652 109Th Avenue Northeast, Blaine, MN 55434
For more information about senior living options: (844) 490-3973
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Families connected to Comfort Residence of Blaine report a broad spectrum of experiences, with some praising the care, warmth, and close-knit feel of the tiny community, while others flag serious concerns about management, communication, and consistency. The thread that runs through the mixed reviews is a tension between a facility that can feel like a family-centered home when the right people are present, and a leadership situation that some residents' families find difficult to navigate and sometimes unresponsive.
Several reviewers describe a churn in ownership and leadership. They note that ownership has changed hands and that, since those changes, the management team has turned over roughly every six to thirteen months. For some families this has translated into a sense that leadership is not consistently on-site, with calls going unanswered during business hours and voicemail systems that are not set up or frequently full. In these accounts, the only reliable line of contact has been email, which makes it hard for families to know exactly who is responding or to identify the people responsible for their loved one's care. The problem is framed not as a single incident but as a recurring pattern that leaves families anxious about emergencies and day-to-day decisions.
The communication problems are often tied to frustrations with the on-site management. Some reviews describe a manager who can be disrespectful or unhelpful, with reports that calls are abruptly disconnected when questions cannot be answered. In this view, the ability to obtain timely, respectful, and clear information feels compromised, and complaints about the tone or responsiveness of leadership amplify the stress families already feel when a loved one has medical needs or complex care requirements. Several families explicitly call out "Terrible management" and emphasize the importance of reliable, empathetic communication in a setting where residents depend on staff for vital daily support.
Amid these concerns, there are strikingly positive testimonials that center on a single, consistently named figure: Trish (Trish Martinson) in the office. A substantial number of reviews celebrate Trish as a warm, welcoming, and genuinely caring professional who knows every resident by name and goes to great lengths to make them comfortable. Families describe her as a compassionate advocate who responds with care and knowledge, and they credit her with creating a sense of stability and trust within the building. The praise isn't limited to her bedside manner; reviewers mention that Trish and the office staff are responsive, knowledgeable, and deeply invested in the residents' well-being. This level of personal attention is frequently highlighted as a hallmark of the facility when it works well.
The small size of Comfort Residence of Blaine is repeatedly cited as a major strength by many families. Reviewers describe a close-knit environment where residents are known by name, where staff develop personalized plans, and where care feels intimate and attentive. In these accounts, the staff - nurses, volunteers, and aides - are described as compassionate, patient, and dedicated. Families emphasize that the residents receive excellent care and attention, and they speak about care teams that treat residents like family, often going "to the ends of the earth" to ensure comfort. The memory care unit is mentioned positively in some long-term care stories, with one family recounting multi-year, steady loving care that left them grateful for the staff's presence during a challenging period.
There are references to clear, positive outcomes when the team aligns and consistent staff members are present. Some reviewers recount long-term periods of satisfaction, with mothers or relatives receiving thoughtful, professional care from nurses, volunteers, and caregiving staff who are described as empathetic and skilled. The sentiment is that when the facility's team is cohesive and well-coordinated - especially under the guidance of a steady leadership group and a responsive office - families feel confident entrusting their loved ones to Comfort Residence of Blaine.
In sum, the messages about Comfort Residence of Blaine present a village of contrasting experiences. On one hand, families describe a small, caring community where staff members know residents personally, care deeply, and create a warm, respectful atmosphere that makes families feel comfortable recommending the facility. On the other hand, there are persistent concerns about management turnover, inconsistent on-site presence, and difficulties with timely, respectful communication. The most consistently praised figure across positive testimonials is Trish, whose warmth and attentiveness appear to stand in clear contrast to the negative experiences some families report with the broader leadership and phone systems. For anyone considering this facility, the picture that emerges invites a careful, firsthand visit to meet the office team and the caregiving staff, observe how management engages with families, and assess whether the specific day-to-day needs and expectations of their loved one align with the current culture and leadership style at the moment of admission.
Welcome to our assisted living community in Blaine, MN! We offer a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.
Our spacious and fully furnished apartments feature cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment. Our restaurant-style dining room serves delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's nutritional needs are met. Housekeeping services are provided to keep each apartment clean and tidy.
We understand the importance of outdoor space for relaxation and recreation. That's why we have a beautiful garden and outdoor area where residents can enjoy fresh air and socialize with fellow residents. For those who prefer indoor activities, there are resident-run activities as well as scheduled daily activities to participate in.
Our dedicated staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure timely administration of medications. We have specialized programs to promote mental wellness among our residents.
Convenience is key at our community. We have two cafes, two parks, nine pharmacies, eight physicians' offices, 23 restaurants, one place of worship, two theaters, and one hospital located nearby.
At our assisted living community in Blaine, MN, we strive to create a warm and welcoming environment where residents can feel at home while receiving the care they need. Contact us today to schedule a tour and see firsthand the exceptional care we provide.
Care Homes is located at 652 109Th Avenue Northeast, Blaine, MN 55434 in Anoka County, Minnesota
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