, and compelling advantages that make the work worthwhile and rewarding. Such praise reminds readers that there are genuine prideful experiences and successes that people attribute to the organization.
Taken together, these reviews present a complex, sometimes contradictory portrait of Midwest. On one side, there are legitimate concerns about organization, consistency, and the handling of internal processes and client interactions. On the other, there are enduring loyalties, supportive responses to personal needs, and moments of praise for the company's care, resilience, and potential. The mix suggests that Midwest's strengths lie in its willingness to support employees who stick with it, while its weaknesses lie in areas like communication, training, and operational coherence that can leave others frustrated or cynical.
Looking ahead, the combination of feedback points to several practical opportunities for improvement. A formal, company-wide emphasis on customer service training could address the calls for a better approach to client interactions and attitudes. Strengthening internal processes - such as pay sheet handling and timely follow-through on staffing and client placements - could reduce frustration and enhance credibility. Finally, clear accountability and transparent communication about client engagement and care standards could help align experiences across the board, ensuring that the positive experiences celebrated by longtime staff and faithful clients are not undermined by isolated disruptions or miscommunications.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Midwest Homes, an assisted living community located in the beautiful city of Minneapolis, MN. Our community offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
In terms of amenities, we provide cable or satellite TV in all our accommodations, allowing residents to stay connected and entertained. Each apartment is fully furnished and includes a dining room for communal meals with fellow residents. Additionally, residents have access to a garden and outdoor space where they can relax and enjoy nature.
Our dedicated staff provides housekeeping services to ensure that each apartment is clean and well-maintained. Furthermore, we offer move-in coordination assistance to make the transition into our community as seamless as possible. Residents also have access to Wi-Fi/high-speed internet and telephone services for communication needs.
When it comes to care services, we prioritize the well-being and support of our residents at all times. Our team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for each resident. Our staff is trained in medication management and can assist with diabetes diets and special dietary restrictions.
To promote mental wellness, we have a dedicated mental wellness program that focuses on providing support and engagement for our residents' emotional needs. Additionally, we arrange transportation for medical appointments within the community.
In terms of dining options, we accommodate special dietary restrictions to ensure that all nutritional needs are met. Residents can enjoy delicious meals prepared by our staff who also handle meal service.
We believe in the importance of staying active and engaged, which is why we offer resident-run activities along with scheduled daily activities. This ensures that there is always something fun and fulfilling happening within our community.
Convenience is key at Midwest Homes as we are surrounded by various cafes, parks, pharmacies, restaurants, hospitals, places of worship, and transportation options nearby. Our location provides easy access to essential services and recreational opportunities for our residents.
At Midwest Homes, we strive to create a warm and inclusive community where our residents can live comfortably and receive the support they need. Contact us today to learn more about our assisted living community in Minneapolis, MN.
Midwest Homes is located at 2445 10Th Avenue South, Minneapolis, MN 55404 in Hennepin County, Minnesota
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