Evensong Manor
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6264 Yukon Avenue North, Brooklyn Park, MN 55428
For more information about senior living options: (844) 490-3973
Evensong Manor offers a range of living options that reflect its commitment to providing exceptional care while also aligning with the broader market trends in Hennepin County and Minnesota. The monthly costs for private rooms at Evensong Manor range from $5,100 to $7,498, positioning them slightly below the county average of $5,580 but higher than the state average of $5,090. For semi-private accommodations, Evensong Manor's rate of $6,249 surpasses both county and state benchmarks, which are significantly lower at $4,356 and $4,051 respectively. Additionally, their studio apartments command a premium price of $8,123 - again reflecting the quality and services offered - while still being markedly higher than county and state averages of $3,713 and $3,617. Overall, Evensong Manor's pricing structure illustrates its superior offerings in a competitive landscape focused on delivering top-tier assisted living experiences.
| Floor plans | Evensong Manor | Hennepin County | Minnesota |
|---|---|---|---|
| Private | $5,100 to $7,498 | $5,580 | $5,090 |
| Semi-Private | $6,249 | $4,356 | $4,051 |
| Studio | $8,123 | $3,713 | $3,617 |
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The staff are supportive, attentive, and willing to look past challenges to assist residents. The Waterford is a beautiful, well-maintained community with appealing surroundings and a great Brooklyn Park location. Move-in is smooth, with friendly, helpful staff, making the process feel almost fun. The nurses and aides are amazing, meticulous with medications, and quick to respond to call buttons. Families feel comfortable and sleep better knowing their loved one is well cared for at Waterford. Residents engage in activities and enjoy regular entertainment; meals are well-liked, with staff actively seeking feedback. Dining services have been praised, with a new Chef delivering exceptional meals. The Waterford is described as a step above by partners, visitors, and families, reflecting strong care and a welcoming atmosphere.
The reviewer felt it was not a welcoming environment, noting that first impressions matter when entrusting staff with loved ones. They described the company as terrible, claiming repairs were neglected for two years and that there was never anyone in the office. They alleged Waterford "basically killed" their father due to lack of care, citing understaffing, lazy workers, and theft of his belongings. They characterized the customer service as terrible, not helpful to residents, and prone to buck-passing. They reported their mother's care during a 24-hour period as unsanitary and unsafe, with no overnight staff, late medications, and dishonesty about refunds. They argued the memory care program is unsuitable for moderate dementia, with aides sleeping, belongings stolen, and care not followed through. They described ongoing issues with management, maintenance, billing, and subpar dining, along with slow response times and safety concerns. They stated there was never anyone in the office. They claimed their husband's vehicle was towed due to not obtaining an overnight parking pass.Waterford in Brooklyn Park elicits a wide range of experiences from families, professionals, and visitors. On one hand, there are strongly ecstatic accounts from relatives who feel that the community provides safety, attentiveness, and a comfortable home for their loved ones. On the other hand, there are sharp criticisms from other families who describe persistent maintenance issues, staffing shortcomings, and, in several cases, alarming lapses in care. Taken together, the collection of reviews paints a picture of a place that many praise for its environment and the warmth of its staff, while others warn that serious problems can arise, particularly around dementia care, housekeeping, and responsiveness.
One family's story illustrates the most glowing impressions. Their brother lived at Waterford for nearly a year and, despite his occasional difficult temperament, the staff were described as understanding, patient, and capable of looking past challenges when help was needed. They emphasize a smooth moving-in process, a bright apartment view, and a supportive team that made lease signing feel almost pleasant, with Alyssa in particular singled out for making the process fun. A notable early incident involved a flood from an upstairs bathroom; maintenance arrived promptly to clean up and repair the fallout, underscoring a responsive maintenance team. Throughout their experience, calls for questions or schedule changes were met with cheerful, quick, and accurate responses. The nurses were praised for careful medication management and timely refills, and the call buttons were associated with swift assistance - often within five minutes. The family gained peace of mind knowing their mom was well cared for, engaged with neighbors, and participating in activities, with staff reminding her about meals when memory challenges arose. They also appreciated the meals themselves and felt staff actively sought resident input on dining. Overall, they concluded that Waterford was the best place for their mom and that their family slept a little easier knowing she was there.
Beyond this single story, several other reviewers echo positive themes: a welcoming atmosphere when visiting, friendly staff who greet people and create a homey lobby experience, and a community with abundant activities. One reviewer who had lived there for seven years expressed fondness for the place and its environment, noting positive impressions during visits, a lovely property, pleasant surroundings, and satisfaction with the overall experience. The involvement of the care team, including nurses and aides, is highlighted by families and professionals who have interacted with Waterford. Case managers, in particular, praise the staff for responsiveness, collaboration, and a focus on resident needs, with individuals like Troy mentioned as paying close attention to residents and driving ongoing improvements. The facility's partnerships with hospice and its Life Enrichment Programs for memory care residents are cited as evidence of a broader, collaborative approach to care. Residents and families also mention landscaping, cleanliness, and a new chef whose dining services have elevated the meals, underscoring a sense that Waterford can be a well-run, engaging place to live.
The positive impressions extend to professional observers as well. A case manager describes the Waterford staff as fantastic to work with, noting their responsiveness and willingness to coordinate care for a client. Visitors repeatedly report being greeted warmly by staff, with the front desk and overall staff demeanor creating a sense of welcome. In some reviews, Waterford earns an overall descriptor of "a step above" due to the combination of attentive care, strong communication with families, and a supportive care team that makes families feel heard and involved. The organization's focus on veterans' events and partnerships with memory-care programs further paint a picture of a community that actively seeks to engage residents beyond merely meeting daily needs.
Nevertheless, a substantial portion of the reviews lanes toward serious concerns. Several readers depict Waterford as having either insufficient staffing or inconsistent care, particularly in the memory care units. A number of families report experiences with under-staffed shifts, delayed responses, and medications or daily activities that were not managed promptly. One family recounts a troubling lack of overnight staff in the dementia ward, describing a failure to monitor residents and to provide timely medications, and another family reports a shared toilet being left soiled for an extended period and a general sense that residents with memory impairment were not receiving the level of daily direction they require. In some accounts, residents' disease progression felt accelerated by what reviewers perceived as inadequate care, especially for those with moderate dementia who require more hands-on assistance. Some reviewers explicitly state that they would not recommend Waterford for beginning to moderate-stage dementia, citing the need for more specialized training and staffing to support those conditions.
Other negative reviews point to broader management and maintenance concerns. One family describes a pattern of repairs that never happened for two years, with persistent issues and no timely responses. Another reviewer notes a lack of office presence, with missing staff and a sense that problems never reach a resolution. Parking-related troubles - such as a vehicle being towed due to a lack of an overnight pass - color a broader picture of how operational gaps can affect residents and their families. Some reviews express disappointment with the overall customer service, or the perception that staff and management pass the buck rather than taking ownership of issues. A particularly strong negative claim alleges that neglect contributed to the death of a loved one, accompanied by accusations of theft and underperformance by the care team; the reviewer urges others to seek alternatives, describing the facility as under- staffed and failing to meet basic safety and care expectations.
Another family recounts a difficult move into assisted living. They describe ongoing issues with building management, aides, and nursing, including a pattern of unsafe conditions and slow or non-existent follow-through after meetings with management. They mention that while the front desk staff could be friendly, the broader experience included insufficient safety measures, subpar food, and billing problems. This perspective ends with the decision to relocate their mom to a different facility, underscoring that even in a place praised for its aesthetics, care quality and reliable responsiveness can be uneven.
Taken together, the reviews present Waterford as a community with real strengths and genuine warmth. For many families, Waterford delivers a high level of attentiveness, a comforting living environment, and a responsive team that can make transitions smoother and daily life more manageable. The positive experiences center on the human touch of staff, robust communication, prompt maintenance, helpful nursing care, and a sense of community and safety. Yet, a sizable portion of reviewers describe persistent, sometimes severe, care and operational deficiencies - particularly in memory care units, maintenance responsiveness, and administrative accountability - that can erode trust and raise serious concerns about safety and quality of life for residents.
If you or a loved one is considering Waterford, these accounts suggest two important takeaways. First, the facility appears to be capable of delivering excellent, compassionate care in the right circumstances, and for families who find the right fit - especially around general assisted living and memory care engagement - it can feel like a robust, supportive home. Second, the experiences are not universal, and questions should be asked about staffing levels, training for memory care, routine maintenance, response times, and the processes in place to resolve disputes or concerns. Visiting in person, meeting the care team, reviewing recent incident and maintenance records, and talking with current residents and families can help potential residents gauge whether Waterford aligns with their needs and expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evensong Manor is a cozy and comfortable board and care home located in Brooklyn Park, MN. We offer personalized care services for individuals who require assistance with their daily living activities. Our dedicated team provides 24-hour supervision, assistance with bathing, dressing, and transfers, as well as medication management.
At Evensong Manor, we strive to create a warm and welcoming environment for our residents. Our fully furnished accommodations are equipped with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a telephone, and a kitchenette. Housekeeping services ensure that the living spaces are clean and tidy at all times.
We understand the importance of maintaining mental wellness, which is why we offer a specialized mental wellness program to support our residents' emotional wellbeing. Additionally, our staff works closely with healthcare providers to coordinate any necessary medical appointments or treatments.
Meals at Evensong Manor are prepared and served with attention to special dietary restrictions. Our dining room provides a comfortable setting for residents to enjoy their meals alongside fellow residents.
Residents can also take advantage of our outdoor space and garden area to relax and spend time outdoors. For those looking for activities within the community, we offer resident-run activities as well as scheduled daily activities to keep everyone engaged and entertained.
Evensong Manor benefits from its convenient location near various amenities in the neighborhood. There are two cafes nearby for socializing or grabbing a quick bite, three parks to enjoy nature walks or picnics, 15 pharmacies for easy access to medications, five physicians' offices for medical care needs, 16 restaurants for dining out or trying new cuisines, and one place of worship nearby for spiritual nourishment.
If you're looking for a homely assisted living community that offers personalized care services in Brooklyn Park, MN, Evensong Manor is here to provide you or your loved one with a safe and comfortable place to call home. Come visit us today!
Located in Brooklyn Park, Minnesota, this neighborhood offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacies within close proximity, accessing necessary medications is made easy. A variety of restaurants provide options for dining out or grabbing a quick bite to eat, while nearby physicians and healthcare facilities ensure access to quality medical care. For leisure activities, several parks offer opportunities for outdoor recreation and relaxation. Additionally, cafes and places of worship are within a reasonable distance for socializing and spiritual fulfillment. Overall, this part of Brooklyn Park provides a well-rounded environment for seniors seeking a comfortable and convenient living experience.
Evensong Manor offers a range of living options that reflect its commitment to providing exceptional care while also aligning with the broader market trends in Hennepin County and Minnesota. The monthly costs for private rooms at Evensong Manor range from $5,100 to $7,498, positioning them slightly below the county average of $5,580 but higher than the state average of $5,090. For semi-private accommodations, Evensong Manor's rate of $6,249 surpasses both county and state benchmarks, which are significantly lower at $4,356 and $4,051 respectively. Additionally, their studio apartments command a premium price of $8,123 - again reflecting the quality and services offered - while still being markedly higher than county and state averages of $3,713 and $3,617. Overall, Evensong Manor's pricing structure illustrates its superior offerings in a competitive landscape focused on delivering top-tier assisted living experiences.
Evensong Manor is located at 6264 Yukon Avenue North, Brooklyn Park, MN 55428 in Hennepin County, Minnesota
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